stay was just for the one night in Tuxtla Gutierrez, and the young man driving us to the airport (Best Western shuttle) was extremely helpful and personable, however the rest of hotel personnel lacked being helpful.
I really enjoyed the stay and cleanes of the room. Not good for turist is more for business since is in the business area of the city , but if you want to get chains restaurant it is a good option. Close to bisisneses far form turism point. Breakfast is good.
The Hotel del Carmen in Tuxtla is a great place to stay. The staff are friendly and helpful and the rooms, while basic, are clean and functional. This is a totally non-smoking hotel and the only drawback is that they have no outside patio/balcony areas for guests who want to smoke. The hotel is located a couple of blocks from the Parque Marimba, which offers free live marimba music every night of the week by a different band. You can just sit and listen or you can get up and dance. The hotel also offers city tours and tours to outlying areas, which you can book at the reception desk. One of the staff takes you on the tours, either in a car or a mini-van, depending upon the number of people on each tour. As we are Canadians living in Mexico, we always speak Spanish when we are dealing with Mexicans and our tour guide gave us the tours in Spanish. I would assume if you needed a tour in English, they would send a bilingual guide or direct you to where you could find one. When we go back to Tuxtla, we would definitely stay at the Hotel del Carmen again!
Excellent facility, high quality but not too expensive restaurant on facilities, very clean, very attentive, I didn't need it but I heard staff speak good English to those that did. The pool is too small for laps, I never saw anyone in it, but otherwise everything was top notch.
Good value because the price was low.
The hotel is well located and clean. However, it was at the level you would expect from the Crowne Plaza name. The Plaza shares the pool, lobby and restaurants with a Holiday Inn and it seems quite similar in quality, with the disadvantage that to get to the Plaza you have to walk a much longer distance from the shared entrance.
At the same price, its "companion" Holiday Inn might be a better choice.
The pool service for food and drinks was extremely slow because only one girl was in charge.
Pablo from Mexico
This hotel is 3 km from downtown Tuxtla Gutierrez, 5 km from the convention center, and 15 km from spectacular Sumidero …More
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