The Grand Mauritian Resort & Spa (Balaclava, Mauritius)

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On the beach

This business-friendly hotel is located on the beach, where area attractions include Maheswarnath, Pamplemousse Gardens, and Immigration Depot. Area attractions also include Trou aux Biches Beach and Caudan Waterfront. Show more

Swimming and tennis

In addition to a restaurant, The Grand Mauritian Resort & Spa features a private beach. Other amenities include a full-service spa and a children's club.

CD and DVD players

Flat-panel televisions come with premium satellite channels. Guestrooms also feature balconies, DVD players, and air conditioning. Hide

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 29/06/2013. The check-out date cannot be after 29/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.

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Specify ages of children at time of travel

Discounts may be offered to children of certain ages.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go

There are no room charges for children 12 years old and younger who occupy the same room as their parents or guardians, using existing bedding.

Policies

Pets not allowed
Check-out time is noon
Caters to couples
Caters to families
Check-in time starts at 2 PM

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for high-speed Internet (wired) in public areas: EUR 400 (for 1 hours, rates may vary)
- Breakfast fee: EUR 940 per person (approximate amount)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Promotions

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A welcome drink

Early check-in

Renovations and Closures

This property is closed until further notice.

Accessibility Options

Accessible path of travel
Accessible bathroom
Roll-in shower

Handicapped parking
In-room accessibility

Property Amenities

24-hour front desk
Total number of rooms - 193
Audio-visual equipment
Babysitting or child care
Ballroom(s)
Banquet facilities
Tennis on site
Number of floors - 3
Bar/lounge
Beauty services
Billiards
Business center
Complimentary newspapers in lobby
Computer rental
Concierge desk
Multiple large conference rooms
Currency exchange
Doorman/doorwoman
Dry cleaning/laundry service
Fitness facilities
Full-service health spa
Gift shops or newsstand
Hair salon
Health club
Beach/pool umbrellas
Tours/ticket assistance
Dial-up Internet access - surcharge

Children's club
Laundry facilities
Limo or Town Car service available
Massage - spa treatment room(s)
Medical assistance available
Multiple small meeting rooms
Multilingual staff
Parking (free)
Secure parking
Valet parking
Poolside bar
Porter/bellhop
Private beach
Restaurant(s) in hotel
Room service (24 hours)
Safe-deposit box at front desk
Sauna
Security guard
Spa services on site
Steam room
Suitable for children
Supervised child care/activities
Swimming pool - outdoor
Breakfast available (surcharge)
Wedding services
Wireless (high-speed) Internet access - complimentary
Wired (high-speed) Internet access - surcharge

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Rooms

The Grand Mauritian Resort & Spa offers 193 air-conditioned accommodations, which are accessible via exterior corridors and feature CD players and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-panel televisions come with premium satellite channels and pay movies. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers, double sinks, bathrobes, and slippers.

Rooms are equipped with high-speed Internet access. Business-friendly amenities include desks and safes, as well as multi-line phones with voice mail. Additionally, rooms include welcome amenities and complimentary bottled water. Hypo-allergenic bedding, extra towels/bedding, and wake-up calls can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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The Grand Mauritian Resort & Spa, Balaclava, Mauritius, Rooms Guest Room

Room Amenities

High-speed Internet access
Premium television channel(s)
DVD player
Pay movies
CD player
Premium bedding
Hypo-allergenic bedding available
Separate sitting area
Balcony
Air conditioning
Access via exterior corridors
Internet access (surcharge)
Direct-dial phone
Multi-line phone
Dial-up Internet access
Voice mail
Complimentary bottled water
Minibar
Coffee/tea maker
Wake-up calls
Daily housekeeping
Extra towels/bedding
Turndown service

Designer toiletries
Private bathroom
Bathrobes
Hair dryer
Bathroom phone
Makeup/shaving mirror
Sewing kit
Slippers
Separate bathtub and shower
Electronic/magnetic keys
Welcome amenities
Window opens
Trouser press
Desk
Iron/ironing board
In-room safe
Rollaway beds available
Cribs (infant beds) available
Double sink
Blackout drapes/curtains
Satellite television service
Flat-panel television
High-definition television

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Dining

The Grand Mauritian Resort & Spa has a restaurant on site. 24-hour room service is available.

Renovations and Closures

This property is closed until further notice.

Recreation

Golfing nearby
Boating nearby
Bicycle rentals nearby
Fishing nearby
Bird watching nearby
Aerobics on site
Parasailing on site
Sailing on site

Scuba diving on site
Snorkeling on site
Swimming on site
Table tennis on site
Tennis lessons on site
Water skiing on site
Windsurfing on site

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Spa

Body treatments

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at The Grand Mauritian Resort & Spa

4.3

out of 5

avg. guest rating

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Showing 1 - 10 results (of 33) · See more The Grand Mauritian Resort & Spa reviews

Carlos Eduardo S from Santiago, CHILE

5.0

out of 5

“Great Week in Mauritius¡”

excellent service and spacious hotel, swimming pools and fancy restaurants, highly recommended

Area recommendations

Balaclava beach is really quiet and near to Port Louis and Grand Baie

Outdoors or beach

Travel by catamaran for the day to Ilote Gabriel & ile aux cerfs, really amazing beaches and corals

Philip D from Cape Town,South Africa

2.0

out of 5

“Hugely disappointed.”

Hugely disappointed with this hotel.No atmosphere or energy.The prices of food,drink and internet were excessively high.Outside the confines of the hotel its rural India.The roads are narrow and don't have pavements.There are no locasl bars or restaurants so you're trapped in the hotel,they know this and so charge rediculous prices for everything.The buffet after a few nights becomes an upmarket cafeteria,a la carte has high supplements.For a 5 star hotel it leaves a lot to be desired.There are only a few rooms that have sea views.Don't get taken in by the large discounts being offed by this hotel because you'll end up paying through the nose once you're there.

Area recommendations

if we were to visit Mauritius again we would stay in Grand Bay which is stunningly beautiful.there are many cafes,bars,restaurants and clubs there in town if needed.

Getting around

the local roads are narrow and windy, there are no pavements and the sugar cane goes right up to the edge so there are no views. Road signage is poor and local drivers are poor so hiring a car and driving around the island is something we are glad we didn't do...better and cheaper to get a taxi for the day.

Shopping

Cashmire is great value here for sure but everything else are copies of well known brands and more expensive than the originals.

Victor S from Moscow, Russia

4.0

out of 5

“True 5* hotel!”

Hotel is great, a true 5-star hotel. All you would expect to be in it due to it's status - you'll find it there. We lived in a Great Terrace room - it's realy a great advantage so I strongly recommend to pay some extra for that. Free water sports, free tennis courts - wery convenient and positive. Comfort in the beach area is fantastic.... but - untill you get in the water - no depth and lots of corals all around the place makes it almost impossiblr to swim around - so we had to take taxi to Trua Bich every time we wanted to have a proper swimming. I strongly recoment this great hotel -especially if you preffer a pool to an open sea.

Helen N from Lochwinnoch, Scotland

4.0

out of 5

“Beautiful hotel”

The Grand Mauritian was really a beautiful hotel. The main swimming pool was stunning, + all the decor, layout, artwork was in exceptionally good taste. The service was excellent + staff very friendly. The beach really nice + always clean. Our room despite not been the top grade room was awesome, really gorgeous + probably the most comfortable bed I've ever slept in despite us having a super king size Jonelle bed at home. The only down sides were: the food/ drinks were expensive. We got quite a shock the first day when we shared lunch having 1 portion of chicken and chips, bottle of water + 1 tea and it came to £20.40! We chose b + b as we hired a car + wanted to try local restaurants. Eating in the hotel is 35 Euros each (almost £35 at the moment for us) for the buffet which we chose not to! The Brezza Italian restaurant is lovely + food excellent. We had a few lovely meals there although on the last night we splashed out + had dessert so 2 mains, 2 desserts, a bottle of water and a tea came to a cool £63. We didn't put on much weight on this holiday! Location wise if you don't hire a car or go on trips you might feel a bit stuck in the hotel. Its about 20 minutes from hot spot Grand Bay which we thought was a bit of a dump. Free watersports was great fun. The hotel was probably less than half full meaning never having to wait + it was really calm + tranquil. We had a lovely time. We checked out a 4* hotel driving back to airport to compare + the GM was in another league.

Area recommendations

The best bit was probably Casela park on the west coast of Mauritius near Flic en Flac. We went quad biking through the huge safari park and the next day we did gorge swimming, hiking and zip wires which was fantastic - although book in advance. We finished the day in the enclosure with the lions and then cheetahs! That was some day!

Dining

We went to 3 restaurants outside of the hotel and they were pretty dire. The hygiene standards made me very dubious! One was one of the main Chinese restaurants in Grand Bay - I think we should've taken a guide book and gone to what they recommended instead!

Tomas from Slovakia Bratislava

5.0

out of 5

“Best hotel RECOMMEND”

all perfect !!!

dana p from tel aviv

5.0

out of 5

“i wish I could go there again soon!”

The hotel was the best I've ever been to (having travelled the world!). Everything about it was perfect, from the architecture to the great attention given to any litlle detail that would make life so much nicer. It has the best pool, the best spa, our room was amazing, the staff are all welcoming without being intrusive - perfect beyond words.

Area recommendations

Rent a car and explore the island! there is so much to see beyong the hotel. G

Getting around

Rent a car and explore the island! there is so much to see beyong the hotel. Go to the Hindu Temple, to the Tea Museum, enjoy the roads among the sugar cane plants and the sea view around the island. A warning: the road signs are not great...

Must see

We took a Catamaran trip to Gabriel's Island which was great. Use 'Mauritius Attractions'!

A Traveller

5.0

out of 5

“Mauritius”

Our family's overall experience was highly satisfying and after 12 days at the Grand Mauritian, we would definitely consider a return. The kids "Explorers' Club" was used and enjoyed by our 5 and 8 yr olds. The spa was outstanding - very high level of customer service and beautiful surroundings. Therapists were very professional; the spa rooms were comfortable and decorated beautifully. Balinese treatments were fantastic!! Our family room was spacious, clean and comfortable, with a little nook for the children's beds. The friendliness of the restaurant staff in the main hotel is to be commended. My ONLY caveat about this stay was that when room occupancy shot up quickly and the restaurants got busier, the quality of service dropped dramatically and became far too slow. Had this been our experience for the entire vacation, I'm sure it would have coloured our view of the resort significantly.

A Traveller from London

2.0

out of 5

“Bad Service”

There were so many issued with the level of service at this resort that I can only mention the top few and they are as follows: 1) Pls see issue on check in above 2) We asked a few times for the mini bar in the room to be re-stocked - it was not full when we arrived and we had consumed some of its contents. I fact, my boyfriend was in the room with the cleaners when they called the front desk requesting this, along with replacement robes which were collected with the towels. Neither request was fulfilled while we were in the resort. 3) We had to ask the staff for our orders of drinks by the pool many times and wait a long time for their arrival. This was also the case during dinner when asking for simple things such as butter. 4) As we complained to the deputy manager at the resort, he attempted to compensate us for some of the above issues by sending us bottle of champagne to the room. We found this out when we were checking out as the bottle never arrived (to his surprise). 5) Finally, we requested a wake up call on the day of our return flight that never came! Luckily, we set up our own alarm as well. While it claims to be a 5* luxury resort, the standards of service in this resort were so far below 5* that we were appalled.

A Traveller from Sussex, UK

5.0

out of 5

“Lovely but isolated”

This is abeautiful hotel in a lovely location but be aware that you need a taxi to access the nearest towns of Grand Baie and Port Louis. There are no shops or restaurants within walking distance of the hotel. Taking a taxi or eating in the hotel are expensive options. The hotel restaurants are top quality but you need deep pockets.Otherwise everything brilliant. Make sure your holiday includes the breakfast.

A Traveller

5.0

out of 5

“Traumurlaub”

- Wunderschöne und grosszügige Anlage - Herzliches, kompetentes und zuvorkommendes Personal - Hervorragendes Preis- / Leistungsverhältnis - Schnorcheln, Ausflüge mit dem Glasbodenboot, Wasserski und Tennis - alles Gratis - Tolles, abwechslungsreiches Essensbuffet. Wir hatten Halbpension gebucht, mussten also nur die Getränke beim Abendessen bezahlen. Diese Preise waren aber auf europäischem Level - Super Lage für Ausflüge mit dem Mietwagen. In max. 1.5 Stunden ist jede Ecke der Insel erreichbar - Schöner Strand mit bequemen Liegestühlen, sauberes klares Wasser; Schwimmer werden allerdings nicht glücklich, da das Meer bis zum Riff draussen nie wirklich tief genug zum Schwimmen ist (gilt aber für die meisten Strände der Insel) - Familienfreundlich Fazit: ein Traumurlaub. Wir kommen gerne nochmals ins Grand Mauritian

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Showing 1 - 10 results (of 33) · See more The Grand Mauritian Resort & Spa reviews

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Nearby Points of Interest

Maheswarnath - 7 km / 4.3 mi
Pamplemousse Gardens - 7.3 km / 4.5 mi
Immigration Depot - 7.5 km / 4.6 mi
Trou aux Biches Beach - 7.7 km / 4.8 mi
Caudan Waterfront - 7.8 km / 4.9 mi
Fort Adelaide - 8 km / 5 mi
Grand Bay Beach - 11.8 km / 7.3 mi
Flic-en-Flac Beach - 25.9 km / 16.1 mi
Ile aux Cerfs Beach - 36.1 km / 22.5 mi

Location Highlights

Beach nearby
On bay
On beach
In rural location

The preferred airport for The Grand Mauritian Resort & Spa is Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.) - 41.6 km / 25.8 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

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The Grand Mauritian Resort & Spa

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