Outdoor pool, pool umbrellas, pool loungers

Reviews of The Atrium Resort

3.5 out of 5
The Atrium Resort
Governor's Road, Leeward, Providenciales, Providenciales

Reviews

8.0

Very good

Rating 10 - Excellent. 59 out of 142 reviews" "
Rating 8 - Good. 49 out of 142 reviews" "
Rating 6 - Okay. 17 out of 142 reviews" "
Rating 4 - Poor. 7 out of 142 reviews" "
Rating 2 - Terrible. 10 out of 142 reviews" "

8.2/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Arelis

Stayed 3 nights in Apr 2024

10/10 Excellent

Jason

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The accommodation surpassed expectations. The staff took good care of us from transportation to answering any questions we may have had.
Stayed 7 nights in Apr 2024

10/10 Excellent

Consuela Tamekia, Whitsett

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean and the place was soo beautiful. Felt like home definitely will come back.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jenny

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Hella

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Atrium Resort is far from all the conveniences. So if you want a vibrant stay. close to the bars, lounge and stores, this is not the place for you. On the other hand, if you like me, are looking for quiet and calm, yes, this is the place. We had a great stay. All the staff was amazing, pool is always super clean. Had a great time.
Stayed 4 nights in Feb 2024

10/10 Excellent

Martin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was wonderful. VERY private and peaceful. You do need to supply your own food and transportation but you are walking distance to the most beautiful beach and the grounds are quiet and serene. NOT a party atmosphere at all but that was perfect for us. Thank you Atrium and Leeward beach!! We will be back!
Stayed 5 nights in Feb 2024

10/10 Excellent

Shadrick, Little Rock

Liked: Cleanliness, property conditions & facilities
Love it
Stayed 4 nights in Feb 2024

10/10 Excellent

Carla

Travelled with family
Liked: Amenities
Beautiful resort, not too much noise, very well located. Beautiful pool. Felt like home.
Stayed 7 nights in Dec 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean and quiet.
Stayed 4 nights in Jun 2023

2/10 Terrible

tony

Stayed 4 nights in Mar 2023

6/10 Okay

Grant Horace

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property was nice and the pool excellent. The little store was ok. The property could use a new pool table. No bar on the property and no ice machine but you could make ice in your refrig or buy it at the store. They could have someone to help with the heavy luggage like the other condos in the area. Due to location, I suggest renting a car. You have to pay for housekeeping . My housekeeper was excellent. The beach shuttle service was excellent too. Good beach nearby but no venders so take your own drinks. They do have beach chairs and umbrellas.
Stayed 9 nights in Mar 2023

6/10 Okay

Sandra

Stayed 8 nights in Feb 2023

10/10 Excellent

Olaronke

Liked: Cleanliness, property conditions & facilities
We booked it for my parents, they said the property was spacious and beautiful. The receptionist was even kind enough to wait for them to arrive and check them in because they arrived past the receptionist hours.
Stayed 6 nights in Mar 2023

10/10 Excellent

Tammy Lynne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location liked the security of the property.. Robert was awesome!! Definitely would stay there again.
Stayed 7 nights in Feb 2023

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities
Bed to low no phone in room
Stayed 3 nights in Feb 2023

10/10 Excellent

Kate

Travelled with partner
Liked: Property conditions & facilities
We really enjoyed our long weekend at this property. Before booking, there are a few things you should know before you make your decision: 1. This is more like an apartment than a typical hotel. There is no maid service- if you want clean towels you need to wash them (washer and dryer in each room), also there is no bar or restaurant (our room had a full kitchen). There is a very basic convenience store on the property where you can get $1 water bottles and reasonably priced coronas and prosecco. 2. This is not a beach front property. Instead, the beach is about a 10 minute walk. We felt safe walking to and from the beach, even at sunset. An attendant sets up loungers and umbrellas close to 10am. This is a very quiet, peaceful, and beautiful beach. We were there with only a handful of other people which was a huge plus. The property itself was pretty empty. We basically had the pool to ourselves during our January visit so no need to reserve chairs at the crack of dawn. The pool was large and hot tub was nice. The room itself was HUGE (we originally bookes a studio but were upgraded) and comfortable. Robert was even able to get us a late 12pm check out which accomodated our flight (thanks Robert!). Overall we were very happy with our stay, which was a fraction of the price of the local beachfront properties. As long as you dont mind walking to the beach, no housekeeping, and either cooking or walking/cabbing to restaurants you should be very happy here.
Stayed 3 nights in Jan 2023

10/10 Excellent

Irina

Liked: Cleanliness, amenities, property conditions & facilities

8/10 Good

Garvin

Liked: Cleanliness

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2022

8/10 Good

Arnold

Business traveller
Liked: Cleanliness
Property was a nice place to stay, will stay again
Stayed 12 nights in Sep 2022

10/10 Excellent

Lambert

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice stay. Will return.
Stayed 3 nights in Sep 2022

8/10 Good

Myriam

Liked: Cleanliness, room comfort
Stayed 5 nights in Aug 2022

8/10 Good

sharon

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 7 nights in Jul 2022

10/10 Excellent

kelly

Liked: Cleanliness, amenities, property conditions & facilities
very nice property, and rooms were really nice.
Stayed 3 nights in Jul 2022

10/10 Excellent

Phillip

Travelled with family and small children
Liked: Cleanliness, amenities
Great staff, location, and property. Would definitely stay there again!
Stayed 3 nights in Jun 2022
Response from Manager on 23 Jun 2022
Dear Phillip, Thank you for your review. It was a pleasure hosting you, and we look forward to welcoming you back in the future!

10/10 Excellent

michael, Sugarloaf

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Robert at the front desk was fantastic. He gave me an upgrade that was unbelievable. The unit was beautiful as was the property. Pool was hot tub were fantastic. I understand that there are some units that people live in but the only thing that would make it better is if they sold some beverages and some pic foods such as hot dogs cheese burgers fries and chicken fingers in the absolutely beautiful pool bar that is not being used, as the only bad reviews of this property is because there is no food available on the property.
Stayed 4 nights in Jun 2022
Response from Manager on 15 Jun 2022
Dear Michael, Thank you for contributing your experience staying with us. Thank you also for your kind words about Robert, the Manager. It was a pleasure hosting you and we look forward to welcoming you back in the future. Sincerely, The Atrium Team

2/10 Terrible

Angela

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I was excited to be celebrating my birthday with friends away from home only to be subjected to staying at this resort in one of the penthouses and they had running brown water. In the kitchen, bathrooms tubs. One of my friends even got sick from accident using the water before realizing it was brown. Imagine the horror!!! BEWARE
Stayed 4 nights in Jun 2022
Response from Manager on 15 Jun 2022
Hello Angela, Thank you for your review. No one "subjected" you to stay at our property. You booked a stay with us voluntarily. Not sure why you are mentioning in your review to "BEWARE". We certainly had our fair share of entertainment with your party, especially when security had to ask you to turn down your loud TV/music at around 2:00 AM. We are sorry the property did not meet your expectations for a "party vibe".

10/10 Excellent

Mohamed

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms. Staff were extremely helpful (especially KJ and Robert at the front desk)
Stayed 4 nights in Mar 2022

8/10 Good

Shahin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
quiet, clean and nice and responsive staff
Stayed 6 nights in Feb 2022

10/10 Excellent

Louise F.

Liked: Cleanliness
Always plaisant to stay at the Atrium
The Atrium is a nice place, the studio was clean. Missing a small kitchen set and some base kitchen appliances. The Atrium
Stayed 10 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
The Atrium was a good stay! My friend and I stayed in a 2 bedroom, 2 bath apartment with a full kitchen (fully loaded with dish ware, utensils, and dish detergent), washer and dryer, living room, full balcony with pool view. The master bedroom has a connecting bathroom with a tub and a separate walk in shower. Second bedroom is smaller, bathroom across the hall. We enjoyed the full privacy of having our own apartment. The resort is secured. Only way to get in, is if you have a room key. It’s both family friendly & adult friendly. What we didn’t like so much is that it isn’t in the middle of Grace Bay where the main activities, restaurants & bars are. We had to taxi to get around. Also there isn’t any resort staff on duty to routinely change out or clean your resort. You have to call the front desk and request it. Overall good stay!!
Stayed 4 nights in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Amenities
The property has a nice appearance but once you check in you are on your own. I rang the entrance door bell and waited forever until some coming out opened the door, there were no one at the front desk apparently there are certain hours when someone is there.
Stayed 7 nights in Jun 2021
Response from Front Desk on 30 Jun 2021
Dear Traveler, Thank you for your review. Please note that we do not have a 24 hour front desk, and this is clearly listed on the website as Front Desk (limited hours). Security is available after hours and travelers are responsible for notifying the property of late check-ins in advance. Your review is also grossly exaggerated – you did not wait forever and were let into the property promptly after ringing the bell.

10/10 Excellent

Verified traveller

Liked: Amenities, property conditions & facilities
I enjoy everything about the property a vey pleasant place to relax and unwind.
Stayed 4 nights in Mar 2021

10/10 Excellent

Marguerite

Travelled with family
Liked: Cleanliness, room comfort
Great place
Very nice to place to stay if you want to just relax and you don't want or need a fancy hotel room. Resorts in TCI are quite expensive and I was very happy that the Atrium is very reasonably priced, especially considering they have a beautiful pool to rival any fancy resort, and are a 5 minute nice walk from an absolutely beautiful beach in Leeward nicknamed Sunset Beach (much less crowded than Grace Bay beaches where most resorts are). They don't have a restaurant onsite, but they have an Italian Pasta Service available for delivery for must lunches/dinners which was very tasty. Also, it's within walking distance of the Blue Heron Marina that has a market and restaurants (though those are temp. closed because of Covid). They have parking onsite if you want to rent a car to explore on your own. (If you go on snorkeling, boating, horseback riding or other excursions through organizations like TCI heritage, those companies will pick you up and drop you back off at the Atrium free of charge).
Stayed 6 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 6 nights in Mar 2020

2/10 Terrible

Axel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Sink wouldn’t drain all week. Told then second day did not fix.
Stayed 8 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful. Amazing pool . Pleasant staff. Short walk to the beach so must have a car to enjoy this property to its fullest. Rooms were clean and lots of space. Felt very safe. Would definitely stay here again .
Stayed 7 nights in Dec 2019

10/10 Excellent

Abby, South Texas

Travelled with partner
Liked: Cleanliness, amenities
We absolutely loved the peaceful and quite atmosphere. The sunset beach which is very close by is one of favorite spots. The Atrium is quite away from everything so a car rental is a must do if you want easy access to stores, restaurants and sightseeing. Since it is a condo rental you must buy food for stay. They do have washer and dryer so that was very helpful!
Stayed 8 nights in Dec 2019

8/10 Good

Vee, Dominica

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Tried booking an appointment with the Spa, talking to.a receptionist has yet to materialise. I was given on of the "interior rooms" which was a bit disappointing as it was on the ground floor with windows directly in front the elevator. Otherwise the grounds and the pool area was lovely.
Stayed 3 nights in Nov 2019

10/10 Excellent

Shenea

Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel very nice clean and quiet I would recommend it to anyone.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 11 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019

8/10 Good

A&D

Liked: Cleanliness, property conditions & facilities
Nice Apt’s, well furnished. The pool is great, but there is no bar service. The beach is outstanding, close to the more famous grace bay beach.
Stayed 9 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Because it was false advertisement I didn’t get what I expected it was not a resort it was more like an âprement for you to stay because they don’t serve no food and they don’t even tell you what’s going on in the island you had to find out everything by yourself another thing is they located very far from where everything else is happening it’s more like a gated community
Stayed 4 nights in Aug 2019

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Resort! Only wish there was a bar or restaurant on site. A small store onsite that is open during the day for small items. Overall a great stay at a beautiful location!
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019