Ratings based on 194 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Dec-2014
Superb location, at a fraction of the price of the Grace Bay Hotel! Well kept grounds and a great pool. Perfect location for shops, bakery and restaurants also. We would definitely go back - couldn't fault Ocean Club West
4 out of 5
Recommended
for Everyone
by A verified traveller

thanksgiving at the beach

Posted 06-Dec-2014
Pros: location
Location: Ground transportation is very VERY expensive. Being in walking distance to the stores was crucial for us since we had a big group.
The hotel was nice. It is an apartment style unit. There was an outdoor dining facility on site. It had a good selection. The place was clean over all. There were a few small deferred maintenance items in my unit. The other 3 guest rooms traveling with me seemed okay. It had washer/dryer in each unit which was ultra convenient.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Oct-2014
Only stayed for one night while waiting to get to Grand Turk. Was decent, didn't have time to make use of all the facilities, but what I saw looked great. I would stay again.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Great Place to Stay

Posted 20-Aug-2014 on Hotels.com
This was a great place to stay. When all the other properties were charging hundred of dollars more, we selected Ocean Club West. We were not disappointed. We were glad we stayed here while on the island.
4 out of 5
Recommended
by Catherinefrom New York City

Convenient to everything

Posted 07-Aug-2014 on Hotels.com
Perfect stay for a family of four. We could walk or ride bikes (which hotel provides for free) to groceries, shopping, and dinner. Great restaurants nearby and hotel had nice beach side cafe for breakfast and dinner. Lots of beach activities with pick up at hotel - be sure to check out Provo Ponies for horseback riding in the surf!
5 out of 5
Recommended
for Couples
by Jefffrom Keller,TX

Loved OCW...Great value in Provo

Posted 02-Aug-2014 on Hotels.com
Not the most opulent resort by any means, but for our quick long weekend getaway and dive trip, it was perfect. The rooms were well kept , the beds a little uncomfortable. The Sea Side Cafe at the OCW was fantastic, and reasonably priced...I would highly recommend the resort, especially if you are on a moderate budget. I will return.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom ct

Great resort for less money

Posted 28-Jul-2014
Great beach ,clear water dont waste money on expensive resort This resort is really good ,several times we cook our meals
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Jul-2014
best location- front desk staff - one person very helpful in changing our room to our favorite suite.She was very nice- also the shuttle driver Derrick was outstanding-he had so much knowledge and history of the island to share.This is a great resort for families and for travelers looking for a low key vacation.
5 out of 5
Recommended
by A verified traveller

Posted 16-Jul-2014 on Hotels.com
very nice stay. the hotel staff was very pleasant and they even let me stay late when my flight was late
3 out of 5
by A verified traveller

Cleanliness and Customer Service.

Posted 02-Jul-2014
Pros: 1. Easy access to the beach. 2. Easy access to shops, restaurants and supermarket. 3.This hotel has potential and I am hopeful they will do better
Cons: 1. The staff needs to be trained to have proper etiquette in dealing with guests/visitors. I do not recall hearing the word "welcome" from anyone.
Location: Supermarkets, shops and places for entertainment are within walking distance.
1.The front desk personnel was on the phone on arrival at check- in and failed to acknowledge the arrival of her visitors/guests.The wait was about 5 minutes. 2.The assigned room was so uncomfortable. The cushions for the sofa and the seating for the chairs by the kitchen area were dirty. I had to use a towel as a cover so I could sit down.Upon entering , the room had the smell of bleach. The bathroom appeared clean.The supervisor did his best , immediately removed the cushions from the room and he apologized. They changed us to another room eventually but the wait and the updates took up most of the day, so I missed going to the beach. It seems the entire afternoon was wasted trying to get settled. 3. They charged for a phone call I did not make.