Ratings based on 207 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom CT

Great week in Provo

Posted 12-Apr-2015
Beautiful beach and grounds! Very nice suite, although pull out couch wasn't very comfy. Maids very accommodating. Front desk and restaurant staff not as friendly as you typically experience in the islands. Good food on property, but walkable to store and restaurants. Would stay here again.
1 out of 5
by A verified travellerfrom new york new york

Hotel was gross just near the beach

Posted 05-Apr-2015
The hotel was gross. The room looked NOTHING like the pictures. I felt fooled. The staff was lazy and rude. The restaurant was slow and only offered fattening unhealthy choices. The only good thing about the hotel was the location. It is on the beach and waking distance to town and great restaurants.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Annapolis MD

Posted 28-Mar-2015
Pros: see above
Cons: nope
Location: for us, it was wonderful
Ocean Club West, for us, just the right size for us. We were looking for a very comfortable and relaxed place to stay in this island paradise without mobs of people and too many swirling activities; everything is available but for the asking. The accommodations are very clean, well maintained and comfortable. This is a very much a family place. The grounds and pool are beautiful and notably m lore colorful with flowers than what we observed at other resorts. The staff is very friendly, helpful and professional. The island, its weather, beaches, gorgeous waters and many available attractions is awesome!
5 out of 5
Recommended
for Couples
by A verified travellerfrom Boston,MA

Great room, but location on street-side was noisy.

Posted 13-Mar-2015
Pros: See the above write-up
Cons: Nothing you can control-
Location: Fantastic beaches on Grace Bay. We went on a 1/2 day snorkeling trip with Sail Provo, and a sunset catamaran cruise-saw the monthly glow-worms.
This hotel is in a great location on Grace Bay Beach. The room was large, king-sized bed, adequate kitchenette. Service was great-everyone was friendly and helpful. Beach bar restaurant was good, music some nights. A shuttle takes you to the sister hotel for a different experience. Very child-friendly-pool is shallow and refreshing. Everything is very clean. Our only complaint was that our room overlooked the main street, rather than the gardens or beach, and the noise of cars, trucks and service vehicles was quite loud-and we loved having the large glasss doors to the patio open all night as the breeze was fantastic!
3 out of 5
by A verified travellerfrom philly

Nice beach, quiet vacation,over priced resort

Posted 19-Feb-2015
Pros: On the beach
Cons: Attitude of the staff
Location: 1 mile from golf, 10 minute walk to shopping, restaurants
Beautiful beach, 3rd floor walk up condo,most of staff were not happy to be there.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Hawthorn Woods Illinois

Great Hotel close to the beach!

Posted 31-Jan-2015
Pros: The value was very affordable and the location on the beach is great! The property was well taken care of.
Cons: Nothing
Location: We could walk for miles down the white sand ocean front beach.
My wife and I stayed there with a few other couples and absolutely loved the experience. We enjoyed the facilities, the pool area was very relaxing and we didn't feel crowded.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Jan-2015
This place was perfect. The accommodations were clean and comfortable. The facilities were pristine and intimate. Great for families as well as couples as well as groups.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom New York, NY

I fell in love with Grace Bay Beach!!!

Posted 07-Jan-2015
Location: Best location.
Grace Bay Beach was very beautiful beach. I think it is equivalent or even more beautiful than the beaches in Hawaii. I was pleasantly surprised. The color of the ocean changes throughout the day and it was quite magnificent. Ocean Club West sits in the middle of Grace Bay Beach. Hotel's pool was very nice. Staffs are great. Grocery store was near by (7-8 minutes walk). The room I stayed (studio) did not have a bath tub. This was the only disappointment but everything else were perfect. The foods (restaurants, super markets) in Turks and Caicos in general were very expensive (twice as much as the foods in Manhattan, NY). Gas was $5.6/gallon.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good!

Posted 05-Jan-2015
Good hotel, in front of Grace Bay beach, really nice staff. Service at the beach really good and we had a lot of help from the front desk to reserve tour, car, they were really nice and patient.
4 out of 5
Recommended
for Couples
by A verified traveller

Very nice stay-Convenient and good for your money

Posted 24-Dec-2014 on Hotels.com
Overall OCW is a great bang for your buck. Rooms are nice, especially if you have a pool/ocean view. Our one issue of was ants-all around the kitchen area. It looked like the sink/fridge area was not cleaned well prior to our arrival. After washing out the sink and surrounding area the ants were gone. That's the only complaint though. Room was in outstanding condition otherwise, view was outstanding, shower was nice although oddly formed. Bed was comfy, extra pillows, towels, shampoos, etc exceeded expectations. Stretch of beach was nice too. It's a self sufficient place-housekeeping makes your bed and gives you fresh towels, and puts your dirty dishes on a drying rack. It was great having the washer/dryer and dishwasher. You are literally renting out someone's room which was pretty neat (check out the ledger). Grounds are well kept, tennis, biked, and fitness center were accessible along with a free shuttle to their other property. I would recommend them offering snorkeling gear. Best part though was being walking distance to the grocery store, restaurants, and shopping plaza. Only had to take a taxi once when it was raining (they are expensive). I would recommend and stay again based on the affordability compared to other properties.