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Reviews of Best Quality Hotel Gran Mogol

3 out of 5
Best Quality Hotel Gran Mogol
Via Guarino Guarini 2, Turin, TO

Reviews

8.6

Excellent

Rating 10 - Excellent. 391 out of 961 reviews" "
Rating 8 - Good. 429 out of 961 reviews" "
Rating 6 - Okay. 109 out of 961 reviews" "
Rating 4 - Poor. 23 out of 961 reviews" "
Rating 2 - Terrible. 9 out of 961 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anne, fallston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to restaurants and sites.
Stayed 1 night in Apr 2024

10/10 Excellent

Campo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Mar 2024

8/10 Good

Yuen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great location in the centre yet away from the main tourist areas. Within walking distance to most attractions and close to trains stations and airport bus. However if you open windows it can be noisy. The room can be hot and abit musty so we had to open windows when we go out during the day. There was air condition but only blows warm air andnot cold air so it is not good when the room is stuffy and warm. Shower room can do with a little update. Beware of shower head splashing water everywhere! Breakfast was excellent. It is a buffet type with hot and cold meat and lots of variety bread! There are tin fruits, yoghurt, hot beverages from machine and variety of juice to choose from. I would say the best thing is location indeed.
Stayed 3 nights in Feb 2024

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and very helpful - I was travelling alone and asked for advice on how to reach certain places - a lady at the desk wrote down directions for me. Breakfast was also copious. The room was excellent and clean.
Stayed 2 nights in Feb 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, amenities
Great location for dinning.
Stayed 2 nights in Nov 2023

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with good breakfast
We stayed 4 nights. Our room was very clean with fake wood floor, what i appreciated for my allergies. The mattress was a bit hard. There is a nice breakfast. The personnel is very nice. In historical downtown, 5 min walk from main train station. Would definitively go back.
Stayed 4 nights in Oct 2023

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
This hidden gem is located on a sidestreet, just minutes from the Egyptian Museum and one of the major squares. Surrounded by bars, restaurants and shopping, this is the perfect hotel to use as a jumping off point to explore the city. Clean and spacious, the staff was very attentive. Would highly recommend.
Stayed 3 nights in Oct 2023

4/10 Poor

Angel, Trujillo Alto

Liked: Cleanliness
No air conditioning. We have to open the windows in order to get some air. A lot of noise from the outside. Unable to get a good sleep. I will like to make a formal complaint and a refund. Thanks
Stayed 1 night in Oct 2023

4/10 Poor

Emilio

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cheap company to stay with... very cheap
The staff is SUPER young and they try to do their best however the company is investing in paying people very little in order to create saving everywhere... there is NOT a single senior person in the whole hotel and noBody can be reached in case the front desk is in trouble... moreOver there is only one person always in front desk
Stayed 5 nights in Sep 2023

10/10 Excellent

Olwen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location on edge of historic centre and near to train station. Staff were brilliant, couldn’t do enough to help. Nice room, though lacking in storage space. Every area in hotel spotlessly clean. Included breakfast gave very good choice, continental, cooked and staff were happy to offer to individual coffees in addition to those available in a machine. A special mention to Valentina, who did her utmost to help when I had an injury and to find out about our departure flight when the airport had to suddenly close. Noise from the bar/ restaurant opposite late on Saturday evening into the early hours of Sunday was the only negative issue.
Stayed 5 nights in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near railway station
The hotel is a very easy walk across from the main station and right next to the pedestrian promenade down to the main area of the city. Lots of restaurants around it. So overall its highly recommended for location and quality. I doubt you could find better in the area for the price.
Stayed 2 nights in Sep 2023

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location in town
This hotel holds the best position in the centre of town close the the train station and the main shopping street. I have stayed here before, and also at many hotels in Turin over the years. The breakfast was varied and plentiful. The room had good facilities and did have a fridge and kettle. Staff were friendly and spoke good English. Highly recommended. I would definitely stay here again.
Stayed 1 night in Sep 2023

10/10 Excellent

Andrea

Stayed 2 nights in Aug 2023

10/10 Excellent

Lars

Business traveller
Liked: Amenities
Very clean and friendly. Good location
Stayed 2 nights in Jul 2023

4/10 Poor

Gavin

Disliked: Staff & service, property conditions & facilities
Noisy, no air con in summer, no soap in the bathroom and the staff just said they'd look into it - no effort to try and make the situation better
Stayed 1 night in Jul 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for two nights in June 2023. I found the room to be clean and in good condition. Good value.
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Turin
There was a lot to like about the room and only one very minor inconvenience that would in no way prevent me from booking the same type of room should I ever be back in Turin. I liked that it was in a great, clean, safe location, about 10 minutes walk away from all the major attractions. It also had plenty of shops nearby. The staff was kind and friendly, the room was clean, and had anything you might expect in this price range. The bed was nice too and had no trouble sleeping. It would have been a bit nicer if the room had better natural light but then again, when I visit a new city I spend most of my time outside so it's a nonissue for me. Also, the breakfast had enough good stuff to have a proper, balanced meal to start your day.
Stayed 3 nights in Jun 2023

8/10 Good

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, even better than we expected, so central with lots of lovely cafes, shops, bars and restaurants right outside. Meters from the airport shuttle drop off also. Staff were very helpful and allowed us to upgrade our room as there was a superior available (€20 extra per night) and also booked us a taxi to the airport. The hotel itself was clean and well maintained. It was quite standard but had a minibar and was nice and spacious for a city room. Breakfast was simple but still we had plenty to eat.
Stayed 3 nights in Apr 2023

10/10 Excellent

Janine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel for a central Turin stay. It’s right off the street on the main drag so easy access to everything. There is a fair amount of street noise, but shutting the windows blocks it out well, and there is air con. The breakfast has a good selection and sets you up for the day. I will stay there again next time I visit.
Stayed 3 nights in Apr 2023

8/10 Good

Tamarisk

Stayed 3 nights in Mar 2023

10/10 Excellent

Carol

Stayed 1 night in Mar 2023

10/10 Excellent

Carol

Stayed 1 night in Mar 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent two nights here and everything was perfect. Comfortable room, friendly staff and magnificent breakfasts. I have stayed here a few times over the years and will always choose this hotel on future visits to Turin.
Stayed 2 nights in Feb 2023

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Martin

Stayed 13 nights in Oct 2022

10/10 Excellent

Filadelfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

4/10 Poor

Donald

Travelled with partner
Room too small ...too noisy the hotel was dull
Stayed 1 night in Sep 2022

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Sep 2022

6/10 Okay

PENG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Too much noisy and too tiny room ,if I lie down my luggage,I can not turn around or move in the room
Stayed 3 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

4/10 Poor

Markko

Stayed 1 night in Aug 2022

10/10 Excellent

Cristina

Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Lo Staff on 3 Feb 2022
Gentile Cliente, La ringraziamo per la sua valutazione. Speriamo di poterla accogliere nuovamente presso la nostra struttura. Cordiali saluti,

4/10 Poor

Islam

Disliked: Staff & service, property conditions & facilities, room comfort
The room was too cold and no warmer r working and the iron they brought was broken the breakfast was not good at all .. overall it wasnt good at all and i wont use this website again
Stayed 1 night in Oct 2021
Response from Staff on 29 Nov 2021
Dear Guest, Thank you for your review. We regret that you have left our hotel with this negative perception. Our main goal is always our guests’ satisfaction and enjoyment. We apologize for any inconvenience that you might have experienced during your stay. Again thank you for choosing to stay with us. Sincerely, Team

8/10 Good

June

Liked: Cleanliness, staff & service, property conditions & facilities
Location great. A handy base. The shower was odd - could do with modernisation. Soundproofing between rooms was also not the best.
Stayed 5 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Staff on 4 Sept 2021
Thank you very much for your visit and the time spent for the review online. Our goal is to make guests feel as comfortable as possible, trying to offer the best. We look forward to welcoming you again on your next visit to Turin. Best Regards

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple but comfortable. Fabulous breakfast with lots of options. Getting luggage to room requires steps and then matchbook sized elevator. Great A/C.
Stayed 1 night in Sep 2021
Response from Staff on 4 Sept 2021
Dear Mrs Nancy, thank you very much for your visit and the time spent for the review online: our Guests' suggestions help us to offer a better service. Kind regards

10/10 Excellent

Shaun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2021
Response from Fabiana front-office on 20 Mar 2021
Grazie per aver soggiornato presso la nostra struttura. Il suo commento è molto importante per noi! Torni a trovarci presto!

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020
Response from Fabiana front-office on 17 Oct 2020
Gentile Ospite, La ringraziamo per aver espresso il suo parere circa il nostro hotel. Cordiali saluti. Il Ricevimento

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020
Response from Fabiana front-office on 17 Oct 2020
Gentile Opsite, La ringraziamo per aver espresso il suo parere circa il nostro hotel. Cordiali saluti Il ricevimento

10/10 Excellent

Valentina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, limpio y cómodo. Buena ubicación.
Stayed 1 night in Feb 2020
Response from Elisa - Front Office on 23 Feb 2020
Muchas gracias por su opinión. Hasta luego.

10/10 Excellent

Joseph949, Torino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and EXCEPTIONAL front desk help. Thank you ELISA for tips of your beautiful city. Fino Al prossimo in contro!
Stayed 2 nights in Feb 2020
Response from Elisa - Front Office on 23 Feb 2020
Dear, We are proud to know you had enjoyed your vacations here with us. We are always pleased to see such great comments towards our staff! We look forward to welcoming you again.

10/10 Excellent

Vitaliy, Tucson, AZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice 3-star hotel in a convenient location in the center of Turin.
Stayed 8 nights in Jan 2020
Response from Elisa - Front Office on 23 Feb 2020
Thank you for your kind visit and review. We will be pleased to welcome you back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very very friendly, there was an option to have breakfast packed for us when we had to leave the hotel earlier than breakfast time.
Stayed 6 nights in Dec 2019
Response from Elisa - Front Office on 18 Dec 2019
We are proud to know you had enjoyed your vacations here with us. We are always pleased to see such great comments towards our rooms and our staff!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體來說還蠻推薦的👍
櫃檯小姐跟早餐服務生都非常熱情，check-in的時候還很努力的烙了一句中文 : ) 房間整理迅速，東西不太會被亂動。 比較美中不足的是面紙用完遲遲沒有補充和牆壁隔音較差。 交通方便，離地下鐵、火車、機場巴士車站都很近。 女生一個人住也不會感到不便。
Double Room
Stayed 5 nights in Oct 2019

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Reception staff were great about sorting out transfers to Juve game and excellent recommendations for places to eat.
Stayed 3 nights in Oct 2019
Response from Elisa - Front Office on 18 Dec 2019
We are proud to know you had enjoyed your vacations here with us. We are always pleased to see such great comments towards our rooms and our staff! We will be pleased to welcome you back.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position. Helpful staff. Rooms are small but they have everything needed.
Stayed 1 night in Sep 2019

10/10 Excellent

Ruby, Wexford, Ireland

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, quiet, clean, and very accessible to places within walking distance. I perfect place to catch up on rest during a trip aroynd Italy! I recommend.
Stayed 1 night in Sep 2019