GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Junior suite
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
Rooms
Hotel Diplomatic offers 126 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms feature city or garden views. Beds feature Select Comfort mattresses. 20-inch flat-panel televisions come with premium digital channels and pay movies. Bathrooms include showers with rainfall showerheads, bidets, phones, and complimentary toiletries.
This Turin hotel provides complimentary wireless high-speed Internet access. Business-friendly amenities include desks, complimentary newspapers, and direct-dial phones. Additionally, rooms include hair dryers and remote lighting/drapery/curtain control. Hypo-allergenic bedding, irons/ironing boards, and wake-up calls can be requested. Housekeeping is provided daily.
Room Amenities
Dining
Guests are offered a complimentary buffet breakfast.
CRIMEA - This restaurant serves breakfast and dinner. Restaurant service is not available on Sunday.
Room service during limited hours is available.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hotel Diplomatic
of guests recommend
out of 68 reviews
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Showing 1 - 10 results (of 68) · See more Hotel Diplomatic reviews
“Ideal for a city break”
Great position for a break inTurin, easily reached by a direct bus from the airport (a few hundred yards from a bus stop). Staff spoke very good english and were helpful. We did have the cheapest room although it was clean we found it a little tired, but that goes for a lot of city hotels around the world. The breakfast was good also. I would certainly recommend for a city break to Turin.
“Good value through Expedia deal”
Room small but well organised with plenty of luggage space. Quiet (but rooms on main road may not be). Breakfast excellent. Staff helpful.Location good for trams, metro & buses. 20 to 30 minutes walk from the centre. Some reasonable restaurants in the area. Couldn't complain about cleanliness, although a particular bit of fluff remained in the corner for the duration of our stay. The only problem area was the lifts. There are two, very small lifts serving a seven storey hotel. At peak times, such as breakfast, which is served in the basement, waiting times for the lifts could be long. When we were leaving, I carried two heavy suitcases down three flights of stairs.
“Great breakfast!”
Great location and breakfast!
“Satisfactory”
The location of the hotel is very good and about 15min walking from the Center (Cathedral and Royal house). It is near the Train Station and both the underground and Pus stations. However, The room is quite small with a smell (?Old carbet). The bathroom is very small and a little bit uncofrtable. There was no Internet connection on the first day till the 2nd day night and repaired after multiple claims. The breakfast is good and satisfactory. Some of the receptionists are young and have no experience in solving problems and claims. It should be better to be a 4 Stars Hotel, However, It is recommended for a short stay.
“Great location at good price”
Hotel Diplomatic was conveniently located, just a walking distance to Turin center. Also - despite old-looking hallway & elevators, our room was freshly renovated and had a great design. My mother and I were very satisfied with place, price, room & service
“Not Impressed”
My first trip to Italy and I hope the experience of this hotel was a 'one off''. After checking where the staff must not be allowed to smile I went to my room. I could not work out the the TV and the bathroom had one of its lights out and the phone did not work. I went to reception and told them about the bathroom light and was immediately told 'we are aware of the problem and will have it fixed. He did not even ask what room number I was and I then told them about the TV and he said he would send someone up to fix it too but would need my room number. Amazing he was going to fix the bathroom problem without it. I went out later to return and find they had fixed my TV issue but not the bathroom light. I stayed 3 nights and the light was never replaced. The 'bar' is in sight of reception but never attended. Even though the reception see you go there you have to go to them and ask for someone to come and serve you. Sometimes they forget and you have to remind them. In the end if I wanted to be served I just went down stairs to the 'meal room' and asked the girl to come up and serve. The food was very average both at breakfast and the evening 'restuarant'. I think the management needs to install some customer service and enthusiam in their staff as everytime I went past reception there was never a smile or kind greeting. Even checking out was a task, pay your bill and move on. I got my change and he turned his back to continue something else. Not even a thanks, or goodbye.
“La Turbie with an excellent view of the Mediterraean!!”
Overall we had a great time, the bed was comfortable. The parking is limited in that small town. The restaurants were within great walking distance with a little market, too. I do recommend this hotel.
“Very nice, Great Location”
Hotel is nice with a professional staff. Friendly and helpful with the exception of the breakfast helpers who seem that they really don't want to be there. They're not rude just not really pleasant. The hotel is very well maintained and spotlessly clean. Housekeeping was great. The clothes I left on a chair as I hurriedly left were all folded. The water in the minibar is free and restocked every day. The room was small with a tiny but adequate shower. Wifi was good. Room was very quiet. Breakfast was good, good variety of cereals, breads and pastries with hard boiled eggs, meats and cheeses. I ate dinner at the restaurant one night and the food was good. However being on business, I was alone and the 1 1/2 hour pace may be great if dining with friends, not good by yourself. I ate several times at a little semi-fast food place called Mitco1 near Porto Suza, Great lasagna and pizza. Lasagna and a nice salad for $6. Sidewalk tables and inside seating. Very friendly and they speak English Buy the Turin-Piedmonte pass. It allows unlimited bus, tram and train travel as well as museums. It includes the Airport service DoraFly which is a train-bus into the city. The yrain station is attached to the A/P and it takes you to Station Dora, from there it is a 10 min bus ride to Porto Suza which is 1/2 block from the hotel. Don't rent a car, the buses and trolleys will get you around much faster and you don't have to worry about parking. Great city to walk, always felt safe.
“Good value”
It does the job for short stay. It was cold in the room. Good location.
“Great Location”
The hotel had a great location, just a few steps away of the metro and other businesses. Employes were very helpful. Breakfast was too simple.
Showing 1 - 10 results (of 68) · See more Hotel Diplomatic reviews
Via Cernaia 42 Turin, 10122 Italy
Nearby Points of Interest
Location Highlights
The preferred airport for Hotel Diplomatic is Turin (TRN-Turin Intl.) - 13.3 km / 8.3 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Piazza Castello, Turin, Italy: Right in the centre of town is the Piazza Castello, built in the 16th century and the former power base of the Dukes of Savoy. Nowadays, it is a large square in which pedestrians, cars, buses, and trams all vie for priority. In the centre of the piazza is a Roman gate, a mediaeval castle, and a baroque facade.
Via Cernaia 42 Turin, 10122 Italy
