“V.Very Poor Service, Not so clean.”

I booked the hotel through Expedia and I had my confirmation, but the hotel didn't allow me to check in and kept me at the lobby for more then three hours as I had to call the Expedia to send the hotel a confirmation letter "love letter". The location isnot bad as it's located just in the center of Tunis and about 15mints away from airport. Not clean, toilet was not properly cleaned same applys to the towels. Food is not bad. Overall it's a one star hotel not 3 stars

“Good Hotel to stay for a short business village”

The hotel furniture and room are old, but they are clean, the service was satisfactory. the best thing about the hotel is the location where you can reach to very nice outlets and place on walking distance.

“Not impressed”

when we arrived, we were taken to a small room with not much facility in it. At the same time, the guy showed us a bigger room and asked for more money if we want to stay in there. After negotiation ( kind of shouting at them) they said we can stay in the bigger room. I read in the review this happened to previous customers as well. I suppose this is the common practice of this hotel to charge more money.

“lovely food very polite”

The hotel was in a good place. The quality of the food was good and they were very accomadating when we asked for something that wasnt already out! The air con wasnt working that wasnt too much of a problem as we were out most of the time. The only thing I would say is that the carpets were stained and it made you feel like they were very dirty I wasnt comftable on walking on them. Having tiles would of been alot more cleaner. but for the money we payed we cannot grumble and we would go back again.

“Don't choose this hotel unless you're on a tight budget”

This hotel is not a 3 star hotel. It's a one star hotel. While the counter staff can be helpful and nice, the housekeeper is not good at her job. I was left with NO towels after she took the dirty ones. I asked her for towels and she said she would bring them to me in a few minutes. 2 hours later I had to call down to the front desk for towels. The beds suck. The rooms are less than nice. This hotel is only for those on a strict budget or that are only staying for a night.

“Tidy Business Hotel”

this hotel is your average European business hotel. No frills but tidy & accommodating. The rooms are large & clean. The hotel itself smells of smoke even though I didn't see anyone smoking. The staff are helpful.

“Lousy hotel”

Hotel is on the grubby side. An unattractive building that is, however, well situated in town. 10th floor rooms/suites are better but other rooms were rather cramped and facilties were poor

“A quiet and comfortable hotel”

I stayed for 8 nights in this hotel. It was quiet and comfortable and my room was a good size. The weather was cold whilst I was there and my room was comfortably heated. There was a high standard of cleanliness. A bonus was the excellent breakfast every day. The centre of town is an easy half hour walk and near the hotel there are plenty of banks and interesting places to eat.

“Idéalement situé (au centre ville)”

Hôtel correct pour les très courts séjours. Bon accueil et bonne réactivité du personnel. Par contre, mauvaise isolation des chambres, notamment au niveau des fenêtres.