Ratings based on 6 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
100% of guests recommend
3.0 Room cleanliness
3.2 Service & staff
3.3 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
for Business Travellers
by Andrewfrom France


Posted 04-Oct-2014 on Hotels.com
The Hotels.com web site places 5 stars against this hotel, which is a gross exaggeration. I may have been unlucky, but my room had far too many faults (lights not functioning, air conditioning control only partly functional, no water provided, door to patio unlockable, etc). Staff are charming, but don't seem too motivated to provide service (examples: nobody offers tea or coffee at breakfast....you have to go to ask, if you sit in the coffee area mid-morning, nobody comes to serve you...you have to go to ask). I get the feeling that this is a management problem rather than a staff problem. If higher standards were demanded by the bosses, the staff look willing enough to raise their game.....if some rooms were randomly inspected each day by the management and those responsible "gripped" if things aren't up to standard, then rooms would be of a higher standard. This hotel is most certainly NOT a 5 star hotel. I was disappointed by it and will not return.
4 out of 5
for Everyone
by A verified travellerfrom London, UK

Nice resort, apartments may need some work

Posted 22-Aug-2014
Pros: Service was good. Lovely pool areas.
Cons: Maintenance and minor repairs were needed to apartments. hardly enough utensils to cook a basic meal.
Location: Easy and affordable taxi rides into Tunis. Thought I would miss not being on a beach, but it was easy and cheap to get to.
Had a very nice stay, hotel staff were generally very friendly.Would have like to have seen more management of taxis allowed onsite. Apartments are 4* but need some work. Very few utensils were in my apartment and one cupboard had no bottom in it so was absolutely pointless!! Some small handyman jobs and very minor repairs would get this definitely into 4*, I'd suggest that the room I had was closer to a 3*. Housekeeping was generally thorough although noisy with a lot of shouting across apartment blocks to each other. I asked for the floor to be mopped when I arrived, as long hairs from a previous occupant were on bedroom and living room floor, but this was rectified very courteously. I would go back, it was nice to be able to use the hotel facilities, lovely pools, and a very safe area of Tunis and short cheap pop in a taxi down the hill into La Marsa (with meter!).
3 out of 5
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 26-Apr-2014 on Hotels.com
3 out of 5
by paul barbarafrom florida

Posted 15-Oct-2013 on Hotels.com
hotel ok over priced apartments unclean and service to rooms not good much more convienient hotels available at better prices and quality
4 out of 5
for Business Travellers
by Ferradjifrom Maroc

Rien a proximité de l hôtel,

Posted 06-Apr-2013 on Hotels.com
Très bonne, mis a part la nécessité de prendre des taxis pour le moindre déplacement, rien a proximité. Moi qui était a Tunis pour des raisons professionnelles, c était très handicapant.
4 out of 5
for Business Travellers
by A verified travellerfrom Kuwait City , Kuwait

relaxed stay

Posted 18-Jul-2010
I stayed in the residence (appartments/studios), was convenient and comfortable more like a chalet and you coan still enjoy all the conveniences of the Golden Tulip Hotel. all in all , the place is ok