Close to beach, just lazing on the beach is not a bad choice to spend the vocation, and also the friendly help from the hotel staff makes my trip more pleasant. I do recommend this hotel to who just wants to spend lazy time there.
We came to Guam to party and this place was close to many of the bars and club areas. We visited the Globe which was a blast. There were tons of Japanese tourists that just want to party also. It was my first time in Guam and it was awesome. The hotel staff was very helpful and nice.
Enjoyed my stay overall however, I did not feel safe due to the parking situation. Of course new construction of another resort was next door was not the best situation when trying to relax/sleep. In addition, the contractors working next door were taking the parking spaces in the Outrigger's parking area. Why is it so hard to distinguish a 350.00 U.S dollar paying customer from a 120 decibel, noise generating contractor????
JHP3 from Virginia
Outrigger Guam Resort is located on a pristine white beach, overlooking Tumon Bay, which is the center of dining …More
"Helpful/friendly staff, facilities need some work"
Staff was extremely helpful and courteous. Room was ready on time. When neighbors were smoking, the staff took care of the problem quickly.
However, room cleanliness was not what I hoped. Some hair left over from previous occupant in sink/shower and on floor.
Hallways seemed a bit dingy. No overhead lighting in main part of room (just in entrance way and bathroom).
The room was extremely quiet, and I got lots of rest. Once I did some cleaning of my own in the room, it was fine.
"Accommodate customer pending on their Flight sched"
The flight arrived in Guam at 4:45 am and my check in time is not until 3:00 pm and they were able to let me check in upon arrival ( early check in ) without charging me extra.
Also the day of check out ; my flight was not until 6:50 pm and check out time was 12:00 noon...Again they were able to accommodate me without additional charges.
I checked out around 4 - 5 pm ( late check out )
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