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Riviera Maya Hotel Guide - Tulum National Park hotels in Riviera Maya, Mexico.

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Grand Palladium White Sand Resort & Spa All Inclusive - Kantenah Hotels
Rating: 4.0 Stars
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Grand Palladium White Sand Resort & Spa All Inclusive

Carr Federal Chetumal - Puerto Juarez, Kantenah - Map
 
 
"Big resort good for family with young children"
We had a great time at Grand Palladium White Sands. We travelled with an infant and a toddler. We stayed in White Sands villa 52 which is right by the train stops to go to different lobbies. Walking to both lobbies are also not bad even with the kids. We spent most of our time at the beach close to Colonial because it's more accessible from the buffet restaurants compared to the beach close to White Sands. The beach at Colonial is not rocky. We snorkeled at the White Sands beach but did not see that many fish. We really enjoyed swimming at the Colonial, clean water and little waves even on a red flag day. Rooms: junior suites are big, clean and new, 2 doubles and 1 sofa bed, great for families. Towel art was great. We got one room on the bottom floor and one on the top floor. The bottom floor is great because of the strollers, but there were a lot of mosquito hanging out at the door so we had to get in and out quickly and still got mosquito in the room at night. Service: mini bar did not get refilled when we checked in, there were opened bottles. Called the housekeeper and got promised that it will be refilled but it never did. Got room serviced the next day, and still no refill even though we left tip. We eventually wrote a note and it was refilled when the room was serviced again. Staff: friendly and nice. Activities were fun and great because of the staff. Food: very good compared to other all inclusive we've been to.
A Traveller
The Royal Suites Yucatan - Adults Only - All Inclusive - Kantenah Hotels
Rating: 4.5 Stars
£346
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The Royal Suites Yucatan - Adults Only - All Inclusive

Ctra Chetumal-Puerto Juarez Km, 256-100, Kantenah - Map
 
 
"Nice adult-exclusive hotel with large rooms"
We did not know that Royal Suites is one small little hotel within the large Palladium compound. We initially booked this place because we thought it would be right off the beach, but we actually needed to walk quite a bit, or take the shuttle. Finding the Royal Suites lobby in itself was difficult since there was a lack of signs of where Royal Suites is located, but we eventually found it nestled deep north of the compound. The beach here was filled with seaweed, making it difficult to get into ocean. Snorkeling here was really blah, have to go elsewhere. The rooms were large and there was even a hot tub in it. We loved the idea of a private hot tub, but ended up only using it once. The room was clean and spacious, and enjoyed it. You can go to any of the restaurants within the Palladium compound. We tried Brazilian BBQ, mediterranean food, Japanese teppanyaki, and the steak house. All the food there was pretty mediocre, our least favorite being the steak house (steaks were very tough and chewy), and our favorite being Mare Nostrum (mediterranean). You can make reservations, and we barely had any wait going in with reservations. Service is hit or miss here. We encountered some who were really awesome and accommodating, some who were just terrible, but most of them were average. Most of them really had a hard time understanding English, but with my limited Spanish, we survived. I probably wouldn't come back here, unless there's a super awesome special.
Traveller from Fremont, CA
The Royal Suites Yucatan is an exclusive section within the facilities of the Grand Palladium Riviera Maya Complex Resorts …More
Grand Palladium Riviera Resort & Spa All Inclusive - Kantenah Hotels
Rating: 4.0 Stars
£256
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Grand Palladium Riviera Resort & Spa All Inclusive

Caretera Chetumal-Puerto Juarez, Kantenah - Map
 
 
People at front desk are not courteous. They don't try to help people, sometimes rude. Check in took one hour.
A Traveller
Grand Palladium Kantenah Resort & Spa All Inclusive - Kantenah Hotels
Rating: 4.5 Stars
£263
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Grand Palladium Kantenah Resort & Spa All Inclusive

Carretera Chetumal, Kantenah - Map
 
 
"Wonderful resort with lovely landscaping and beach"
We had a fantastic time at the GP Kantenah and highly recommend it for a fun and relaxing family vacation. The resort was beautiful and we loved the jungle setting and the natural beauty surrounding the entire resort. The beach was really nice even though there were a few days we experienced more seaweed than normal (the resort tried really hard to clean it up). There pools were also really nice with plenty of lounge chairs to choose from. There were so many activities for all ages and our children were never bored (18 & 14 year old boys). The buffets were decent but would have been better with a bit more variety of foods. The ala carte restaurants were great except for the Italian restaurant (not recommended). I highly recommend the spa, it was totally worth the extra charge of $10 per day! Overall, we had a fantastic time and loved the resort! The staff also was really friendly and they work so hard and deserve a tip. The only time we had a bad customer service experience was with the front reception desk when I asked for directions to the salt water pool and a map. The employee was not helpful at all and told me they ran out of maps when I could see someone checking in and handed a resort map- really how can they run out! But I wouldn't hold that one experience against our overall experience. One other suggestion I have is that GP should allow all guest access to a computer with printer in order to check in for their flight and print boarding passes.
Traveller from Milpitas,CA
Grand Palladium Colonial Resort & Spa All Inclusive - Kantenah Hotels
Rating: 4.0 Stars
£256
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Grand Palladium Colonial Resort & Spa All Inclusive

Carretera Chetumal-Puerto Juarez, Kantenah - Map
 
 
"All Exc. Must get use to vast size.Very Fair price"
7th time. Always enjoyed relaxed experience. Staff are all excellent and fun to be around. Clean safe facilities. Beach and pools are great!
Traveller from Hollywood FL
The Royal Suites Yucatán is an exclusive section within the facilities of the Grand Palladium Mayan Riviera Complex Resorts …More
Hotel Akumal Caribe - Akumal Hotels
Rating: 3.0 Stars
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Hotel Akumal Caribe

Hwy 307, KM 104, Akumal - Map
 
 
"Our ocean side opened right on the beach and the p"
Great relaxing time for families or couples. No TV, but internet. Great to be away without problems of the world.
Traveller from South Carolina
Las Villas Akumal - Akumal Hotels
Rating: 4.0 Stars
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Las Villas Akumal

Carretera Cacun-Tulum Mz 11 K104 Lote 1, Akumal - Map
 
 
"¡Villas Fantasticas!"
Las Villlas Akumal was terrific. My family and I stayed there for a week and we had a wonderful time. The pool was terrific for our children, the beach was literally 20 steps away, the staff was helpful and friendly, happy hour was a treat, and the grounds were beautiful. The daily continental breakfast got old after a while, but you could always order off of the menu if you wanted to pay for extra, like eggs. One thing we loved most about Las Villas Akumal was the location. If you are not looking to be surrounded by crowds and a party atomosphere, it is the place to be. It is a 15-20 minute walk along the beach to the town of Akumal, which has its share of tourists and resorts. You can take a short walk to the madness and then return to your secluded villa for peace, quiet, and relaxation. It has a small family feel instead of a large all-inclusive resort vibe. I highly recommend Las Villas Akumal.
Traveller from Texas
It all started as a dream - Las Villas Akumal- first existed in the imagination of its creator architect Nicolas Hadjopulos- …More
Grand Oasis Tulum - All Inclusive - Akumal Hotels
Rating: 3.5 Stars
£318
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Grand Oasis Tulum - All Inclusive

251 Carretera Chetumal, Akumal - Map
 
 
"Awesome hotel "
Everything was great! Our room was amazing wirh a beautiful view of the ocean.
Traveller from USA
Oasis Tulum - All Inclusive - Akumal Hotels
Rating: 3.5 Stars
£268
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Oasis Tulum - All Inclusive

Km. 251 Carretera Chetumal Puerto Juarez, Akumal - Map
 
 
"Fantastic views!"
My wife and I enjoyed our stay very much. The hotel staff was very friendly and easy to get along with. Rooms and food were average, but we could take the car and drive for 10 minutes and find other places to eat. I would stay here again.
Traveller from SLC, UT
Villas De Rosa Beach Resort - Akumal Hotels
Rating: 3.0 Stars
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Villas De Rosa Beach Resort

Lot 36 and 37 Aventuras Akumal, Akumal - Map
 
 
"Average accommodation but outstanding location"
The property had exactly what I wanted...proximity to beautiful Akumal Bay. We ended up in a 1 BR condo with a balcony on the bay. Fantastic view. We originally booked a pool view room, but requested the upgrade upon arrival. Noel(sp?) was very welcoming and after some cajoling he was able to find us a Sea View room for the night.
Traveller from denver

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