Very happy with our stay. There was a mega thunderstorm and the city was flooded. Since the roof of our room leaked a bit, we got upgraded for the rest of our stay for free. It was very appreciated! The food is great, the staff is wonderful. The wifi is okay for email and web surfing but no streaming available when it rains for a day. :)
Surrunded by lush tropical vegetation amid the Mayan jungle emerges Ana y Jose Charming Hotel and Spa as one of the …More
Lets start with the awe inspiring entrance and smells of incense in the lobby. The cool wash cloth and cold cucumber and mint water awaiting my husband and I were well recieved after a 90 minute drive from Cancun. The staff were/are AMAZINGLY attentive. Goudy carried our bags while he gave us a tour of the property on the way to our room. The room was in Villa 4 with a partial ocean view. It was clean and very cold.
People have complained about the music at the pool, but it was welcomed for us. They are in transition from a gay resort to a wellness one. The music only plays until 6pm, however, the view from the infinity pool and the sound of the waves crashing against the rocks was so AMAZING, that it was easy to block out the dance music until a good song came on.
The food was AMAZING. You could eat from the buffet, or order off of rotating menus with a Japanese, Italian, or Mexican theme, or you could do both a buffet and order off the menu. Alcoholic drinks are all included, except if you want a bottle of wine or champagne. The food is so fresh, tastes great, and a total experience you must enjoy everyday. At breakfast I recommend the huevos rancheros and a cappuccino - AMAZING.
In short, beautiful grounds with free WiFi in the game room, spectacular view of the Carribean Sea, and close proximity to the Coba and Tulum ruins. Public beach access is just down the road. And there is a huge sense of security, because the police are posted outside the front gates.
We stayed 3 nights and had a wonderful time. Staff were great, Frederico was a superstar at the restaurant! The rooms are spacious, quiet and well appointed for the area. Not the cheapest place to stay but worth the money.
Young couple from Melbourne Austrialia
20 rooms distributed in 5 modules of 4 rooms each, spread out on the white sand among the native vegetation.Jungle Suite: 12 …More
We spent our time between Cabanas Copal and Azulik cabanas. They are part of the same establishment. Marco, Marcela, Polo, and the entire staff were always very helpful and friendly. They took excellent care of us.
The rooms were candle lit, which we already knew and which was one of the key reasons we booked there, having been before. The energy around the place was serene. The sunrises and moonrises above the ocean from our decks was breathtaking. The large baths inside and outside overlooking the ocean of each Azulik cabana for romantic soaks were delightful. The secluded beach was inviting.
Belinda/William from Denver, CO, USA
Cabanas Copal Hotel in Tulum on the Mayan Riviera offers rustic seaview and gardenview cabanas nestled in the tropical jungle …More
Would recommend if you're planning to experience Tulum Playa. We stayed 3 nights in room 22 beachside and it was surrounded by lush green and just steps down a small path to the beach. This hotel is a part of The Beach Tulum and is also associated with Ziggy's restaurant. Each morning we had a complimentary breakfast at Ziggy's and was a huge plus to be able to start our day with a beachside breakfast and a quick email catch-up with their complimentary internet. Location is toward the middle of the beach zone and an easy walk up or down the beach to the various restaurants and resorts. Only complaint was from my wife, who wanted hot water instead of the warm water from their showers. Other than that, we'd return in a heartbeat if we come back.
Best sleep I've had in years! Definitely upgrade to the beachfront cottage 11, it was worth the extra money. The sound of the ocean, perfect temperature and comfy beds made me sleep like a BABY. Huge unexpected bonus! Nice touches everywhere. Simple but more than enough. We didn't mind that it was secluded and far out because it was so fun to go past all of the other cute bars and jungle hotels on your way to civilization. Would highly recommend. Rudy and Victoria were so great! Amazing staff!
There couldn't possibly be a better experience with the overlap of the fine dining with Allesandro's magic, a saxophonist, and the service of the entire crew. The room was minimal and extremely reasonable. Five star from the perspective of the minimalist.
Such a great hotel, the staff are really friendly and the rooms are clean and a good size. I really liked that they provided 2 litres of water everyday as you cannot drink the tap water. Right on the beach so you can relax all day and order food or drinks on the sand. Wifi wasn't the greatest, but it's not hard to switch off for a few days. Food was really delicious, some of the best I had in Mexico, a little expensive though but to be expected being right on the beach.
dacia from J
Located in Tulum on the magical Mayan coast of the caribbean, Papaya Playa is nestled amongst the trees, overlooking the …More
HIP Hotel was just what I needed to get away for a week in the sun. The last week of September seems to be the week that all the hotels on this particular strip in Tulum are fixing up. So it was very quiet, no frantic vacationers running here & there. The hotel's restaurant was very good, not horribly expensive and the service was great. All around a great choice for a quiet week.
Jean from Washington DC
We are a hotel in whose intimate ambiences you can relax and spend quality time with yourself or with your partner surrounded …More
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