"Luxury and comfort"
Hotel entrance awesome. Check in person awesome gave us great upgrades. Room superb, had its own wi-fi, big, nice balcony, big bathroom, nice drwers and closet space, good kid programming on tv, air conditioning worked well. The only thing about the room was e lighting, very very dim, hard to do my makeup, and the fridge did not keep drinks very cold. The bed was super comfy and they had nice new play pen for my son.
Restaurants were good, not excellent, they do lack on taste, nothing to write home about. And careful dinning outside, the Mosquitos will eat you alive, it only happened one nite.
Beach was awesome, great secluded spot with palms for shade and great walking on beach for more private beach areas, feels like being on a deserted island. The pools need some work, too small for the amount of guests so the water is murky, not that crystal clear water look.
The grounds are beautiful, lots to walk and see, jungle, plaza, beach, hacienda, the cafe, cenote.
I was hoping for less people, but it was still ok. Only had to wait once for the sushi place about 20mins.
aa from san jose, ca