Ratings based on 334 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travellers
by Kevin

This traveller left a rating score only Posted 26-Jan-2015 on Hotels.com
3 out of 5
Recommended
for Couples
by danielfrom port washington wisconsin

adequate

Posted 23-Jan-2015 on Hotels.com
adequate but i would challenge this being a four star. area easy access to highway,free breakfast marginal, adequate if you are a guy
Comment from Hotel Management
25-Mar-2015 by Amita, Hotel Management
Thank you for taking the time to complete the Review On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the issue with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely,
5 out of 5
Recommended
for Getaway With Friends
by Tammy

Posted 20-Jan-2015 on Hotels.com
Comment from Hotel Management
28-Mar-2015 by Amita, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
Comment from Hotel Management
28-Mar-2015 by Amita, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay, We look forward to your next stay.
Comment from Hotel Management
28-Mar-2015 by Amita, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
4 out of 5
Recommended
for Couples
by A verified traveller

concert

Posted 13-Jan-2015 on Hotels.com
It was a nice getaway
Comment from Hotel Management
21-Mar-2015 by Amita, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your short stay at our hotel. We look forward to your next stay.
4 out of 5
Recommended
for Couples
by A verified traveller

Cozy

Posted 11-Jan-2015 on Hotels.com
Was good for an overnight, beautiful/cozy little lobby area; breakfast was sufficient to get the day started.
Comment from Hotel Management
21-Mar-2015 by Amita, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We look forward to your next stay.
5 out of 5
Recommended
for Couples
by Scottfrom perkins

nice

Posted 07-Jan-2015 on Hotels.com
Staff and room was great only complaint haVing problems with them charging my credit for unexplained charges and can't get a call back from manager after calling several times to resolve issue
Comment from Hotel Management
21-Mar-2015 by Amita, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We apologies for your billing and will be resolved to your satisfaction. We look forward to your next stay.
2 out of 5
by A verified traveller

ROOM NOT AS CLEAN AS WE EXPECTED IT TO BE

Posted 30-Dec-2014
Pros: Location near the airport. Lobby was nice.
Cons: Need a new cleaning staff.
The first impression was not bad, but then we noticed soiling-mostly on walls, stairwells, and doors. Carpet was okay, bed was comfortable (but bedspread was not that clean either). Had to ask for soap in the bathroom although everything else we needed was there. Room had a cleaning bottle left in sink area. Looks like they have some long term, on-going remodeling going on. The area where the hotel is located is near the airport, but it wasn't in that nice of a neighborhood. Breakfast was also not so great with inedible oatmeal (I normally love oatmeal) and cold coffee. The other breakfast items were ok, but again the dining area could use a little scrubbing.
Comment from Hotel Management
03-Jan-2015 by Neal Patel, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Dec-2014
Ok if you're on a budget and need a room with space.
Comment from Hotel Management
17-Dec-2014 by Neal Patel, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Siloam Springs

Surprisingly nice.

Posted 08-Dec-2014
Great price for a suite. No complaints, other than the breakfast. Skip the hot food, it's inedible. Stick with the continental breakfast instead.
Comment from Hotel Management
09-Dec-2014 by Neal Patel, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
5 out of 5
Recommended
for Business Travellers
by Jefferyfrom Broadway va

Comfort inn

Posted 07-Dec-2014 on Hotels.com
The stay was very nice and well presented
Comment from Hotel Management
14-Feb-2015 by Amita, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.