Ratings based on 349 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from Fort Worth

Outdated

Posted 14-Jul-2015
Not a great area of town...poor housekeeping. Cereal on floor in room, hair in tub, sheet was stained and ill-fitting on bed. Carpet was worn. Had an odor upon entering the room. Air conditioner and toilet were very noisy...price was reasonable so I guess you get what you pay for
4 out of 5
Recommended
for Everyone
by A verified traveller from MO

Nice place to stay and worked well for our needs

Posted 15-Jun-2015
Good experience. Only complaint was the maid staff did not replenish our soap and shampoo and coffee in our room but did a good job off cleaning. Only other thing is hauling our things up the stairs but the very nice lady at the front desk did offer her help. So overall good experience
5 out of 5
Recommended
for Everyone
by A verified traveller from Pennsylvania

Very nice hotel that's close to the airport.

Posted 15-Jun-2015
The hotel staff was wonderful. We checked in early and the only available rooms were upstairs. The staff was very apologetic that nothing was available downstairs because I walk with a cane. I was ok with it because we we're one day early. When I walked downstairs the next morning they had a new room available for me.
2 out of 5
by A verified traveller

Posted 01-Jun-2015
Terrible! No housekeeping offered, sink counter was disgusting, could hear neighbors on either side of us!
Comment from Hotel Management
04-Jun-2015 by GM, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.
2 out of 5
Recommended
for Couples
by Fred from Michigan

A Cheap Night Stay

Posted 01-May-2015 on Hotels
The people were informative and friendly. Main issue was the area - seemed like heavy industry and marginal neighborhood. Once again the place is in need of some TLC.
Comment from Hotel Management
11-Jul-2015 by Amita, Hotel Management
Thank you for taking the time to share your feedback. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.
3 out of 5
Recommended
for Personal Event
by Kent

Posted 29-Apr-2015 on Hotels
Comment from Hotel Management
11-Jul-2015 by Amita, Hotel Management
Thank you for taking the time to write reviews. We hope for another opportunity to exceed your expectations.
3 out of 5
Recommended
for Families
by Jason from Illinois

Ok

Posted 28-Apr-2015 on Hotels
Initial non smoking room had ashes on the floor from previous smoker. Apparently wasn't vacuumed and pillows were wrinkled like the cases hadn't been changed. Staff moved us to a different room which was better. Hotel seems old and not really what I expected from a country inn and suite. Breakfast served at 7 which was late for us. Price was decent for what it was. Located close to interstate was a plus.
Comment from Hotel Management
11-Jul-2015 by Amita, Hotel Management
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the room assigned and happy to note your views on another room assigned. We will discuss the conditions your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards.
3 out of 5
Recommended
for Business Travellers
by Graham from Houston, TX

Business trip to Tulsa, OK

Posted 18-Apr-2015 on Hotels
A perfect adequate room for a single night business trip to a local customer.
Comment from Hotel Management
11-Jul-2015 by Amita, Hotel Management
Thank you for reaching out and writing your review. We are very much glad that you enjoy your stay with us. We will keep improving our services to make our guest accommodation enjoyable.
4 out of 5
Recommended
for Families
by cheri from Edmond

Stayed for soccer tournament .

Posted 17-Apr-2015 on Hotels
We went for a soccer tournament . The hotel was very clean and the breakfast was great, regardless of other comments, the hotel was quite but it was 7 miles to get anywhere for food and shopping. Overall it wasn't bad.. The bed was super comfy but the shower tub was so slick I had to hold on to the bar inside to shower. The staff was very nice and the rooms were big and the hotel was very quite. The area doesn't look scary just not much around. I liked that it was a small hotel.
Comment from Hotel Management
11-Jul-2015 by Amita, Hotel Management
Thank you for your time to write reviews. We will use your reviews for continuous improvement at our hotel. All staff at our hotel convey thanks to you.
5 out of 5
Recommended
for Getaway With Friends
by John from CA

Perfect except for small housekeeping issue

Posted 15-Apr-2015 on Hotels
This is the second time I have stayed here and both have been excellent. The owner is very attentive and pleasant and the property and rooms are well kept and clean. The breakfast had two hot items like sausage, gravy, biscuits, scrambled eggs in addition to cereals, juices, fresh fruit and so on. My only, small, complaint was that housekeeping failed to replace plastic glasses every night and failed to replace used towels the last night. They took the used items away but did not replace them. Other than this everything was perfect.
Comment from Hotel Management
01-Aug-2015 by Amita, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at our hotel and we will improve continuously to make sure guest satisfied with stay. We look forward to your next stay.