Ratings based on 354 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
98% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Nice Hotel in Tulsa, OK

Posted 09-Sep-2014
Pros: The breakfast.
Cons: Later check out time.
Location: Good location. Everything was within a short distance. Fair, shopping, and eating.
The staff was welcoming. The complimentary cookie was delicious. The room was clean and the bed was comfortable. The breakfast was filling. I just wish we would have had more time to enjoy the pool and fitness room.
4 out of 5
Recommended
for Everyone
by A verified traveller from texas

Nice hotel and friendly staff

Posted 02-Sep-2014
Pros: The location worked well for our family.
Cons: The hotel was just underew management and the air condition in our room didn't work but they were quick to give us another room. Very pleased.
Location: We ate at the spaghetti warehouse and liked it. Other than that we were just getting together with family so we visited the mall.
Joy and Josh at the front desk are a true complement to the hotel. They are friendly, helpful and knowledgeable of the area. Not only did the respond quickly to our needs and concerns but did it kindly and professionally. I don't think I have ever had such outstanding customer service. Thanks for making our stay pleasant. I would come back.
5 out of 5
Recommended
for Everyone
by A verified traveller from F

Close to everything

Posted 02-Sep-2014
Great breakfast and dog friendly, staff was very helpful and nice
3 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Decent hotel for the money.

Posted 19-Aug-2014
I was disappointed that our room was NOT cleaned every day. We would get to the hotel between 12 and 1am every nite and leave early the next morning. Most nites we even had to get more towels. Mostly, we were highly upset when we had a long, grueling day and come to the hotel to find our beds untouched and towels still laying on the bathroom floor :(
4 out of 5
Recommended
for Everyone
by A verified traveller from Houston, TX

nice hotel close to family

Posted 24-Jul-2014
I was pleasantly surprised by the cleanliness of the room, as well as a fridge/freezer and microwave. An infant crib was provided at no extra cost. My kids loved the waffle breakfast and being able to go down late at night for complementary hot chocolate and cookies. I will definitely stay at this hotel again on my next visit to Tulsa!
3 out of 5
Recommended
for Everyone
by A verified traveller from Houston TX

Posted 10-Jul-2014
Room was clean and one of the best bathroom I've seen even than higher rated Hotels . The only reason I don't give it a five it's because it wasn't what it advertise, we didn't get the balcony or the single sofa bed, but I did the reservation at the last minute because it was only for one night (traveling from ks to TX), so it was okay. .. The night shift worker awesome, helpful and to the point. .. can't say the same for the morning shift workers they look moody and not very friendly...i just feel sorry if that was their way to start the day, I don't want to be there when their shift end. Sorry, humble opinion from someone whose been in customer service for many years.
4 out of 5
Recommended
for Overnight Stay Before Destination
by Chad from Michigan

Great place to lay down

Posted 11-Jun-2014 on Hotels.com
Stayed here on my way to Texas. Was a good place to stay for the night. Clean room, good service.
5 out of 5
Recommended
for Everyone
by firefighter from Arkansas

Convenient and nice!

Posted 10-Jun-2014
Excellent place to stay. Far enough away from the highway that I didn't hear traffic. The breakfast was probably the best I've had in a hotel. My only complaint would be that the pool wasn't yet open for the year on June 6th. However, it did open later that day and the hotel staff apologized for the delay.
3 out of 5
Recommended
by Mark from Broken arrow

Ok stay

Posted 08-Jun-2014 on Hotels.com
Only bad thing was the tub had a cleaning residue in it. My wife loves baths but took a shower instead
1 out of 5
by A verified traveller

Plumbing and size issues

Posted 27-May-2014
First room, no water. Second room, shower drains clogged. No maintenance staff on duty.
Comment from Hotel Management
02-Jun-2014 by Ashley, Hotel Management
We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. We apologize for the room problems you had.