2 outdoor pools, pool loungers

Reviews of The Lodge at Ventana Canyon

The Lodge at Ventana Canyon
6200 N Club House Ln, Tucson, AZ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 416 out of 655 reviews" "
Rating 8 - Good. 153 out of 655 reviews" "
Rating 6 - Okay. 59 out of 655 reviews" "
Rating 4 - Poor. 13 out of 655 reviews" "
Rating 2 - Terrible. 14 out of 655 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great - really helpful
Stayed 2 nights in Mar 2024
Response from Jaime O. on 24 Mar 2024
Thank you so much for taking the time to tell us about your experience. We hope to see you again.

8/10 Good

Lori

Television only offered streaming channels. No live channels.
Stayed 1 night in Mar 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff wonderful! Property starting to show age. Grounds beautiful !Two pools, one for swimming laps. Lots of tennis and pickleball courts. Property very golf cart friendly. Our room a little noisy as it was close to restaurant and public area.
Stayed 4 nights in Feb 2024
Response from Jaime O. on 28 Feb 2024
Thank you for taking the time to review our property. Our revitalization process is always evolving, and we look to serving you in the future.

10/10 Excellent

marty

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We liked everything about this resort. We played golf, pickleball, went swimming, used the hot tubs. Sat on the patio and had lunch and watched the golfers. Our rooms were huge and very clean. It is located close to many hiking trails and lots of bike trails are near it. Would definitely stay again.
Stayed 5 nights in Feb 2024
Response from Jaime O. on 28 Feb 2024
We are delighted to hear about your experience. We look forward to seeing you again when you are in Tucson.

10/10 Excellent

Deanna

Stayed 1 night in Feb 2024
Response from Jaime O. on 24 Mar 2024
Thank you so much for taking the time to review our property. We look forward to hosting you again.

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jaime O. on 8 Feb 2024
Thank you for taking the time to review our property & service. We thank you for your business and hope we have the opportunity to serve you in the future

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Revenue Director on 30 Jan 2024
Thank you for the 5 out of 5 rating

10/10 Excellent

Jonathan, College Station

Liked: Cleanliness, amenities, property conditions & facilities
Property is dated, but still very nice. Glad to see the new hvac in the rooms.
Stayed 1 night in Jan 2024
Response from Revenue Director on 25 Jan 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your kind words regarding the new HVAC in the rooms and are delighted to hear that you found our property to be nice. We understand your observation about the property being dated, and we want to assure you that we are continuously working to enhance our facilities. Guest comfort and satisfaction are our top priorities, and your insights are invaluable in helping us make improvements. Once again, thank you for choosing our hotel, and we genuinely appreciate your feedback, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Revenue Director on 23 Jan 2024
Thank you for the 5 out of 5 rating. Hope to see you again sometime in the future.

10/10 Excellent

Georges, Phoenix

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Revenue Director on 23 Jan 2024
Thank you for the 5 out of 5 rating. Hope to see you again sometime in the future.

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Liked everything. Especially the people
Stayed 1 night in Dec 2023
Response from Jaime O. on 8 Feb 2024
Thank you for taking the time to tell us about your experience. We hope to see you again soon.

10/10 Excellent

Zeljko

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location, stuff, rooms
Stayed 1 night in Dec 2023
Response from Revenue Director on 23 Jan 2024
Thank you for the 5 out of 5 rating. Hope to see you again sometime in the future.

10/10 Excellent

Jeannine

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Jaime O. on 8 Feb 2024
Thank you so much for taking the time to rate your experience with us

10/10 Excellent

Bryce

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay... plenty of amenities included with your stay. Would like to return in the future.
Stayed 2 nights in Dec 2023
Response from Jaime O. on 8 Feb 2024
We love to hear that you enjoyed your stay and all of what our property has to offer. We look forward to seeing you again.

10/10 Excellent

Juana A

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Jaime O. on 8 Feb 2024
Thank you for taking the time to rate your experience with us.

8/10 Good

Samantha

Business traveller
Liked: Cleanliness
Beautiful Property but noisy
The location of the property and the property grounds are absolutely beautiful. The rooms are large and well appointed. However the rooms are not sound proofed at all. We were on the second level on the side of the restaurant. We could hear everyone talking. The way the restaurant is opened up to the second floor created the echo effect. Also we were near the exit stairs. We heard guests and workers going up and down the stairs constantly. I didn’t get more than maybe 1 hour of sleep. If I were to stay again I’d ask to be on the other side of the building and maybe first flood to see if that helps with the noise.
Stayed 1 night in Dec 2023
Response from Jaime O. on 14 Feb 2024
We can definitely accommodate that request. Thank you for the feedback and we look forward to welcoming you back.

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Jaime O. on 8 Feb 2024
Thank you for taking the time to rate your stay with us. We look forward to welcoming you back in the future.

10/10 Excellent

steven, goleta

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Jaime O. on 8 Feb 2024
Thank you for taking the time to share your experience. We hope to serve you again in the future.

10/10 Excellent

Summer

Stayed 4 nights in Dec 2023
Response from Jaime O. on 8 Feb 2024
Thank you so much for the 5 of 5 rating. We hope to see you again.

10/10 Excellent

andrew

Great place to stay
Stayed 2 nights in Dec 2023
Response from Jaime O. on 8 Feb 2024
Thank you so much for taking the time to review our property. We hope to see you again and welcome you back.

10/10 Excellent

Lynzie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jaime O. on 8 Feb 2024
Thank you for the opportunity to serve you.

10/10 Excellent

Jeana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was in the gated community of a friend we were visiting, so it was nice to be so close to their house.
Stayed 2 nights in Nov 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the views, clean and the food was great. The facial massage was great done by sonja. Overall experience was great. Easy access to everything.the room is spacious with kitchen and all. Definitely stay there again
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Our stay at the Lodge at Ventana Canyon
Great atmosphere, friendly staff, and good tasting food.
Stayed 1 night in Nov 2023

10/10 Excellent

Tod

Liked: Cleanliness, amenities, property conditions & facilities
Clean, beautiful, quiet, friendly high class
Stayed 1 night in Nov 2023

10/10 Excellent

Maricela

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property! We stayed a night and loved the lodge! Only thing i would recommend is to please change out the coffee creamers in the rooms more often. I was looking forward to drinking a cup of coffee in the morning and when i poured in the coffee creamer it was chunky.
Stayed 1 night in Nov 2023

10/10 Excellent

Scott

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Craig

Stayed 1 night in Oct 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A gem in Tucson.
Stayed 2 nights in Oct 2023
Response from Garrett Barry : Front Desk Supervisor on 29 Oct 2023
Hello Thomas,Thank you for taking the time to leave a review, we appreciate you taking the time and hope to see you again.

10/10 Excellent

Debbie

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023
Response from Garrett Barry : Front Desk Supervisor on 29 Oct 2023
Hello Debbie,Thank you for taking the time to leave a great review. We hope to see you again!

10/10 Excellent

patrick

Stayed 1 night in Oct 2023
Response from Garrett Barry : Front Desk Supervisor on 29 Oct 2023
Hello Patrick,We appreciate the great review and hope to see you again in the future!

6/10 Okay

Karen

Nice property
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2023

2/10 Terrible

Ashley

Liked: Cleanliness, amenities
I was utilizing the property in the morning and they went in my room at 10 when check out wasn’t until 12 and turned over the room. I wasn’t able to go back in my room to enjoy the remainder of my lounging time. I spoke to the receptionist and she agreed they would call me with some sort of compensation as my stay was cut short. I never received a phone call.
Stayed 1 night in Aug 2023

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property tucked away. Very clean and very friendly staff. Good price. I highly recommend The Lodge!
Stayed 1 night in Sep 2023

10/10 Excellent

Kanchana

Liked: Cleanliness, amenities, property conditions & facilities
Excellent. I specially loved the personable free shuttle service and the hot tub in locker room so private and luxurious. Loved the suite also.
Stayed 2 nights in Jul 2023

10/10 Excellent

Lois

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was great for a weekend getaway. The room was spacious, clean, and the a.c. worked well. The area was quiet and the pool wasn't crowded.
Stayed 2 nights in Jul 2023

10/10 Excellent

Pedro, EL PASO

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Resort with even better staff. It was a wonderful stay . Will definitely be coming back.
Stayed 4 nights in Jul 2023
Response from Garrett Barry : Front Desk Supervisor on 24 Jul 2023
Hello Pedro,We sincerely appreciate you taking the time to leave such a great review. We always love when our guest share their experiences. We look forward to seeing you again!

2/10 Terrible

Marsharne

Stayed 1 night in Jul 2023

10/10 Excellent

Priscilla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and had great tips on where to go for dinner/attractions. Amazing view from our room, room was clean and spacious. Had a little issue with the AC in our room but when we called the front desk to tell them they had maintenance in our room within minutes. No issues after that!
Stayed 2 nights in Jul 2023
Response from Garrett Barry : Front Desk Supervisor on 6 Jul 2023
Hello Priscilla,Thank you so much for leaving your review. Its great to hear that you were so well taken care of during your stay. We do hope to see you again!

8/10 Good

Kyle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Mona Manning on 27 Jun 2023
Dear Kyle,Thank you for the review and we hope to see you again.Regards,Mona ManningResort Manager

8/10 Good

Kathryn

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed here several times and love this resort. Rooms are spacious and w/a kitchenette, large dining and living areas. Comfortable bed and huge bathroom. This time the property wasn’t as clean as usual. However, upon reporting this, the resort bent over backwards to fix the problem. Excellent customer service and communication. Hey! We all make mistakes and this was taken care of immediately. Very gracious and hospitable. I definitely recommend The Lodge at Ventana and would stay here again.
Stayed 3 nights in Jun 2023
Response from Garrett Barry : Front Desk Supervisor on 24 Jun 2023
Hello Kathryn,We are so sorry to hear there were some mishaps upon arrival but we love hearing that everything was taken care of for you! Thank you so much for your kind words, and we look forward to your next visit.

10/10 Excellent

Philip, Scottsdale

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked everything about this property. It was well manicured, clean and felt very safe. The staff was friendly and efficient. The restaurant was very good. My room was huge and nothing seemed tired or worn. The bed was wonderful. My only negative was that the shower door didn't close perfectly, so a little water spilled out. Other than that, it was all that I hoped for.
Stayed 2 nights in Jun 2023
Response from Garrett Barry : Front Desk Supervisor on 17 Jun 2023
Hello Philip,Thank you so much for the rave review! I'm passing along the information about the shower to my team so they can address that, otherwise its great to hear everything else was great. We look forward to your next visit!

2/10 Terrible

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Jun 2023
Response from Garrett Barry : Front Desk Supervisor on 17 Jun 2023
Hello,We're deeply sorry to see you didn't enjoy your stay with us. It would be great to speak with you at some point to know what exactly went wrong so we could improve our guests experiences moving forward. Thank you, we hope you found some enjoyment in your time here, and we wish to have the opportunity to host you again!

10/10 Excellent

Allen

Stayed 1 night in Jun 2023
Response from Garrett Barry : Front Desk Supervisor on 24 Jul 2023
Hello Allen,Thank you so much for the review, we really appreciate you taking the time!

10/10 Excellent

Griselda

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2023
Response from Mona Manning on 16 Jun 2023
Dear Griselda,Thank you for the 5 star review and hope to welcome you back soon!Regards,Mona ManningResort Manager

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful clean and super friendly staff Menu could use a refresh bit the food was ok
Stayed 2 nights in May 2023
Response from Mona Manning on 1 Jun 2023
Dear Christine,Thank you for your 5 star review! We certainly appreciate it. We have just update our menu's so we hope to see you back in the future to enjoy!Regards,Mona ManningResort Manager

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would have liked to have been able to get a candy bar somewhere:)
Stayed 1 night in May 2023
Response from Mona Manning on 26 May 2023
Dear Brenda,Thank you for your review. We do have a few places that you would be able to grab a candy bar on property. The Golf House and Pool Grill. I wish I would of known during your stay.We hope to see you in the future!Regards,Mona ManningResort Manager

10/10 Excellent

Wendi

Travelled with group
Liked: Cleanliness, room comfort
Relaxing Stay with Beautiful Scenery
Beautiful club / resort with nice amenities. Spacious suites and friendly staff. We utilized the Spa and Veronica (massage) and Sonja (facial) were both great!
Stayed 2 nights in Apr 2023
Response from Garrett Barry : Front Desk Supervisor on 1 May 2023
Hello,Thank you so much for highlighting our staff during your stay! We love hearing how they made your stay special. Thank you so much for staying with us and we look forward to hosting you again!

10/10 Excellent

randall

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2023
Response from Mona Manning on 31 Mar 2023
Dear randall,Thank you for your recent review. We are happy that you enjoyed the room. Hope to see you again in the future.Regards,Mona ManningResort Manager