Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews of Porto Giardino - CDSHotels

4 out of 5
Porto Giardino - CDSHotels
Contrada Lamandia, 16 A, Monopoli

Reviews

6.6
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

6.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Rebecca

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very old, needs thorough cleaning and upgrading
Very dated property, ants in the room, room was not sufficiently clean, one light did not work, the fridge didn't work. The pool was old and needs an upgrade. Breakfast and dinner is very short timings so it is so busy during these hours, was a nightmare with kids when it was so busy. We had to park miles away from our room, and walking with toddlers with lots of things was quite annoying. The photos are about 10 years old and very misleading.
Stayed 1 night in Sep 2023
Response from Sara Spedicato - Customer care CDSHotels on 27 Sept 2023
Dear Rebecca,thank you for staying at Porto Giardino – CDSHotels.We are sorry that your stay did not meet your expectations. We advise our Guests to always address the staff immediately for any issues, so that we can resolve the inconvenient during your stay.In any case, we appreciate all suggestions from our Guests, which are valuable to us in improving our services.Hoping to have you as our welcome Guest again in the future so that you can positively reevaluate the services that were not to your liking this time, we cordially greet you.

6/10 Okay

Viviana

Travelled with partner
Liked: Staff & service
Animation du soir presque inexistante, tardive … dommage Les draps non changés en 10j Serviettes de toilettes sales alors qu’elles venaient d’être mise en salle de bain Nourriture parfois froide, crue Manque de glace, fruits frais etc tout au long de la journée en alle inclusive Nous y étions l’an dernier, c’était un peu mieux Mais pour 1 4 étoiles …. On attend mieux
Stayed 8 nights in Sep 2023
Response from Sara Spedicato - Customer care CDSHotels on 15 Sept 2023
Chère Viviana,nous vous remercions d'avoir séjourné au Porto Giardino - CDSHotels et d'avoir partagé votre opinion.Nous sommes désolés de lire que vos vacances n'ont pas répondu à vos attentes. Tout notre personnel fait tout son possible pour accueillir chaleureusement nos Hôtes et les faire se sentir chez eux, de la méticulosité des femmes de ménage qui travaillent avec dévouement pour s'assurer que les chambres et les espaces communs sont toujours propres et parfumés, à la gaieté pétillante de l'équipe d'animation qui divertit les jeunes et les moins jeunes avec des activités et des spectacles nocturnes.Certains que vous aurez l'occasion de réévaluer positivement tous les services offerts, nous vous saluons cordialement et attendons avec impatience de vous voir dans nos hôtels et villages CDSHotels dans les Pouilles et en Sicile.

2/10 Terrible

Iben

Disliked: Staff & service, property conditions & facilities
Overhovedet ikke værd at bruge penge på
Simpelthen frygteligt hotel - 4-stjerner, har det ikke fortjent. Uforskammet receptionspersonale, som ikke kan fremstamme 5 sammenhængende ord på engelsk. Nedslidt hotelværelse. Pool området ligner noget fra 60'erne. Parkeringsforhold er dårlige, hvis du er uheldig skal du gå langt med din kuffert - til trods for de siger du kan blive kørt med en golfcart, som aldrig kommer og henter dig. Privat strand, kun for dem som har all inkl. - ellers skal du betale 12 euro pr. stol.
Stayed 1 night in Aug 2023

8/10 Good

Mélanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Décevant
Assez déçue de façon générale de cet établissement...la nuitée hors de prix avec seulement le petit-déjeuner inclus...il faut même payer un supplément pour les transats de la plage !
Stayed 1 night in Aug 2023

10/10 Excellent

Ludovico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una vera e propria scoperta, consiglio vivamente a chi vuole fare una vacanza di TOTALE relax. Camere belle, nuove e munite di tutto ciò che può servire. Letto e cuscini di una comodità straordinaria, clima perfettamente funzionante. Servizio colazione, pranzo e cena ottimo, una grande varietà di cibo fa si che tu possa cambiare la tua alimentazione giorno per giorno ma sopratutto, cosa non scontata, ci sono alimenti per tutti i tipi di persone (vegetariane ecc..), approvo pienamente, è stato un piacere mangiare all’interno della struttura. Servizi bar presenti in tutta la struttura e super muniti oltre che sempre gentili; consiglierei il fatto di tenerli aperti almeno fino alle 01.00 di notte, così da poter magari creare un po’ di situazione per la clientela più giovane e non. Staff sempre cordiale e sorridente, penso di non aver mai trovato uno staff con tale educazione, gentilezza e cortesia, dal semplice saluto per le vie alla risoluzione di qualsiasi problema potessi avere, sicuramente una cosa che differenza la struttura dalle altre. Animazione super amichevole e simpatica, organizzano molte attività e lo spettacolo serale è piacevole, approvo pienamente. Spezzo una lancia a sfavore per la spiaggia; a me personalmente non è piaciuta, piccola e poco funzionale. Specifico che io ho usufruito della formula All Inclusive che sicuramente sarà la scelta che, dovessi tornare, sceglierò sicuramente. Ringrazio staff e struttura per tutto; è stato fantastico! L.C.
Stayed 6 nights in Jul 2023

8/10 Good

Sebastian

Travelled with family
Liked: Staff & service, property conditions & facilities
We’re coming back!
We loved it here! Overall everything was great. Food was good, accommodation, location etc. What made it great was the friendly staff and guests and the service minded employees working there. One minus was that there was a lot of ants inside the room, which I understand is a hard nut to crack for them. They cleaned the rooms every day so it was overall very clean and nice.
Stayed 7 nights in Jul 2023

8/10 Good

Marcella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023