GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
Rooms
Shilo Inn Suites Hotel - Richland offers 151 air-conditioned accommodations, which are accessible via exterior corridors and feature video-game consoles and coffee/tea makers. Televisions come with premium cable/satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.
Rooms are equipped with wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and windows that open. Housekeeping is offered daily and wake-up calls can be requested.
All guestrooms are non-smoking.
Room Amenities
Dining
Shilo Inn Suites Hotel - Richland has a restaurant on site. Room service during limited hours is available.
Recreation
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Shilo Inn Suites Hotel - Richland
of guests recommend
out of 47 reviews
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Showing 1 - 10 results (of 47) · See more Shilo Inn Suites Hotel - Richland reviews
“Satisfied but can improve”
I was satisfied with the room I was given but I could have rented a room at Motel 6 at a cheaper price and get the same room size with service. The only difference I saw was the weight room and restaurant.
“Okay”
The hotel location was excellent for my needs however the hotel is a little dated and not in the best of shape however the hotel staff of polite and professional.
“Breakfast was slow”
My one complaint is the included breakfast, which was served at the restaurant, sit-down style. The restaurant is understaffed for breakfast, and the staff is also dealing with room service requests. Basically, for breakfast you are the lowest priority for the people who are serving you.
“Comfortable for a reasonable price”
The room was comfortable and reasonably priced; we got upgraded to a king which has considerably more space. The dining room is very out of date.
“Great stay for the price”
The Shilo Inn offers a comfortable stay at a very affordable price. The staff was very willing to meet our needs. The room and facilities were slighting outdated but clean. The walking path along the river was perfect for walking our dog.
“Great place to stay!”
My 3 kids and I needed a place to stay for 1 night, en route to another destinattion. We checked in the evening and were greeted promptly by a friendly representative who explained everything thoroughly and was accomodating to my need of easy access with toting 3 kids around. The room was spacious, and comfortable. The sounds were muffled, so my neighbors did not disturb me, nor us them. I left in the morning, having a good night sleep and would return again, the same.
“Friendly staff”
We were impressed by the consistently friendly staff. Check-in was quick and efficient. Room was clean, albeit a little on the small side. The free breakfast is actually a buffet in the adjoining restaurant...so while not exactly gourmet, it's much, much better than most free breakfasts in this hotel's price range. Overall I'd call it a good value for the money. Not luxury, but not a dump either. (The pool looked nice, though we didn't have the chance to use it.)
“Close to the Festival”
Shilo Inn & Suites was a great bargain through Expedia. Great breakfast buffet, clean room, EXTREMELY comfortable bed. Staff was responsive, polite and cheerful. The only down side was that the hot tub in the weight room was not clean. Dust bunnies floating on the surface and large piles of sand in the bottom. The bathroom in the fitness area was a tad grungy, too. Other areas of the hotel were very clean.
“A very good stay”
Everything went exactly as expected.
“1”
No internet hook up in the rooms and no plug ins at the desk. I had to charge my laptop in the bathroom
Showing 1 - 10 results (of 47) · See more Shilo Inn Suites Hotel - Richland reviews
50 Comstock St Richland, 99352 Washington
Nearby Points of Interest
Location Highlights
The preferred airport for Shilo Inn Suites Hotel - Richland is Pasco, WA (PSC-Tri-Cities) - 11.9 km / 7.4 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Richland, Washington, United States of America: One of the Tri-Cities, Richland is in the heart of Washington's wine-producing region, and numerous wineries can be found in the surrounding hills. Chamna Natural Preserve has miles of hiking, jogging, and biking trails set along Columbia River wetlands. The city is also a hub of scientific research, due to proximity to the former Hanford Nuclear site.
50 Comstock St Richland, 99352 Washington
