4/10 Poor
Magnolia
Travelled with family
24 Apr 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately this hotel is not a pleasant experience. I understand the history behind Rome maintaining its original structures but this hotel is just unbearable. Everything about it is just wrong, provides for a very pleasant experience. The lobby smells terrible to begin with so as soon as you enter that terrible smell hits you every time. The hallways are very dark and moldy. The beds are just incredibly uncomfortable, the mattress is so hard you can’t sleep. The bathrooms are all outdated, it’s kind of disgusting to even shower. The sinks are broken and you can see the plumbing all messed up and rotten. The housekeeping is terrible, bathroom is gross, I mean I just feel terrible about all I’m saying but it’s the unfortunate true.
I will give this hotel two positive things, the location is excellent, unbeatable really. You can walk to many landmarks from the hotel. The second is, the front desk at midnight-Guido. He was wonderful, went above and beyond to give us tips on places to go and waited for us every night to make sure we made it back safe and sound. The other night attendants couldn’t even manage to give us a wake up call.
If you want a mediocre hotel that will ruin your vacation in Rome, then stay here. Other wise, do yourself a favor and chose another hotel.
Magnolia
Stayed 8 nights in Apr 2024