Front of property – evening/night

Reviews of Grand Hotel Trento

4 out of 5
Grand Hotel Trento
Piazza Dante, 20, Trento, TN

Reviews

9.4

Exceptional

Rating 10 - Excellent. 696 out of 1000 reviews" "
Rating 8 - Good. 275 out of 1000 reviews" "
Rating 6 - Okay. 20 out of 1000 reviews" "
Rating 4 - Poor. 4 out of 1000 reviews" "
Rating 2 - Terrible. 5 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in the heart of the beautiful city of Trento. What a gem Trento is. We walked everywhere and toured the castle. The views from the top of the castle were fantastic. Everything was very close to the hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

Matthew, EAST BRUNSWICK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If I ever write a guide for disabled travelers, Trento, along with this hotel, will be #1. Beautiful Trento has a fairly large and pedestrian friendly historic center, within minutes walk from the hotel.
Stayed 9 nights in Oct 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Perfection for a visit to Trento
Stayed 2 nights in Sep 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very conveniently located near the transit station and most of the attractions of Trento historical center. Underground parking is tight for larger vehicles, but that's expected in Italy.
Stayed 1 night in Aug 2023

10/10 Excellent

Andrew

Stayed 1 night in Aug 2023

10/10 Excellent

abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

TD

Liked: Cleanliness, property conditions & facilities, room comfort
Classy hotel, well located
Classy hotel, well located. Couldnt fault it. Good breakfast. Parking.
Stayed 1 night in Aug 2023

10/10 Excellent

Alessandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel, amazing service. Small rooms.
The hotel is really beautiful and impeccable. Located across the train station, it’s right next to the center of town. The views are amazing, the service superb and the breakfast a royal bacchanalia. The only unfortunate factor that dampened my stay was that the room was relatively small and the bathroom very poorly designed. The toilet should have been further away from the door so that there would be no need for a door stop. It was very tight in there and uncomfortable. Lastly, the bar service was scant. I know that there were not a lot of people staying at the hotel, but the staff was not interested in engaging with the guests and the TV was shut down without any warning call despite the fact that I was watching sports to indicare the bar was closing despite no one being at the counter.
Stayed 2 nights in Aug 2023

10/10 Excellent

David, Saratoga

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel in beautiful Trento.
Stayed 1 night in Aug 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old-style hotel with great location, comfortable rooms and an excellent breakfast. It was our second stay here and we would happily stay again. Recommended.
Stayed 3 nights in Jun 2023

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Tamsin marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Gregory

Liked: Staff & service, property conditions & facilities
No thank you
Stayed 1 night in Jun 2023

8/10 Good

Britt

Stayed 1 night in Jun 2023

10/10 Excellent

Lyubov

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when exploring Trento.
Stayed 1 night in May 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
What a cute hotel! Amazing breakfast and a very upscale feel to the whole place.
Stayed 1 night in Mar 2023

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very commodious.
Stayed 1 night in Mar 2023

10/10 Excellent

GEORGIOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great city center hotel
Stayed 3 nights in Feb 2023

10/10 Excellent

Ivica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the center of Trento. Nice breakfast. Easy walk to many shops and restaurants.
Stayed 3 nights in Feb 2023

10/10 Excellent

Radoslav

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. World class
Stayed 5 nights in Feb 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trento hotel, close-in and comfortable.
A very nice older hotel just steps away from Trento Centrale. Comfortable and clean room with great amenities. The breakfast is delicious and has many choices.
Stayed 1 night in Feb 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, room comfort
Bed was very comfortable. Quiet room. TV had issues and it wasn’t worth calling the desk. Could use more outlets. Would stay here again.
Stayed 1 night in Jan 2023

8/10 Good

Rivka

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2022

6/10 Okay

Sang Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!
Stayed 1 night in Oct 2022

10/10 Excellent

Ana, Any city

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel within walking distance to the city center. Very nice staff. Confortable and spacious room. Very nice amenities. Totally recommended.
Stayed 1 night in Oct 2022

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, well run operation, hotel restaurant is a great option for cocktail or dinner after a long day exploring cinque terre. They do offer onsite parking however don't miss the entrance or you have to drive a loop back to the hotel. It does give you a chance to admire the view however! I wish they would valet park the car, it is horribly tight to get in and out.
Stayed 2 nights in Sep 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Dated but Convenient
Pros: * Excellent location to access Train station & Centro Storico; About 20 mins on foot to MUSE * Free breakfast had several locally made items as part of the large spread * Bed wasn’t the kind with two small beds pushed together * Air conditioner went down to 18C * Bathroom has a large tub * Lots of mirrors all over the room and bathroom and good light to help you get ready Cons: * Concierge staff did not share info on Trentino Card which is free for guests and gives you free access to local transportation including buses, local trains, and cable cars as well as free or discounted admission at most local museums. They did not even ask if I wanted a map or if I wanted suggestions despite asking if it was my first time staying there - so be sure to ask about this upon check in so you don’t miss out! * The decor is supposed to be from the era of Grand Hotels, but the features for where to turn lights off and a/c on are very confusing (they’re on the nightstands and aren’t user-friendly) * There were no outlets next to either side of the bed and only 2 in the bedroom besides one in the bathroom * Closet space is not tall enough to hang dresses (only tops or folded trousers) * Mattress is hard and pillows are thin and hard * Shower doesn’t have a door or curtain so water can splash out while showering * Water pressure in shower is not that strong
Stayed 4 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Dennis

Stayed 1 night in Jul 2022

10/10 Excellent

karen

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome!
Stayed 4 nights in Jul 2022

6/10 Okay

Anthony

Disliked: Property conditions & facilities
Noisy
This hotel is noisy. Any discussion in the hallway is heard through the the floor. People coming back to their rooms talking are annoying.
Stayed 3 nights in May 2022

10/10 Excellent

Laima

Stayed 1 night in Apr 2022

2/10 Terrible

Ahmed

Stayed 1 night in Apr 2022

10/10 Excellent

Luis Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2022

10/10 Excellent

Valentina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, traditional, pleasant.
Very much enjoyed the stay, quick trip. But, very pleasant. Clean, very traditional hotel. Staff was helpful, nice, simple breakfast. Will definitely return.
Stayed 1 night in Dec 2021

8/10 Good

Nancy S.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
Stayed 2 nights in Nov 2021

10/10 Excellent

HOWARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
The best of everything-location, clean, friendly reasonable prices
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Excellent restaurant the whole service is lovely
Stayed 4 nights in Apr 2021
Response from Grand Hotel Trento on 7 May 2021
Dear Guest, thank you so much for your feedback. It was a real pleasure to host you in our house. We wish you all the best and hope to see you again in the future.

10/10 Excellent

Nick, Canterbury, UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a perfect location just 5 minutes walk through the park from the train station. Only 10 minutes to main square with many restaurants Room was clean, spacious and very peaceful. I liked the marble bathroom and large bath. Good buffet breakfast and Covid safe with plastic gloves and sanitiser provided. All staff were warm and welcoming
Stayed 2 nights in Sep 2020

10/10 Excellent

DD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gea option for Trento
The Grand Hotel is a great option for Trento. Central location with a parking garage in the basement (€11 a night). Breakfast was good with plenty of options. Covid precautions were adhered to at breakfast.
Stayed 1 night in Jul 2020

10/10 Excellent

Steve, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Grand hotel - beautiful bar and foyer area in particular. Great central location
Stayed 1 night in Mar 2020

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Classic Hotel
A beautiful classic hotel. Only issue was that twin beds were not.. but this was swiftly rectified & that sauna was shut on a Sunday. Fantastic breakfast, can make your own waffles & a yoghurt station. Cannot fault this hotel for old world charm & excellent service.
Stayed 1 night in Feb 2020

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel that meets needs
Good hotel, fine service. Breakfast offering could be better Wonderful sofa bunk bed in the room for the kids.
Stayed 2 nights in Feb 2020

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect mountain retreat
Parking was very secure and the room had SKY sports channels. You could spend the day in your room but the rest of the hotel and spa made us feel like royalty.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located to ski resorts. The staff were friendly and helpful. The restaurant was very good and the staff very helpful in assisting me with my meal choices. The fitness room was clean and nice to have available for use.
Stayed 7 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020