Breakfast, lunch, dinner served; Regional cuisine

Reviews of The Lakeview Hotel, Shanty Creek Resort

3.5 out of 5
The Lakeview Hotel, Shanty Creek Resort
5780 Shanty Creek Road, Bellaire, MI

Reviews

8.0

Very good

Rating 10 - Excellent. 256 out of 701 reviews" "
Rating 8 - Good. 245 out of 701 reviews" "
Rating 6 - Okay. 114 out of 701 reviews" "
Rating 4 - Poor. 47 out of 701 reviews" "
Rating 2 - Terrible. 39 out of 701 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Travelled with family
Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Marshall

Travelled with family
Liked: Staff & service, property conditions & facilities
Beautiful views very welcoming staff.
Stayed 2 nights in Nov 2023

6/10 Okay

Carol

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was OK, but the toilet stopped working in the middle of night, which got rather nasty before we could alert housekeeping about it in the morning. It should have worked from the outset, as we did nothing to cause the problem. The bar closed at 9:00pm - too early for us, having returned to the hotel from dinner. The restaurant wasn't open for breakfast - only the coffee bar was, which was disappointing, as we had a drive ahead of us.
Stayed 1 night in Nov 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice great views. Quiet though the pool was closed and dining and breakfast was very limited
Stayed 1 night in Nov 2023

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, beautiful grounds!
Stayed 2 nights in Oct 2023

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aged
Seems clean but very aged
Stayed 1 night in Oct 2023

10/10 Excellent

Nanci

Travelled with partner
Liked: Property conditions & facilities
They recently updated their lobby area & it looks very nice & the rooms are clean, bedding clean & comfortable. There is a smell when you walk in the lobby of it being old & musty & the hallways are dingy & tired but it is the only hotel in the area so there’s not much of a choice. Staff is excellent & super friendly so that is a huge plus & outweighs the negatives!
Stayed 1 night in Sep 2023

6/10 Okay

James

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The entire property is very dated. The rooms are very dated, think 1985 ish! Played golf and the course is in bad shape. Fairways were terrible. They are extremely short-staffed which caused delays in service, and food prep. I'm guessing this is why the staff is cranky.
Stayed 2 nights in Sep 2023

10/10 Excellent

Dorothy, Tampa

Stayed 2 nights in Aug 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had an amazing time at the resort. Staff was friendly and helpful, the room was clean, and the view was amazing. Can’t wait to return next summer!
Stayed 2 nights in Aug 2023

6/10 Okay

Kelley

Travelled with family
Liked: Staff & service
The property was definitely outdated. The room and bathroom felt like it was in the 1990s with a tv and phone in the bathroom. Bed was clean and comfortable. Pool was green the day we got there. Buffett food was okay but not terrible.
Stayed 1 night in Aug 2023

10/10 Excellent

Chandler

Stayed 2 nights in Aug 2023

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Elizabeth

There were drugs in a drawer in our room that our toddler found. Thankfully he handed us the bags with the pipe, drugs and edible butnit could have ended very badly
Stayed 2 nights in Aug 2023

6/10 Okay

Sara

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Funny review to make, but the doors on the property are all weird. Our room door requires that you lean really hard on it to lock or unlock it. Balcony door handle totally broke off. Stairs doors were sticky… Overall room was very comfy. Bushes below our balcony were full of trash- kind of gross. Over all, I’d stay again though. Grounds are pretty.
Stayed 4 nights in Aug 2023

10/10 Excellent

Kaito

Stayed 1 night in Aug 2023

6/10 Okay

Sheryl, Midland

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Old and rundown. Too many stairs.
Stayed 1 night in Aug 2023

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wall air conditioner was pushed partially out of the wall and didn’t work very good. Caulking missing in bathroom tub. Wallpaper peeling. There were beer bottle caps and dried food on the patio. The rooms definitely need to be updated. You could hear people walking around upstairs. I have spent a lot less for a much nicer room. Disappointed for the price
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with group
Will be back
Weather was amazing. Service was great. Room was clean. View was spectacular.
Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Stayed 1 night in Jul 2023

6/10 Okay

Mary

Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2023

8/10 Good

Jacquelle, Toledo

Stayed 3 nights in Jul 2023

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities
Dingy, needs updating, and rude personnel- especially in fitness area
Stayed 1 night in Jul 2023

10/10 Excellent

Maria

Stayed 1 night in Jul 2023

6/10 Okay

Feng

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the room inside is very old and unreasonable, outside is good
Stayed 3 nights in Jul 2023

8/10 Good

Kristen

Stayed 3 nights in Jul 2023

10/10 Excellent

Jeremiah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and accommodating
Stayed 2 nights in Jul 2023

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful lodge with much to do and enjoy.
Stayed 1 night in May 2023
Response from Cindy Bigsby on 3 May 2023
Hi Robin!I am happy to hear you enjoyed your recent stay with us. Thank you for submitting a review with a high rating. We look forward to hosting you again in the future.Sincerely,Cindy BIgsby Reservations Manager Shanty Creek Resort

6/10 Okay

Amy

Stayed 1 night in Apr 2023

4/10 Poor

Bobby

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Snow removal and access to local amenities was horrible. WE WONT BE BACK. Your staff was rude.
Response from Cindy Bigsby on 27 Dec 2022
Good Morning Bobby!I am sorry to hear you were not happy with your stay. Snow removal can be a challange when snow fall totals are 2 feet plus in a 48 hour period. Blizzard conditions compound this and it can be a real challange. Even so I apologize if you felt our staff was rude and I would welcome any additional feedback with specifics that you care to provide. I look forward to hearing from you.Thank you,Cindy BigsbyReservations ManagerShanty Creek Resort

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday
Wonderful location. Comfortable room with a beautiful view. I would have liked having a few extra breakfast choices.
Stayed 3 nights in Nov 2022
Response from Cindy Bigsby on 28 Nov 2022
Hi Jonathan, Thank you for your kind words regarding your stay and I am happy you enjoyed your family holiday. I will pass on your feedback regarding our food and beverage options. Please come see us again soon!Thank you,Cindy BigsbyReservations ManagerShanty Creek Resort

8/10 Good

Karen, Fremont

Travelled with partner
Liked: Cleanliness, staff & service
We were only there for one night. We were in the area for a wine tasting & quick getaway. We didn’t use the facilities offered. We ate off property because the restaurant reviews weren’t great. The room had a beautiful view, was very large and comfortable. The decor was very outdated, the bathroom needed an overhaul, kitchen was from the 70s but it was spotless. I’d recommend this property but just know it’s older.
Stayed 1 night in Nov 2022

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service
Good price in the fall. Very nice property and area.
Response from Cindy Bigsby on 9 Nov 2022
Hello Mark!Thank you for your kind remarks and happy to hear you enjoyed your stay. Please come visit again!Thank you,Cindy

10/10 Excellent

Michael

Stayed 1 night in Oct 2022
Response from Cindy Bigsby on 21 Nov 2022
Thank you Michael for the nice rating. I am happy to hear you enjoyed your stay.Thank you,Cindy Bigsby Reservations ManagerShanty Creek Resort

8/10 Good

Kenneth

Stayed 1 night in Oct 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Cindy Bigsby on 21 Nov 2022
Thank you Kevin for giving us a nicee rating. I am happy to hear that you enjoyed your stay. Please come see us again.Thank you,Cindy BigsbyReservations ManagerShanty Creek Resort

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed get away
Nice room. Clean bathroom. Onsite dinning and bar. Indoor and outdoor pools used the outdoor, very nice. Most likely will visit this resort again.
Stayed 2 nights in Sep 2022
Response from Cindy Bigsby on 30 Sept 2022
Thank you for your positive review. We would be happy to have you as our guest again!

10/10 Excellent

Zivile

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice property, nice place! Just everything need an update
Stayed 1 night in Jul 2021
Response from Cindy Bigsby on 30 Sept 2022
Thank you for your review. We are just putting the finishing touches on a dining room remodel which is beautiful. Please come see us again to experience this update.

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful outdoors and lots of pool options. Very unique experience and lots of dining options. A little out dated but very clean.
Stayed 2 nights in Aug 2022
Response from Cindy Bigsby on 17 Aug 2022
Thank you Sarah for your kind remarks regarding our resort. Come back in the fall to see our newly remodeled restaurant.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service
Relaxing! Wonderful property ..rooms...food...golf
Stayed 1 night in Aug 2022
Response from Cindy Bigsby on 17 Aug 2022
Thank you Eric. We are happy you enjoyed your stay! Shanty Creek Team

4/10 Poor

Phillip

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The parking lot i front of our room was being redone… know one told us on Friday that this was going on at 7:39 am Saturday morning out side our window. But we book a lake view room room and where told again because it’s was a second party booking that we get parking lot so we paid extra to have a view of the garbage. $600 for a week is not worth this ask for a refund got $100 back 🙄
Stayed 2 nights in Jul 2022

8/10 Good

salwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place .
Stayed 2 nights in Jul 2022
Response from Cindy Bigsby on 17 Aug 2022
Thank you for your kind remarks. Shanty Creek Team

8/10 Good

Baligh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jul 2022
Response from Cindy Bigsby on 17 Aug 2022
Happy to hear that. Thank you!

2/10 Terrible

Jen

Travelled with family
Disliked: Cleanliness, amenities
This was hardly a "resort" style stay. First experience with one, and left a severely bad taste in my mouth! Never again!
Stayed 3 nights in Jul 2022

8/10 Good

steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in May 2022
Response from Cindy Bigsby on 16 Jun 2022
Thank you for your comments. Happy to hear you had a nice time.

2/10 Terrible

Steven

Stayed 1 night in Apr 2022
Response from Cindy Bigsby on 16 Jun 2022
I am sorry to see your raiting was low. Would you like to give me some specific information regarding what would have made your visit better? Thank you.

8/10 Good

Eric

Stayed 2 nights in Nov 2021

8/10 Good

Justin

Stayed 1 night in Nov 2021