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Reviews of Howard Johnson by Wyndham Traverse City

2 out of 5
Howard Johnson by Wyndham Traverse City
417 Munson Ave, Traverse City, MI

Reviews

8.4

Very good

Rating 10 - Excellent. 435 out of 1001 reviews" "
Rating 8 - Good. 366 out of 1001 reviews" "
Rating 6 - Okay. 130 out of 1001 reviews" "
Rating 4 - Poor. 40 out of 1001 reviews" "
Rating 2 - Terrible. 30 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable
Stayed 2 nights in Apr 2024
Response from Angee, Front Desk Manager on 15 Apr 2024
Timothy, thank you for staying with us. We look forward to serving you again.

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We cannot say enough good things about this property. Extremely clean room, comfortable bed, very quiet. We were very impressed with Adam at the front desk who was very friendly, personable, knowledgeable...he did everything above and beyond to ensure our stay was great. Highly recommend this property!
Stayed 1 night in Mar 2024
Response from Angee, Front Desk Manager. on 5 Apr 2024
Thank you for staying with us Christopher. We are pleased you enjoyed your stay. I agree Adam is great at his job. We look forward to serving you again.

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Other than very sparse continental breakfast we really liked the place. For the affordability alone would stay here again.
Stayed 1 night in Mar 2024
Response from Angee, Front Desk Manager. on 29 Mar 2024
Thank you for staying with us. We more of a breakfast selection during the busier season. We look forward to serving you again.

6/10 Okay

Rob

Liked: Staff & service, property conditions & facilities
overall clean looking and quiet. but there was a pretty bad ant problem
Stayed 1 night in Mar 2024
Response from Angee, Front Desk Manager on 24 Mar 2024
Thanks for staying with us. We apologize for the insect problem, we do exterminate. With a warmer than usual winter, they are hard to get rid of. We are on top of it. We look forward to serving you again.

8/10 Good

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff, nice clean room.
Stayed 1 night in Feb 2024
Response from Angee, Front Desk Manager on 24 Mar 2024
Thank you for staying with us, we look forward to serving you again.

8/10 Good

Joann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s getting run down. It’s was good place other then that.
Stayed 1 night in Mar 2024
Response from Angee, Front Desk Manager on 24 Mar 2024
Thank you for staying with us. We look forward to serving you again.

6/10 Okay

Joseph

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Angee on 11 Mar 2024
Joseph, Thank you for choosing us. We look forward to serving you again.

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to all that TC has to offer
Stayed 1 night in Mar 2024
Response from Angee on 11 Mar 2024
Ruth, thank you for staying with us. We look forward to serving you again.

6/10 Okay

Amanda

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from AC on 11 Mar 2024
Thank you for staying with us. We look forward to serving you again.

8/10 Good

brandy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adam at check in was wonderful! Friendly and knowledgeable!!
Stayed 1 night in Feb 2024
Response from Angee on 11 Mar 2024
Thank you for staying with us Brandy. I agree, Adam is very Knowledgeable. We look forward to serving you again in the future.

2/10 Terrible

Ann, Warren

It’s a non smoking property, and the room reeked of cigarettes. That was really unfortunate. Nothing that the hotel could have done for this, but just the fact people are outside the door due to my room being right by the stairwell talking loud and slamming their feet into the stairs all hours constantly waking me up. Was really unfortunate.
Stayed 2 nights in Feb 2024
Response from Angee on 11 Mar 2024
Ann, thank you for staying with us. I apologize for the ill smell of cigarettes in your room and you were awoken by the loud noises. We hope to serve you better in the future, if given the opportunity.

10/10 Excellent

Porter

Like a trip back in time. But this motel is in top notch condition. The staff are exceptionally friendly and helpful. Highly recommended.
Stayed 2 nights in Feb 2024
Response from Angee on 11 Mar 2024
Thank you for staying with us Porter. We are pleased that your stay was comfortable. We look forward to serving you again.

4/10 Poor

Lon

At and t doesn’t work here. There was an ice cream pint in the fridge
Stayed 1 night in Jan 2024
Response from Angee on 11 Mar 2024
Thank you for staying with us. There is nothing we can do about the phone service here. We apologize for the ice cream being left in the freezer. We hope to serve you better in the future.

6/10 Okay

al

Disliked: Property conditions & facilities
X
Stayed 1 night in Sep 2023
Response from Merila on 16 Jan 2024
Thank you for choosing to stay with us and taking time from your trip to let us know how we are doing. We appreciate you and hope to see you again in your traveling future!

10/10 Excellent

Suzanne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were some of the best we've ever encountered!
Stayed 3 nights in Dec 2023
Response from Merila on 16 Jan 2024
Thank you for choosing to stay with us and taking time from your trip to let us know how we are doing. We appreciate you and hope to see you again in your traveling future!

10/10 Excellent

Amanda

Stayed 2 nights in Dec 2023
Response from Merila on 16 Jan 2024
Thank you for choosing to stay with us and taking time from your trip to let us know how we are doing. We appreciate you and hope to see you again in your traveling future!

10/10 Excellent

Haniziel, Fort Myers

Stayed 2 nights in Dec 2023
Response from Merila on 22 Jan 2024
Thank you for taking the time to let us know how we are doing. We appreciate you and hope to see you again soon!

8/10 Good

Steve

Liked: Cleanliness, staff & service
Very friendly staff! Anticipated more breakfast items.
Stayed 1 night in Dec 2023
Response from Merila on 16 Jan 2024
Thank you for choosing to stay with us and taking time from your trip to let us know how we are doing. We appreciate you and hope to see you again in your traveling future!

4/10 Poor

Rodrigo

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Looks and feels old inside the rooms, smells funky. Needs renovations
Stayed 1 night in Dec 2023
Response from Merila on 16 Jan 2024
Thank you for choosing to stay with us and taking time from your trip to let us know how we are doing. We appreciate you and hope to see you again in your traveling future!

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place for the money, staff was extremely nice. Would definitely stay again in the future!
Stayed 1 night in Dec 2023
Response from Merila on 16 Jan 2024
Thank you for choosing to stay with us and taking time from your trip to let us know how we are doing. We appreciate you and hope to see you again in your traveling future!

10/10 Excellent

Teresa, Traverse City

Stayed 2 nights in Dec 2023
Response from Merila on 16 Jan 2024
Thank you for choosing to stay with us and taking time from your trip to let us know how we are doing. We appreciate you and hope to see you again in your traveling future!

10/10 Excellent

Tom

Travelled with family
Our room was very quiet. The jetted tub was the best feature. We spent the weekend hiking in 30 degree temperatures with snow. The nice warm bath was the best. The guy who was always at the front was polite and friendly.
Stayed 3 nights in Dec 2023
Response from Angee, Front Desk Manager on 18 Dec 2023
Tom, Thank you for your review. We are happy you enjoyed your stay with us. I agree, hiking in any weather is humbling. We look forward to serving you again.

4/10 Poor

Deborah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Annual stay ruined
Toilet was broke, ants in the room had to switch room. Ants there too
Stayed 2 nights in Dec 2023
Response from Angee, Front Desk Manager on 13 Dec 2023
Deborah, Thank you for your review. We apologize for your annual trip being "ruined", Maintenance addressed these issues with the room. We hope to serve you better in the future.

4/10 Poor

Carl

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The motel was clean and looked recently renovated but the mattress was terrible, all sunken in the middle. The faucets in the shower and lavatory were loose and needed tightening or repair. The staff was friendly. The breakfast was sparse with little protein or fruit.
Stayed 2 nights in Nov 2023
Response from Angee, Front Desk Manager on 20 Nov 2023
Thank you for your review Carl. We submitted a maintenance work order for the the loose hardware. Hope to serve you again soon.

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very good and affordable.
Stayed 2 nights in Oct 2023
Response from Angee, Front Desk Manager. on 17 Nov 2023
Thank you for your feedback. We're glad our prices worked for you. Hope to see you again.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Clean hotel in perfect location
Older hotel in great location. Check in was a breeze, rooms were very clean and the shower pressure was perfect. Bed was fine but the pillows weren't good, just too soft for our liking. That's truly our only negative about the hotel. If we're ever back in the area we'll definitely stay here again.
Stayed 3 nights in Nov 2023
Response from Angee, Front Desk Manager on 17 Nov 2023
Thank you for your feedback. We are happy you enjoyed your stay. We hope you lodge with us again.

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and helpful staff!
Stayed 2 nights in Nov 2023
Response from Angee, Front Desk Manager on 17 Nov 2023
Thank you for your amazing review. We hope to serve you again.

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay for a few nights. Clean, friendly staff and it's close to everything. Only thing I suggest is bring your own pillows, the pillows were very uncomfortable, and it was all they had, we asked if they had different.
Stayed 4 nights in Oct 2023
Response from Angee, Front Desk Manager on 17 Nov 2023
Dawn, Thank you for your feedback. We are sorry our pillows were uncomfortable. They will be replaced.

6/10 Okay

Casey and Sharon

Stayed 1 night in Oct 2023
Response from Angee, Front Desk Manager. on 17 Nov 2023
Thank you for your review, it helps us continue making upgrades in guest services.

6/10 Okay

Cheryl

Travelled with group
Liked: Staff & service, amenities
Room was very nice
Stayed 2 nights in Oct 2023
Response from Angee, Front Desk Manager on 17 Nov 2023
Thank you for your feedback. We would love to serve you again in the future.

10/10 Excellent

Joni

Stayed 1 night in Oct 2023
Response from Angee, Front Desk Manager. on 17 Nov 2023
We're happy you enjoyed your stay. Hope to see you again.

10/10 Excellent

David

Stayed 1 night in Oct 2023
Response from Adam on 29 Oct 2023
Thank you for choosing the Howard Johnson. We look forward to seeing you again.

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The room was updated, spacious and clean. The bath with shower was excellent and much better than most hotels. I had not heard of a Howard Johnson's in years but was pleasantly surprised with how nice it was. Breakfast was more than adequate. There were bags of items for those who didn't have time to sit and eat or who had to leave early.
Stayed 1 night in Oct 2023
Response from Adam on 29 Oct 2023
Thank you for choosing the Howard Johnson to accommodate you! we take pride in all of the services we provide. Please stay with us again and we appreciate your feedback.

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is dated, but suited our purposes.
Stayed 2 nights in Oct 2023
Response from Adam on 29 Oct 2023
We do apologize if our rooms didn't suit your needs but we hope that in the future you will stay with us again and we can better suit your needs. Thank you for staying with us and we hope to see you again.

8/10 Good

Mark-Julius

Stayed 2 nights in Oct 2023
Response from Angee, Front Desk Manager on 17 Nov 2023
Thank you for your feedback. We hope to serve you again.

10/10 Excellent

Alan

Travelled with family
Liked: Amenities
Clean and neat
Stayed 1 night in Oct 2023
Response from Adam on 29 Oct 2023
Thank you for choosing the Howard Johnson to host you. Our housekeeping staff takes pride in the duties they do.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Oct 2023
Response from Adam on 29 Oct 2023
We look forward to seeing you again.

8/10 Good

jeffrey

Travelled with family
Breakfast was pretty weak
Stayed 2 nights in Oct 2023
Response from Adam on 29 Oct 2023
We offer a light breakfast, just enough to get our guests going. If you desire something a little more heavy, our staff is very knowledgeable of the restaurants in town. We hope to servicing you again.

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room 121, handicap shower design resulted in the floor out next to the shower getting extremely wet even with shower curtain drawn. Floor in front of sink was covered with water and extremely slippery. Need better water retention in shower.
Stayed 1 night in Oct 2023
Response from Adam on 29 Oct 2023
Thank you for brining this to our attention. We try to make all of our guests' stay comfortable and your input will help us make you future stays more comfortable.

6/10 Okay

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Everything was fine except the bugs. Spiders in the bathroom and behind stuff hanging on the wall. Upon checkout told them they need to debug there rooms. No comment made.
Stayed 1 night in Sep 2023
Response from Adam on 29 Oct 2023
I do apologize that this may have made you uncomfortable but I appreciate you brining this to my attention. Our maintenance staff is very diligent and I can know inform them. I hope you will allow us to accommodate you again in the future.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean.
Stayed 2 nights in Sep 2023
Response from Adam on 29 Oct 2023
Thank you. Our housekeeping staff take pride in their work. We look forward to your future reservations.

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. However , did not think the breakfast was great. Need the waffle machine. That would help, and better donuts.
Stayed 1 night in Sep 2023
Response from Adam on 29 Oct 2023
I do apologize. We only offer a light breakfast, just enough to get our guests going for the day. Our staff would be more than willing to offer different options for a more hearty breakfast.

10/10 Excellent

maryann

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Adam on 29 Oct 2023
Thank you for choosing the Howard Johnson. We look forward to seeing you again.

4/10 Poor

Thomas, Essexville

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Adam on 29 Oct 2023
I'm sorry your stay was unsatisfactory. I hope you will stay with us again and we can improve your stay in the future.

8/10 Good

John

Stayed 1 night in Sep 2023
Response from Angee, Front Desk Manager on 17 Nov 2023
Thank you for your feedback, John. We hope to serve you again.

8/10 Good

Joshua

Stayed 3 nights in Sep 2023
Response from Adam on 29 Oct 2023
Thank you for choosing the Howard Johnson. We look forward to accommodating you in the future.

6/10 Okay

Paul

Liked: Cleanliness, room comfort
Odd that our room had no windows. Though comfortable it felt like we were in a basement! Hotel pleasant and only a short drive from the water and town.
Stayed 1 night in Sep 2023
Response from Adam on 29 Oct 2023
We apologize if the lack of windows might have been uncomfortable, but because of our location this is the reason for having no windows. We have apartments and other hotels nearby but we are very close to both east and west bay and also downtown. Please see us again.

2/10 Terrible

Esequiel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Angee, Front Desk Manager on 17 Nov 2023
Thank you for your review. We are sorry our hotel was less than satisfactory for you.

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Adam on 29 Oct 2023
Thank you for choosing the Howard Johnson. We look forward to seeing you again.

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Old 50’s style motel which has been very nicely updated.
Stayed 1 night in Sep 2023
Response from Adam on 29 Oct 2023
Thank you for choosing us. Our staff takes pride in our cleanliness and any modifications that need to be done.