Outdoor pool, free pool cabanas, pool umbrellas
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Reviews of The Chill Resort & Spa Koh Chang

5 out of 5
The Chill Resort & Spa Koh Chang
19/21 Moo 4 , Kai Bae Beach, Ko Chang, Trat

Reviews

9.6

Exceptional

Rating 10 - Excellent. 231 out of 292 reviews" "
Rating 8 - Good. 51 out of 292 reviews" "
Rating 6 - Okay. 8 out of 292 reviews" "
Rating 4 - Poor. 1 out of 292 reviews" "
Rating 2 - Terrible. 1 out of 292 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Koh Chang
Everything about this hotel was amazing
Stayed 9 nights in Dec 2023

10/10 Excellent

Christopher

Incredible place with amazing staff!
Stayed 3 nights in Dec 2023

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2023

10/10 Excellent

Paul, Nashua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and staff.
Stayed 3 nights in Oct 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay with wonderful staff.
Just returned from the most amazing stay here for the second time. The staff could not have been any nicer. Just the perfect location and such a relaxed atmosphere. The breakfast is amazing and you can have anytime during the day which was part of the reason we returned. We booked a villa this time which we probably wouldn't do again as the pool was not easy to get in and out of and the outside area was in the shade all day but we will definitely return.
Stayed 9 nights in Feb 2023

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved The Chill! Our room was the Ocean Suite. Absolutely perfect! It was the only room with direct ocean view so we’ll worth the price. Pool gorgeous. Food good. We loved walking out reception area and having many restaurants to chose from. Thai, Italian, Indian, and our favorite…the Barrio …Mexican!!
Stayed 10 nights in Jan 2023

10/10 Excellent

Michael Lewis, Lancaster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent and the property provides an amazing relaxing experience.

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place!
Perfect stay! This hotel is modern, yet has a personal touch. Its comparable to other best boutique hotels I stayed around the world. The only things I would consider is giving lighter duvet, and changing orange watermelon at breakfast. Three huge swimming pools. Close to restaurants and shops. Gorgeous sunset. Not suitable for beach walkers as the beach is tiny but access to sea is without problems. The service is very warm and friendly.
Stayed 6 nights in Dec 2022

10/10 Excellent

Carsten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an exemptional stay at Chill Resort & Spa and can only give it our highest recommendation! The place is beautiful and 5 star on all details, the staff are amazing and extremely kind and attentive, and the food is gourmet style. Also good business lounge for conducting work on site when needed. We will for sure come back!
Stayed 5 nights in Aug 2022

8/10 Good

Jens Peter

Travelled with group
Liked: Cleanliness, staff & service, room comfort
One of the best sea side resorts in Koh Chang. Nice breakfast and restaurant. Nice pool but small gym. Bicycles for free.
Stayed 3 nights in Jul 2022

10/10 Excellent

kristina

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing stay
This place is amazing . We stayed during the rainy season and it was still great. The breakfast is delightful and the staff is great. The room was spacious and clean to perfection. The pools are beautiful and really big. The beach is gorgeous too. The location is close to bars and restaurants if you don’t feel like eating at the hotel. Brand new bikes if you want to use them but rented a moped across the street for 150 bhat a day . We will be back at Xmas and will stay there again .
Stayed 4 nights in Jul 2022

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favourite place to stay on Koh Chang. Very relaxing, great breakfast and great staff. Perfect!
Stayed 2 nights in Apr 2022

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must visit
Fantastic relaxing stay. Although it is quite a lot of travelling to reach the hotel it is well worth it. We stayed in room 215 which in my opinion is the best in the hotel. The pool area is beautiful and there were always loungers/beds available. The food was delicious and the spa offered great treatments. 10/10 would recommend.
Stayed 6 nights in Dec 2021
Response from THE CHILL TEAM on 3 Feb 2022
Thank you for choosing The Chill Resort & Spa Koh Chang. We are very pleased to be of service to you again.☺

10/10 Excellent

James

Stayed 4 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish mid-size hotel with great staff, good food and excellent spa. We really enjoyed having a room that opened directly onto the pool. All-day a la carte breakfast is a great idea — flexible and much less wasted food than a buffet. The hotel is on Bang Kae beach, a small beach but beautiful setting (great sunsets) with lots of good restaurants in easy walking distance.
Stayed 7 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed with the overall ambience, decor, cleanliness, quality service, and amazing food. A must-stay in Koh Chang!
Stayed 2 nights in Jul 2020

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place.
Amazing in all ways. Beautiful relaxing place. Staff brilliant and did everything they could to help. Ooe to return again soon.
Stayed 1 night in Mar 2020

10/10 Excellent

Emil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to relax!
All the staff are amazing. They are super friendly and provide great service.
Stayed 7 nights in Mar 2020

8/10 Good

Klgp, Canada

Liked: Cleanliness
Staff at front of house could be more attentive and happy. Same as breakfast staff. Chiefs are great, food delicious. Pool staff great
Stayed 4 nights in Jan 2020

8/10 Good

Riccardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick at solving problems. Lovely resort
The night we arrived our room smelled very bad of damp and everything in the room was wet. The staff moved us to a new room for one night and managed to sort out the damp problem by installing a dehumidifier. After this our stay was perfect. Breakfast was the best on our trip. You can order you breakfast at any time during the day.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An outstanding hotel. Stayed 6 nights in July. Beautiful position on a small private beach to watch the sunsets. Shops and restaurants are just outside. Excellent food. The all day breakfast is a lovely treat each day. Enjoyed the complimentary kayak and went out to the small islands - 25 minute paddle away. Mr Vee the manager is a delight. Highly recommended.
Stayed 7 nights in Jul 2019

10/10 Excellent

John, Florida

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location is convenient and the room with the pool access is very nice
Stayed 3 nights in Jun 2019

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful well kept resort
I was very impressed with this small hotel in Koh Chang. Very nice clean room, breakfast amazing with great views towards the sea and beach. What I really liked was you could have breakfast anytime of the day. Staff very attentive and friendly. Grounds very well kept and very nice greenery around the grounds complimented by nice pools etc Only comment beach is not best for swimming as it’s rocky and reef. Nice for looking out to sea and relaxing. Overall very nice hotel resort
Stayed 3 nights in May 2019

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Beautiful and clean. Very nice staff and very good food
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pools are fantastic but location on the beach is not as nice. Rocky beach with sea urchin in water
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No. 1 choice out of island getaways in Thailand
It's my ranking no. 1 hotel out of the whole island getaway trips in Thailand so far. Love the infinity pool, steps to the beach, the TV is clear, the wifi is fast, the room is bright, the food is really tasty (gotta try the chill beef burger). The down side is the beach is more of rocky type and be careful when u swim out without a wading shoes as my husband got stung by the sea urchin.
Stayed 1 night in Feb 2019

10/10 Excellent

anonymous, somewhere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is no need to write anything. There is no need to write anything. There is no need to write anything. There is no need to write anything.
Stayed 5 nights in Oct 2018

10/10 Excellent

jeanyoung

perfect place to relaxing
Amazing place to rest, delicious food and kind staffs
Stayed 2 nights in Sep 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensational
The Chill Resort is sensational. The room was spacious and the bed really comfortable, air con is great. Spacious balcony with day bed to relax on. Breakfast was amazing as was the waiter service and you are able to order whatever you liked from the menu, coffee was very good. The pool and restaurant setting is brilliant.
Stayed 4 nights in Jun 2018

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, room comfort
Everything throughout my stay was exceptional. I loved the hotel’s design and facilities. Nevertheless, I was really disappointed when I entered the spa and there was no staff, after receiving no answer for ten minutes I left. Later, when I called it didn’t seem any interest in the person who answered the phone in me buying a package as she didn’t give me any options regarding the schedule. Lastly,when I wanted to pay for some charges at checkout, the staff told me that the cc machine was not working which in my opinion was unacceptable in a hotel of this category.
Stayed 3 nights in Jun 2018

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favourite hotel of all time and favourite spot in
We stay in private villa which had our own small and also had stepped right into main pool. Amazing hotel, great staff with a spectacular pool that runs full length of hotel. Situated in Kai Bay beach which in my opinion is the best spot on the island to stay.
Stayed 7 nights in May 2018

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
One word: Awsome

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The highlight of our trip
Wow. The Chill is a gem on Koh Chang. A smaller hotel (under 100 rooms) with a lot of style and and comfort. Great pool, great beach. Helpful, attentive staff that clearly enjoy working there. Got one of the best therapeutic massages of my life in their spa. Delicious breakfasts and dinners. They have evening events on their beach Wednesdays and Saturdays. Highly recommeded.
Stayed 4 nights in Mar 2018

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel lovely place to stay
Stayed 10 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and great place for a relaxing holiday. I would recommend it to anyone wanting to make the trek to Koh Chang.

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfull hotel at small private beach
We had a Sky Jacuzzi suite with a big balcony, couldn’t see the sea because the view was blocked by a tree, think only the 3 rooms closes the beach has sea view. The room was very spacious and clean, very silent air con and good Wi-Fi. The breakfast was wonderful and it was possible to eat it whenever you liked, nice when you are on holiday. Never understood why hotels served breakfast from 6 to 10 am, as most people like to sleep late. Staff was very kind and helpful, we rented motorbike though reception, and they also offered us shuttle bus to the ferry.
Stayed 6 nights in Nov 2017

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Everything was amazing at the chill. Staff was great, hotel standard was very Good and it was not a busy feeling, very relaxed.
Stayed 4 nights in Dec 2017

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
First Trip to Koh Chang
The resort is just ok in my view............nothing great but ok. In Koh Chang the competition is massive so to be considered good there you really have to be great.
Stayed 4 nights in Oct 2017

10/10 Excellent

Love The Chill, S.F.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Beach Hotel in Koh Chang!!!
Amazing and gracious staff makes vacation very Chill the entire time. The view is spectacular! Infinity pool and amazing breakfast menu! Unforgettable vacation! Thank you to all the wonderful staff, Boy, Maria, Na, and Ann--and everyone there is just so wonderful!
Stayed 7 nights in Sep 2017

10/10 Excellent

sunshine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best Beach hotel ever!!!
The best beach hotel! Amazing staff!Best breakfast ever! The best hotel on the island!
Stayed 7 nights in Sep 2017

10/10 Excellent

Paul, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice luxury hotel right on the beach.
Nice clean luxury motel style with outdoor corridors. Rooms overlook the 3 pools. I swam in the Ocean and in the pools. Low tide is a bit rocky. Lovely sunsets and ocean island views from the bar/restaurant. Staff was wonderful especially Ann in the restaurant.Food was all fresh and good. The area is mixed with all the usual Thai street businesses and luxury resorts. If you do one activity make it snorkeling! Trekking was nice but very humid and hot in the jungle. Many beautiful waterfalls to visit an d swim below.
Stayed 4 nights in Sep 2017

10/10 Excellent

john and wendy, Perth Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Koh Chang
I feel we were lucky to select such a great hotel in the best location, especially after travelling around the island and seeing so many run down resorts. The Chill is a lovely setting with its own beach and so many varied cafes and bars to choose from. Rooms are very spacious, staff all fantastic and would definitely go back. Great breakfast by the way. My small gripe is the cost of alcohol at the beach bar, 170 baht for a small Chang ( $7 AUD) so we drank out. Thanks to all staff who made our stay a great one for us, cheers.
Stayed 4 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chill
My friend and I had a wonderful time here despite monsoon conditions the entire week. The property is well-appointed and well-designed. We loved our poolside room and sweet touches like a fruit basket on arrival, nightly turn down, and the amazing all day breakfast. I would love return during sunnier times.
Stayed 6 nights in Jul 2017

8/10 Good

kate, Los Angeles, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and quiet during the low season.
It was a beautiful location and was very quiet and relaxing.
Stayed 4 nights in Jul 2017

10/10 Excellent

Joy, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chill out at the Chill Resort
We stayed in a Pool Villa - the middle one of the three. It was perfect, and we thought it was very good value. The staff at the Chill Resort are some of the best in Thailand. They are friendly, helpful and very keen to make your stay the best that it can be. The hotel room and grounds are clean and tidy. The restaurant is very good and the a la carte (all day) breakfast is a great experience. And the coffee is GOOD. We would thoroughly recommend this hotel to visitors to Koh Chang.
Stayed 8 nights in Jun 2017