Spa

Reviews of APA Hotel Toyama - Ekimae

3 out of 5
APA Hotel Toyama - Ekimae
88-2 Meirin-cho, Toyama, Toyama-ken

Reviews

7.2

Good

Rating 10 - Excellent. 141 out of 788 reviews" "
Rating 8 - Good. 276 out of 788 reviews" "
Rating 6 - Okay. 242 out of 788 reviews" "
Rating 4 - Poor. 96 out of 788 reviews" "
Rating 2 - Terrible. 33 out of 788 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rosanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for this beautiful property conveniently close to the train station on our brief stay in Toyama.
Stayed 1 night in Apr 2024
Response from FRONT KURIYAMA on 23 Apr 2024
Dear RosannaThank you very much for staying at APA Hotel Toyama Ekimae.We are very honored that you chose us from among the many hotels available.We hope you were satisfied with your stay.We are very happy to be able to brighten your Toyama trip.Please come and visit us again when you visit us again.Thank you very much for taking time out of your busy schedule to provide us with your valuable feedback.We look forward to seeing you again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not applicable
Stayed 1 night in Dec 2023
Response from フロント 谷 on 23 Dec 2023
この度はアパホテル〈富山駅前〉にご宿泊をいただきまして誠に有難うございました。ご満足頂けたこと、スタッフ一同嬉しく思います。機会ございましたらまたのご利用お待ちしております。

6/10 Okay

Darren

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Positives - The rooms are comfortable, the front desk staff are friendly and efficient. The public bath on the second floor is small but very relaxing. Negatives - The right-wing political pamphlets left in every room by the owner are unpleasant. There was a musty sewage smell in the bathroom, and a lot of dust in the corners of the room.
Stayed 2 nights in Sep 2023
Response from フロント 内村 on 21 Sept 2023
この度はアパホテル〈富山駅前〉にご宿泊頂きまして、誠にありがとうございます。しかしながら、客室の清掃不備でご不快な思いをお掛けしてしまい申し訳ございません。清掃スタッフと今一度、清掃方法の再確認を行い再発防止に努めて参ります。機会がございましたらまたのご利用をお待ちしております。

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Very clean. 5 minute walk from Toyama station and about 10 minutes from a beautiful park with a river, castle and hundreds of sakura trees. Great places to eat are all around too.
Stayed 3 nights in Mar 2023
Response from Front Honda on 19 Jun 2023
To customers,Thank you for your good review of the hotel. We are very grateful that you enjoyed your stay at our hotel. We hope to see you again.

10/10 Excellent

Khondoker Razib

Stayed 2 nights in May 2023
Response from フロント 本多 on 19 Jun 2023
お客様へ、ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。

10/10 Excellent

Hyland

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from フロント 萩島 on 21 May 2023
この度は、アパホテル〈富山駅前〉にご宿泊いただき、誠にありがとうございます。ご滞在中はご満足頂けたご様子であり、大変嬉しく存じます。機会がございましたら、またのご利用お待ちしております。

8/10 Good

Abhijit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
We stayed for 5 nights. The room is not so big but it was worthy for money. The room was very clean.
Stayed 5 nights in Sep 2022
Response from Front desk Fujii on 2 Oct 2022
Thank you for using APA Hotel Toyama Ekimae.We are very happy to hear that you were satisfied during your stay.All of our staff are always focusing on cleaning, customer service, and facilities in the hotel so that our guests can spend their time comfortably. Therefore, we are very happy to hear the kind words from our customers. We will continue to strive to create a better hotel with the words we received from our customers in mind.Thank you again for your kind words. We would appreciate it if you could use our hotel when you come to Toyama next time. We are looking forward to seeing you again.

8/10 Good

Wan Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience for an one night stay before I headed out to the mountains the next day.
Stayed 1 night in Aug 2022
Response from Front desk / Kawai on 13 Sept 2022
Thank you for staying at APA Hotel Toyama Ekimae. We are glad that you had a comfortable stay with us. We are looking forward to seeing you again.

6/10 Okay

Roberto

Stayed 1 night in May 2022

2/10 Terrible

Nguyen Tuan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from フロント 川井 on 4 Dec 2021
この度はアパホテル〈富山駅前〉にご宿泊頂き、誠にありがとうございます。折角当館にご宿泊頂いたにも関わらず、ご期待に沿えず申し訳ございません。お客様に快適にお過ごし頂けるよう、スタッフ一同邁進して参ります。お忙しい中ご投稿頂き、ありがとうございました。

10/10 Excellent

Steven

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Staff was very Friendly
Stayed 1 night in Oct 2021
Response from Front desk / Kawai on 9 Oct 2021
Thank you for staying at APA Hotel . The words of praise from our customers encourage the our staff. We look forward to seeing you again. Thank you very much.

10/10 Excellent

Nguyen Tuan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Michael

Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2020

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Sufficient for a cheaper hotel to lay your head down in. There's no A/C control though, so the air might come out hot or cold, seemingly randomly.
Stayed 1 night in Nov 2019

4/10 Poor

Judy

Travelled with group
Liked: Cleanliness, room comfort
the name "Ekimae" (in front of station) but
Quite a distance from the station. Unable to find the hotel, had to take a taxi.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room terrible condition
Room & furnishings Old & tired, way way overpriced, smell of cigarette smoke when it is a non-smoking building.
Stayed 2 nights in Oct 2019

6/10 Okay

Mark

Liked: Cleanliness
Hotel reveiw
Was ok. Older hotel.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Vijesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will recommend
Very clean, medium sized room. Fast internet. High-pressure hot shower. Comfy beds. The small onsen on the second floor was a surprise! 10 mins walk to the station. Toyama was just a stopover point for us, so we didn't spend much time. There are restaurants nearby. Paid parking.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Malaysian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location, near to Toyama Station Wifi in room is slow
Stayed 1 night in May 2019

8/10 Good

Gian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Small room
Smallest APA hotel among all I've been stayed before.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
everythings are satisfied. but back side of curtain is very dirty.
Stayed 1 night in Mar 2019

4/10 Poor

Othmar

Liked: Cleanliness
What a bummer, first time bad experience at APA
Paid for parking only to be told that there was no space available upon return at night. Had to park at a completely different (far away) "public" parking lot (and all of this in the rain).
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jan 2019

8/10 Good

Dan Keven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Philip

Disliked: Property conditions & facilities
The walking distance from Toyoma station is not as advertised, the hotel is on the other side of the station and is actually quite a long walk away (~10mins). Also, the hotel is very old and rundown. The shower is constantly clogged. By far the worst APA hotel I have stayed
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

6/10 Okay

Tang

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

2/10 Terrible

Yuk Keung

Disliked: Staff & service, property conditions & facilities
Not recommended.
Very bad experience. Sleep in a room with long night humming noise plus occasional train blow nearby.
Stayed 1 night in Nov 2017

4/10 Poor

Marie Gabrielle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will not come back !
Located on the WRONG side of EKI (train station), everything was average or lower than expected. Small room, uncomfortable bed, receptionist don´t speak a word of English, one even managed to send me by taxi to the Wong museum:(:(: plus they do not have bike to lend or rent, no snacks on the vending machine, etc..
Stayed 1 night in Jul 2017

6/10 Okay

Teerawat

Liked: Property conditions & facilities, room comfort
Far from train station but overall is fine
Far from train station. Room is small but clean.

4/10 Poor

Gil, Guam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
EXTREMELY DISAPPOINTED
Check in was smooth. Room rate was ridiculously high because of Japan Golden Week. I had no choice to stay there because most hotels in Toyama was sold out. Room was extremely small. Air Conditioner was poor. Bathroom sink was clogged every single day I was there and I housekeeping didn't report it or follow up on the condition. I'm sure it's still clogged right now. Hotel is right next to the JR railways and we could hear every train that passed by. I will never again stay at this hotel nor ever recommend it to anyone. I was extremely disappointed.

4/10 Poor

Gill

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location is about it.....
The hotel was only ten minutes walk from the station. The staff were pleasant but the room smelt damp and musty, the bed was rock hard, and in the morning the windows were running with water, hence the musty damp smell in the room. Wouldn't recommend and wouldn't stay again

6/10 Okay

Catherine , Cayman Islands

Short overnight stop
As with all hotels you get what you pay for. We arrived at 9pm and checked out 5am the next day, just some where to rest our heads. Yes the bathroom had a slight smell, as was mention in someone else's review, this is because the bathroom is a pre-made capsule, so open the door for a quick airing problem solved, also frequency of the train reduced during the night so they didn't disturb our sleep.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Located near JR Toyama Station which makes a great choice for travelers looking for a stopover night stay. Hotel has a public bath facility which is great and enjoyable for customers to relieve their fatigue.

4/10 Poor

Ashley, London

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Alot more effort could have been made!!
There was an obvious language barrier but staff did not make an effort and didn't help to accommodate our needs or questions. I felt they favoured the native Japanese people and did not want to help our needs. This was the worst experience of staff we have had in Japan.

4/10 Poor

Genta

Disliked: Cleanliness, property conditions & facilities, room comfort
bathroom was smelled bad
bathroom was smelled bad

10/10 Excellent

Iris, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended budget hotel
Excellent front desk service. Immediate pick-up from station. Food was good too.

8/10 Good

Mun Yee

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is located close to Toyama Station but the way to reach the hotel was a bit inconvenient. Anyway, it was not too difficult to find the entrance.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not quite as expect
Ok It's an ekimae hotel (in front of the station) but in the spot that you cannot walk straight to the hotel. Also it just a few step from the rail road, unless you love the sound of train or the vibration from it I would not recommend this hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Upon check-in I was asked if I was happy with the smoking room I had booked. I said I prefered non-smoking and the lady at reception changed it without any hassle or additional costs. We arrived 1 hour before checking so they offered to hold our bags until check-in time (we didn’t have to ask first). The semi-double room size was suitable for our short stay however it is a squeeze in the bed with 2 people (measurements/size are on the site when booking so you should be aware of this). There was tea in the room but no coffee. There was a nice variety of bathroom products provided.

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

8/10 Good

MEE LING, Hong Kong

Liked: Property conditions & facilities, room comfort
Good
Overall good, only the location needs 15 min walk from JR station.