Ratings based on 125 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Brunn am Gebirge

Großes Hotel mit riesigen Pool

Posted 23-Dec-2014
Von außen etwas in die Jahre gekommenes Hotel mit Casino. Großzügige und toll gepflegte Pool Landschaft. Riesiger Parkplatz. Sehr gutes Preis Leistung Verhältnis. 4 Bett Zimmer unter 90,- EUR WLAN nicht inkludiert, kostet ca. 7,- EUR zusätzlich / Zimmer
4 out of 5
Recommended
for Everyone
by A verified travellerfrom townsville

Great location, lovely views

Posted 21-Nov-2014
Excellent service, rooms dated and in need of refurbishment but clean and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice close to everything

Posted 19-Nov-2014
The only issue we had was the internet. 25 for a twenty four hour period and then it was for only one person, they wanted it per person, not per room. Add to that the internet didn't work for the full time so we paid for it and did not receive what we paid for. Very disappointing for the kids.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good location, bit outdated hotel

Posted 12-Oct-2014
Pros: Hotel is family friendly and staff was friendly and polite.
Cons: The whole hotel needs to be refurbished,
Everything was OK. Hotel itself is a bit outdated and need of new refurbishment. It is in town, but you still need a car to drive to the Strand and to the coffee shops and restaurants.
5 out of 5
Recommended
for Couples
by A verified travellerfrom canberra

Everything you need for a relaxing break

Posted 09-Oct-2014
Pros: Great facilities, reasonable price, beautiful weather, ease of gettin to and fro between city, airport & hotel
Cons: Maybe a better Casino, spruce up the rear of the building, update the Gym
Location: Great Barrier Reef, magnetic island
We stayed in the executive ocean view room. Room was great with views out to Magnetic island (from the bath & shower even!) The only thing about Jupiters I wasn't all that keen on was the Casino. It's more of a glorified Pokie room. Didn't bother us though cause that's not what we were there for. Lovely big pool, gym & saunas, restaurants are ok too. A buffet style restaurant that's very cheap if you have an appetite & a more upmarket steakhouse. Little things you take for granted to are plenty of access to ATMs & super fast lifts and taxis always easy to get. Townsville centre is only 5-10 min walk away. In summary for the price we got you can't go wrong really!!! Ps make sure you visit magnetic island
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Brisbane

Great hotel

Posted 07-Oct-2014
Pros: The hotel was very clean and all staff were very friendly. We ate in the Kobe restaurant and it was the best breakfast I have tasted.
Cons: Perhaps a shuttle bus provided into town.
Location: The location was a little out of the way but nice and peaceful. Nothing much to do nearby but good job the facilities were first class.
The hotel was excellent from the facilities to the friendly staff. What made it even better was that as we were celebrating our 30th wedding anniversary they gave us a free upgrade and a complimentary bottle of wine with a lovely card. Townsville itself was nothing much to write home about, not much to do there unless you had a car. Good job the facilities at Jupiters was there as you didn't need to go out. We had a trip to Magnetic Island which was wonderful, would highly recommend that to anyone. Overall we had a great stay.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Brisbane Qld

Ok but no balcony

Posted 03-Oct-2014
Staff not always about. There were specials on in the restaurants for kids which we didn't find out about until our last night.
3 out of 5
Recommended
for Everyone
by A verified traveller

The hotel has a lovely pool area

Posted 03-Oct-2014
Pros: The pool
Cons: Refurbishment of the hotel
Location: The hotel is located by the water and over looks Magnetic Island, a nice view to wake up to if you have a water view room, and close to the Aquarium.
The hotel needs a refurbishment, however, it is comfortable. The staff are what make the place, very friendly and and efficient. The pool area is the best part of the hotel, huge pool and the water was nice and warm, even though you are in the tropics, it is still cool in spring and uncomfortable to swim in a cold pool.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom cairns australia

Room quality

Posted 30-Sep-2014
Pros: The views
Cons: Buffet not set up to deal with the amount of people had to line up for ages
Location: Heaps to do great walks heaps of great restaurants beautiful old buildings
Was glad we had 50% off through Expedia room needed to be refurbished we wouldn't have been happy if we paid full price maybe they gave us older room because we only paid half price.
5 out of 5
Recommended
by lee-annfrom cairns

great service & food

Posted 22-Sep-2014 on Hotels.com
Excellent friendly staff, very good food , value for money