Ratings based on 94 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from Valla Beach

Due for an update...

Posted 10-Aug-2014
Pros: The view.
Cons: Update the interiors.
Location: Gamble, attend a funeral, you know, all the normal things...
The view was nice, but all the amenities and style of the hotel were from yesteryear and definitely due for an update.
3 out of 5
Recommended
for Everyone
by A verified traveller

A lovely view from hotel of Magnetic Island.

Posted 08-Aug-2014
Pros: The friendly staff and location of the hotel. It was a nice welcome to Townsville for the first time.
Cons: Update of room decor.
Location: We were very close to the Aquarium which was great for the kids
Although room was outdated it was clean and comfortable. The staff were friendly and the breakfast buffet was delicious. We loved the view from our room overlooking Magnetic Island.
4 out of 5
Recommended
for Everyone
by A verified traveller from Gold Coast

Beautiful Ocean view rooms

Posted 03-Aug-2014
Cons: The breakfast tasted like it had just been microwaved, not cooked fresh.
We had a pleasant stay. Our room had a beautiful view over the ocean, pool area and could also see the boats coming in and out. The in room breakfast wasn't the best. If your looking to have a bet at the Casino, during the week only a few tables are open even in the night period. Mini Baccarra only opens on the friday/saturday. Caribbean stud poker and three card poker only opens thurs/fri/sat. But every night has blackjack and roulette and the wheel.
3 out of 5
by A verified traveller from f

3 star at best

Posted 20-Jul-2014
Old / dated bathroom . Pool excessively noisy would have preferred being on the Strand
5 out of 5
Recommended
for Everyone
by A verified traveller from Brisbane

Lovely location enjoyed the ocean views

Posted 19-Jul-2014
I took 2 of my grandchildren on a night out and they thoroughly enjoyed it and want to do it again and we will do so
4 out of 5
Recommended
for Everyone
by A verified traveller from melbourne, AUS.

great location and easy access for Magnetic Island

Posted 19-Jul-2014
Pros: Location for ferry terminal. All faciilities you could possibly need.
Cons: Only down side was the decor in rooms were older. Still very clean and all the items you could need.
Easy walk to the Ferry Terminal for Magnetic Island. Great restaurant within Hotel (steak) however the breakfast price of $35 p.person for a buffet was too much for us with 4 people. We requested inter-connecting rooms which was provided with no effort. Staff were incredibly polite and delight to deal with.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very comfortable beds.

Posted 15-Jul-2014
Enjoyable. Friendly staff. Beds very comfortable. Feather quilts were great.
3 out of 5
by A verified traveller

Not living up to its standards

Posted 13-Jul-2014
Beautiful Location. Not family friendly. Pool not heated. Gym and sauna are below average
5 out of 5
Recommended
by cheryl from tasmania

Posted 14-Jun-2014 on Hotels.com
good value. great location. friendly staff
5 out of 5
Recommended
for Business Travellers
by Mark from Cairns

Best way to stay in Townsville

Posted 13-Jun-2014 on Hotels.com
Could not fault the hotel on this trip. All the staff were friendly and the room modern and clean. What is really fantastic about this hotel though is its location. It's so close to the CBD, restaurants and other attractions whilst at the same time being isolated near the marina which means it's quiet and has a serene feel. Great views on both sides of hotel too.