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PHOTOS
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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| Superior Room with 1 double bed - Best Rate. | |||||||||||||||
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| Executive Room with 1 queen-size bed - Best Rate | |||||||||||||||
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Showing 1 - 10 results (of 0)
“wish I could recommend but...”
First impressions v.good. First stop nearby from airport on the airport bus. Wanted outside noisy main centre, and it was just right- only 10-15 min walk or couple of minutes by metro. Big room, good bathroom, bath and shower, separate wc. Coffee and tea but no cups- only plastic glasses. Good breakfast- lots of choice. Free internet. But- let down by air con or lack of it. System has been fixed so only lowest fan level works, regardless of room control, probably because its expensive for the hotel. V. cold outside, but stifling in room especially as only heavy duvet supplied- far too hot to sleep. Can't imagine what summer would be like. Windows open but no catches to keep them open, also you need them shut to keep out noise from locals on nearby open ground. Fix the aircon, supply cups, would be a good stay.
“Good and clean with helpful staff”
This hotel is located about 20 mins walk from the center of town but right next to the conference venue I was attending. It's not much to look at from the outside but the rooms are newly appointed and clean. The breakfast is on the expensive side but I found it worth it as there was plenty of choice and the quality of food was excellent.
“Needs renovation and a few more smiles”
The Novotel was extremely basic for the price charged and I was so shocked at the state of the corridors where the rooms are that I almost went back to the other hotel I had been staying in in Toulouse - my colleague, I found out later, had the same opinion and had announced her intention of leaving. The corridor carpets are stained, threadbare and old, the lift to the garage has parts of the pannelling missing so that you can see right through into the liftshaft and the rooms are 2*basic comfort - although not too small in some respects, the bathroom door didn't even shut because the bed was too close and the door didn't have enough space. The staff were not rude but they were 'cold' e.g. turning their back on you as soon as a question was answered or room key given, answering the phone whilst in mid-conversation with you, the room cleaner didn't say hello or goodbye and let herself in without knocking, when using the garage intercom the reception didn't reply to my request to enter or leave, they just buzzed and cut me off. All this could be changed with just a little customer care training and a few smiles instead of 'cold' professionalism. Combined with the shabby decor on the bedroom floors and garage lift and the high price charged, it was a depressing experience.
“Better than 3 star”
This hotel is down as a 3-star, but felt much better than that. Overall a comfortable stay in a spacious room, excellent staff, nice location. Only one minor niggle: you have to pay for broadband access.
“A luxurious 3 star”
The location of the hotel, next to the park, was wonderful. The staff were extremely accommodating and helpful. I could ask for nothing more from a three star.
“comfortable and convenient”
This Novotel maintains the reputation for clean comfortable accommodation. There was a coffee pot in the room which is not common in Europe, but a comfortable amenity. Hotel meals are pricey, but there are so many great bistros in Toulouse, why would you eat at the hotel?
“Pool was essential in August”
It was great to have a swimming pool in August and it was a decent pool but did get very busy and although the hotel is not in the very centre there are rental bikes all over the city and very close to the hotel for just one Euro per day.
“Good value”
A good value chain hotel with everything you would expect. Little character or personal contact but this is to be expected. The rooms were clean, well equipped and regularly maintained. Also, they were very quiet at night. The hotel swimming pool was a real plus in the hot weather, though the restaurant was expensive. The hotel's location is not particularly central but reasonable - a twenty minute walk into the centre of town. Parking was ok but suffered from the usual French fault of nightmarishly small spaces. The hotel is initially difficult to find by car so take a good map.
“novotel toulouse moyen”
mauvaise insonorisation de la chambre et fuite d'eau dans la salle de bains
“Très bonne expérience mais”
Aucun reproche à faire à cet hotel et son service, si ce n'est la qualité des plats à la carte qui sont chers et assez moyens. J'avais pris une salade césar mais l'oeuf était dur au lieu d'être poché, le poulet devait être grillé mais ce n'était pas le cas, la quantité de vinaigrette était excessive, le pain trop sec et le vin n'était pas terrible et pourtant je n'avais pas pris le moins cher. J'ai également pu constater que mes voisins de table étaient également déçu de leur repas. Mais je tiens à préciser qu'a l'opposé des repas à la carte le buffet du matin etait vraiment excellent. En conclusion, je recommande cet hotel mais pour la restauration midi ou soir, je conseille d'aller dans le centre de Toulouse (10min à pied).
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The preferred airport for Novotel Toulouse Centre is Toulouse, France (TLS-Blagnac) - 4.7 km / 2.9 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
