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Reviews of RVHotels Hotel GR92

2 out of 5
RVHotels Hotel GR92
c. Fatima, 2, Torroella de Montgrí

Reviews

7.2

Good

Rating 10 - Excellent. 16 out of 75 reviews" "
Rating 8 - Good. 28 out of 75 reviews" "
Rating 6 - Okay. 18 out of 75 reviews" "
Rating 4 - Poor. 9 out of 75 reviews" "
Rating 2 - Terrible. 4 out of 75 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Harminder

Travelled with family and small children
Liked: Staff & service, amenities
It was hot , would be more nice with Air conditioning. But overall it was nice to stay there
Stayed 4 nights in Aug 2023
Response from Recepción on 20 Aug 2023
Appreciated Mr. Harminder,Thank you very much for your evaluation.Best regards,

6/10 Okay

giorgio, duluth

Disliked: Staff & service, property conditions & facilities
The checking process was inconvenient. Only after booking they tell you you have to go down the road to another hotel to get your keys
Stayed 1 night in Jul 2023
Response from Reception on 25 Jul 2023
Dear Mr. Girorgio,First of all, we thank you for taking the time to comment on his stay. We are sorry that we did not fit into what you expected from his trip and we apologize for the inconvenience. Again we thank you for his time. Best regards,

6/10 Okay

alan, spain

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
old and poor condition but the price was good for the area
Stayed 1 night in Aug 2020
Response from Reception Desk on 6 Sept 2020
Dear Alan; Thank you for your feed back. Best regards;

6/10 Okay

Andy, UK

Liked: Cleanliness
Great base for traveling around the area. Good price. Love the old town. Don't expect any luxeries, no amenaties at the hotel other than basic breakfast. No where to sit and relax, no chairs by the nice pool. Adddition of these would make a world of difference. A lot of traffic noise if you are at the front of the hotel. Take a two minute walk down into the town caffee's for a great breakfast.
Stayed 3 nights in Oct 2018
Response from Reception Desk on 6 Sept 2020
Dear Andy; Thank you very much for your feed back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Large room, comfortable bed, very friendly young lady who was doing the cleaning, nice viewing from the balcony. But some maintenance required, for instance, the shower holder was loose, the bathroom fan was making a banging noise, the balcony door was stuck.
Stayed 1 night in Jun 2017
Response from Reception Desk on 6 Sept 2020
Thank you very much for your feed back!

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back
The hotel is now called GR92 and not Coll. The room was in good condition and the view from the 3rd floor balcony was excellent. We were instructed on the door to check in at another hotel a few hundred meters away, where we went for breakfast (the breakfast and hotel was excellent) , given a keylock and wifi code and all went very smoothly.
Response from Reception Desk on 6 Sept 2020
Thank you Joe!!

2/10 Terrible

Albert, Craigavon

Disliked: Staff & service, property conditions & facilities, room comfort
Dilapidated ! Not fit for purpose!
Shocked and disappointed .Check in at neighbouring hotel.Room rundown condition.Broken french doors leading to balcony.No air conditioning,no phone no soap in bathroom.outlook scrapyard.Rusted fittings in bathroom.Broken window outside room. Only consellation refunded half cost on complaint to manager of neighbouring hotel.
Response from Reception Desk on 6 Sept 2020
Thank you for your feed back

8/10 Good

colin, Newcastle, UK

Liked: Cleanliness, staff & service, room comfort
Ideal for walking in to town.
Very good location and dog friendly. Close to all local amenities.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
easy access to Diving centres
Basic hotel but staff very friendly, rooms clean, 5 kms from beach, swimming pool . Nice town to visit.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
A very rundown hotel, would not recommend to anyone

10/10 Excellent

Mrs. Robertson

Liked: Cleanliness, staff & service, room comfort
en route stop over
Had a lovely stay at the hotel Coll. The staff were very freindly and although the decor was a bit dated the room was very clean and comfortable. Great location in the centre of Torroella. Would have been nice to have a pool bar though. We also had a fantastic meal at the restaurant adjacent to the hotel.

10/10 Excellent

richard

Oud, schoon "no nonsens" hotel. Prima!
Stayed 2 nights in Oct 2023
Response from RV Hotels on 12 Oct 2023
Thank you Mr. Richard

4/10 Poor

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Al llegar al hotel, no existe recepción. El check in se realiza en otro hotel, pero en ningun caso se comunica esta incendencia por medio de ningun canal.
Stayed 1 night in Oct 2023
Response from RV Hotels on 9 Oct 2023
Apreciado Sr. David,Primeramente le damos las gracias por su tiempo en comentar su estancia. Sentimos no haber encajado en lo que esperaban de su viaje y le pedimos disculpas por las molestias. Nuevamente le agradecemos su tiempo. Un cordial saludo,

6/10 Okay

Alba

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Las instalaciones son antiguas, pero para ir a dormir está bien. Tuvimos que ir a hacer el check-in en otro sito diferente, puesto que no había personal en el GR92.
Stayed 1 night in Sep 2023
Response from RV Hotels on 9 Oct 2023
Estimada Sra. Alba, Gracias por tomarse su tiempo para comentar su estancia y ayudarnos así a mejorar día tras día. Agradecemos sus comentarios de los que tomamos nota para seguir mejorando. Un cordial saludo,

10/10 Excellent

Jordi

Stayed 1 night in Jul 2023
Response from Recepción on 4 Jul 2023
Apreciado Sr. Jordi, Muchas gracias por su valoración. Nos encanta conocer que han disfrutado de una estancia agradable.Muchas gracias de nuevo y esperamos que vuelvan pronto. Un cordial saludo,

2/10 Terrible

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Recepción on 20 Sept 2022
Apreciado Sr. Christian,Primeramente le damos las gracias por su tiempo en comentar su estancia. Sentimos no haber encajado en lo que esperaban de su viaje y le pedimos disculpas por las molestias. Nuevamente le agradecemos su tiempo. Un cordial saludo,Hotel GR92 - RV Hotels

8/10 Good

Borja

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Recepción on 18 Sept 2022
Apreciado Sr. Borja, Muchas gracias por su valoración. Esperamos poder seguir ofreciendo nuestros mejores servicios y comentarle que estaremos encantados de volver a darle la bienvenida. Un cordial saludo,Hotel GR92 - RV Hotels

8/10 Good

Ani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour sympa
C'était une étape sur notre route des vacances vers un camping au sud de Barcelone. L’hôtel est sympa, avec une piscine et un parking gratuit au centre ville.
Stayed 2 nights in Sep 2022
Response from Recepción on 13 Sept 2022
Merci beaucoup

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel très agréable
Stayed 1 night in Jul 2022
Response from Reception on 28 Jul 2022
Chère Mr. Jean-Pierre, Nous sommes ravis de savoir que vous avez passé un agréable séjour et nous vous remercions de le partager. Nous espérons que lors de votre prochain séjour vous pourrez à nouveau profiter de nos installations. Ce sera un plaisir de vous accueillir à nouveau. Cordialement, Hotel Palau Lo Mirador - RV Hotels

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Rosa

Stayed 1 night in May 2022
Response from Dpt. Recepción on 16 May 2022
Apreciada Rosa; Muchísimas gracias por su excelente valoración. Nos alegra mucho saber que tuvo una estancia agradable y estaremos encantados de recibirle de nuevo en otra ocasión. Atentamente;

6/10 Okay

Mariana

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2022
Response from Recepción on 10 Mar 2022
Apreciada Mariana; Muchas gracias por su puntuación Su opinión es muy importante para nosotros para seguir en los estándares de calidad por los que trabajamos cada día. Saludos cordiales; RV Hotel Palau lo Mirador

6/10 Okay

Constantino

Disliked: Staff & service, property conditions & facilities
Atado estancia
Los dormitorios son muy antiguos, se nota que se quiere mejorar, el baño muy desgastado. La recepción en otro hotel deja que desear ya que uno quiere ser atendido allí donde duerme. Por otro lado si te quedas sin papel de baño no puedes hacer nada hasta que te encuentres con las personas de la limpieza. Por lo demás calidad precio regular bajó.
Stayed 1 night in Sep 2020
Response from Dpt. Recepción on 28 Sept 2020
Apreciado Constantino; Gracias por su tiempo en valorar y comentar su estancia. Tendremos en cuenta su opinión para intentar mejorar. Saludos cordiales

10/10 Excellent

Aurélie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rapport qualité prix parfait
Hôtel agréable, très propre. Piscine propre. Bien situé.
Piscine
Façade hôtel
Balcon 1er étage
Stayed 1 night in Sep 2020
Response from Réception on 10 Sept 2020
Cher Aurélie; Merci beaucoup pour votre évaluation et vos commentaires. Nous serons heureux de vous accueillir à nouveau. Attentivement,

8/10 Good

Albert

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Dpt. Recepción on 6 Sept 2020
Apreciado Albert; Gracias por haber elegido el hotel GR92 para su estancia. Esperamos poder recibirles en otra ocasión. Atentamente;

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La piscina bellissima, personale un po' assente, pulizia ottima!!!
Stayed 4 nights in Jul 2019
Response from reception dell'hotel on 6 Sept 2020
Grazie per i tuoi commenti, ne terremo conto per migliorare

8/10 Good

bernard

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019
Response from Reception on 11 Jan 2020
Dear customer; Thank you very much for your review. Best regards; Reception Desk

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Excellent rapport qualité prix
Bien placé et très bon rapport qualité prix le moins chère du coin
Stayed 1 night in Dec 2019
Response from Recepció on 4 Jan 2020
Merci beaucoup pour votre avis.

6/10 Okay

Luís Javier

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019
Response from Dpt. Recepción on 6 Sept 2020
Buenos días Luis Javier; Gracias por su tiempo en valorar su estancia en el hotel GR92. Saludos

6/10 Okay

Fabiola

Travelled with family
Disliked: Property conditions & facilities
proper hotel maar mag gerenoveerd worden
Stayed 2 nights in Nov 2019
Response from Reception on 30 Nov 2019
Thank you for your opinion

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019
Response from Dpt. Recepción on 6 Sept 2020
Gracias por su valoración

8/10 Good

Sacramentos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calidad precio 100x100
Stayed 2 nights in Jul 2019
Response from Rpt. Recepción on 6 Sept 2020
Apreciado cliente; Muchas gracias por su valoración y su comentario. Nos alegra saber que han tenido una estancia agradable. Saludos;

4/10 Poor

Alexander

Disliked: Staff & service, property conditions & facilities, room comfort
nicht empfehlenswert
Wir liefen den "Cami de Ronda". Das Hotel liegt direkt an diesem Wanderweg (GR92). Das ist am Ende aber auch der einzige Vorteil. Rezeption ist in einem anderen Hotel (kein Ansprechpartner vor Ort), am Kreisverkehr ist es laut, wir hatten in unserem hoffnungslos veraltetem Zimmer kein warmes Wasser zum Duschen. Frühstück wird nicht angeboten, obwohl Raum, Möbel und Technik zur Verfügung stehen.
Stayed 1 night in Jun 2019
Response from Reception Desk on 6 Sept 2020
Vielen Dank für das Teilen Ihrer Erfahrungen. Ihre Kommentare sind sehr wichtig, um sich jeden Tag zu verbessern.

4/10 Poor

henry

Disliked: Property conditions & facilities, room comfort
Prix attractif, excellent emplacement bon accueil
A éviter par grand vent : nuit assourdissante, volet roulant et toiture semblaient s'envoler, la porte vibrait. Sommier grinçant (indépendamment du vent !).
Stayed 3 nights in May 2019
Response from Réception on 6 Sept 2020
Merci de partager votre expérience, vos commentaires sont très importants pour s'améliorer chaque jour. Tous nos lits sont changés. Cordialement

8/10 Good

Armand

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Muy bueba situación, muy limpio. Instalaciones un poco anticuadas...
Stayed 1 night in May 2019
Response from Mónica on 5 Jun 2019
Apreciado cliente; Muchas gracias por el tiempo en evaluar nuestro hotel. Le esperamos en otra ocasión.Atentamente, Dpt. Recepción

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Endroit sympa pratique et une base arrière des belles plages.
Stayed 2 nights in Apr 2019
Response from Ana González on 3 May 2019
Merci Beaucoup, Nous espérons de vous revoir bientôt. Salutations Cordiales, Dpt. de Réception

8/10 Good

Isabel

Liked: Staff & service
Bien por lo economico que es. En mi opinion la cama un poco incomoda pero eso es algo personal. Muy centrico y con parking
Stayed 1 night in Mar 2019
Response from Dept. de Recepción on 24 Mar 2019
Muchas gracias Isabel. Esperamos verla pronto. Un saludo, Dpt. de Recepción

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour entre amis
Hôtel GR92 bien situé pour les visites. Carnaval de Platja D'Aro et de L'Escala, à proximité de L'Est article pour de bons tapas
Stayed 1 night in Mar 2019
Response from Dept. de Récpetion on 8 Mar 2019
Merci beaucoup Hubert!

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carnavals
Carnaval à Platja d'Aro et l'Escala
Stayed 1 night in Mar 2019
Response from Dept. de Réception on 6 Mar 2019
Merci beaucoup Hubert!

8/10 Good

Gerard

Liked: Cleanliness, staff & service, room comfort
Hotel pratique rapport qualité prix excelent.
Je viens dans la région fréquemment mais souvent sans pouvoir le programmer à l'avance et c'est très pratique de trouver une chambre à prix raisonnable en dernière minute. Remarque sur la salle de bain: lavabo est désuet avec les deux robinets séparés peu pratiques !
Stayed 1 night in Feb 2019
Response from Dept. Réception on 8 Mar 2019
Merci beaucoup Gérard! À la prochaine fois.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Chambre correcte mais trop proche de l'ascenseur...Lit qui grince...Pas de petit déjeuner tous les jours dommage...
Stayed 3 nights in Dec 2018
Response from Réception on 10 Jan 2019
Merci beaucoup pour votre avis, nous tiendrons compte de vos commentaires

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Recepcion tecnologicamente apreciable
Lugar comodo, con parking, hacer el checkin es un poco.. porque has de ir a otro hotel, pero bueno esta cerca, sin pegas. Habitacion algo antigua, el baño sobretodo, pero acogedora
Stayed 1 night in Aug 2018
Response from Reception Desk on 28 Sept 2018
Buenas tardes, Gracias por valorarnos. Tendremos en cuenta sus suggerencias con el fin de mejorar. Saludos, Dpt. de Recepción

10/10 Excellent

Esperanza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Ana on 19 Sept 2018
Gracias! Un saludo, Dept. de Recepción

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Recepction Desk on 19 Aug 2018
Thank you!

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Esta bien comunicado
El hotel es muy viejo, no ha sido renovado, las paredes son de papel y oyes todos los ruidos a todas horas. La cama suena con respirar, en las fotos no se veia asi. No corresponde el precio pagado.
Stayed 3 nights in Jul 2018
Response from Recepction on 19 Aug 2018
Apreciado Ciente, Gracias por valorarnos. Sentimos si la estancia no fue como consideraba. Saludos, Dept. Recepción

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ligt centraal. Parkeermogelijkheid in schaduw.
Mooi, goed onderhouden zwembad met goede ligbedden. Wel jammer dat er geen pooltowels aanwezig zijn.
Stayed 7 nights in Jun 2018
Response from Recepction Desk on 19 Aug 2018
Dear guest, Thanks a lot for your evaluation. We would like to apologize for the lack of swimming pool towels. Best regards, Reception desk

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien , muy amables la gente del hotel. La piscina más que correcta, sin duda repetiremos.
Stayed 1 night in Jun 2018
Response from Ana on 29 Jun 2018
¡Muchas Gracias! Hasta la próxima. Saludos, Ana González Dept. Recepción

6/10 Okay

sandrine

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Bof
Lit qui grince, prévoir thermo pour petit déjeuner car il n y a rien pour cela, sinon ça peut aller
Stayed 2 nights in Jun 2018
Response from Recepction on 30 Jun 2018
Appréciée Sandrine, Nous sommes dessolées par le lit qui grince et la manque de petit déjeuner. Salutations, Réception

6/10 Okay

Marcel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2018
Response from Recepction Desk on 21 Jun 2018
Thank You Marcel :)

6/10 Okay

Verified traveller

Disliked: Staff & service
Der Empfang im anderen Hotel ist sehr mühsam und auch, wie man dann zum Zimmerschlüssel kommt ist sehr unpersönlich und nicht sehr gastfreundlich.
Stayed 1 night in Apr 2018
Response from Recepction Desk on 28 Apr 2018
Sehr geehrter Kunde, Es tut uns sehr leid, dass unser Check-In-System unpersönlich und unbequem war. Es ist nicht unsere Absicht, diesen Eindruck zu machen. Wir werden versuchen, uns zu verbessern, aber als ein Hotel, das zu unserem gehört, befindet sich die zentrale Rezeption in Palau