BBQ/picnic Area

Reviews of TownePlace Suites by Marriott Mississauga-Arpt Corp Ctr

3 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 1002 reviews" "
Rating 8 - Good. 339 out of 1002 reviews" "
Rating 6 - Okay. 75 out of 1002 reviews" "
Rating 4 - Poor. 39 out of 1002 reviews" "
Rating 2 - Terrible. 26 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Harley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at unit 140. - the AC in one room keeps on turning off and cannot make the room cold enough. - the conditioner bottle was not refilled. - we were told that since we ate staying for 2 nights and 2 days, there will be a housekeeping to tidy up. However the flowing night, we found out that from the a different front desk peraonnel that since we are only staying 2 days, there will be no housekeeping. We left our towels on the floor because they are all wet because we use the pool. On my first call, i told her that we need towels and coffee but we were only given a towel. On my second call i asked for another 3 sets of towel that we can use for that night and the following morning. I also asked for toilet paper and was told that they ran out of it. She apologized but I did nt felt that sorry. And also no other options even just give us kleenex that we can use. - one of the duvet in one room have lipstick mark even before we use it.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful front desk staff
Stayed 1 night in Apr 2024

6/10 Okay

Cody

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
the fire alarm is a real thing, went off mid day for 20 mins, everyone came to the front lobby and just stood around (including staff)
Stayed 2 nights in Mar 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities
easy to find, close to everything
Stayed 1 night in Apr 2024

2/10 Terrible

Mordechai

Disliked: Property conditions & facilities
Its in the middle of renovation. I should know about it before booking

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Dominique

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Felt safe enough to leave a teenager in the room! Very beautiful room! I sept 12hrs straight 😅
Stayed 3 nights in May 2023

10/10 Excellent

Elgita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Dave

Stayed 1 night in Mar 2024

4/10 Poor

Sandy

Travelled with family and small children
Disliked: Cleanliness, amenities
We had 4 people checked in to our rooms, they only had 3 towels, remote was missing so it took a while to find one, the next day we arrived back at 8 pm and they hadn’t been in our room to clean so no towels again! Very inattentive staff and not helpful when asking for stuff - I would not stay here again
Response from Param Singh on 29 Mar 2024
Dear Sandy,Thank you for sharing your feedback. We deeply regret to learn about the inconveniences you experienced during your recent stay at our hotel. Please accept our sincere apologies for any inconvenience caused by the lack of towels and the missing remote control in your room. Regarding the issue with the towels and remote control, we have taken immediate steps to address these concerns with our housekeeping and maintenance teams to ensure that such oversights do not recur in the future. Your feedback is invaluable to us, as it helps us identify areas for improvement and implement necessary changes to enhance the quality of our services.We understand your frustration, and we sincerely apologize for any inconvenience caused. Regards,Param.

2/10 Terrible

Jeff

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Sketchy guests. Did not get a text to say room was ready. Showed up at 2pm, room not ready but well text you when it is. No text. Came back at 630 and checked in. THEN i got text room was ready. Fire alarm went off at 2am. Awful
Stayed 1 night in Feb 2024
Response from Param on 21 Feb 2024
Hi Jeff, Thank you for sharing your feedback with us. We sincerely apologize that your experience during the stay did not meet your expectations. We understand, the fire alarm situation can be very frustrating during the night time. However, our team is always working to provide the best hospitality to our guests. Please note that your feedback is shared wit the team and are doing best to avoid these situations in future. Once again, thank you for sharing your feedback. Warm Regards

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the setup of our suite, very nice size for the 5 of us. The kids enjoyed the pool and breakfast on site.
Stayed 2 nights in Dec 2023
Response from Amit on 30 Dec 2023
Dear Steven,Thank you for choosing TownePlace suites for your stay and sharing your experience. We are delighted to know you liked our suite, pool & the breakfast. It was a pleasure to host you, and we look forward to your next visit.Warm Regards,

6/10 Okay

Charles

Travelled with family
Liked: Room comfort
Just OK…
The hotel has a good location, however it is a little outdated. Check in and out were easy and fast. Breakfast was good; the basic options (milk, cereal, yogurt, eggs, sausage, bread, bagels, muffins, fruit, juices and waffle station) Beds were comfortable and room was spacious with a sofa and little kitchen. Wish bathroom was a little cleaner (sink and bathtub had some dark areas that look filthy) I wasn’t aware that housekeeping was upon request therefore I requested clean towels every night of my stay and they were brought promptly. No airplane sounds at all, however walls were thin.
Stayed 3 nights in Dec 2023
Response from Amit on 30 Dec 2023
Thank you for choosing TownePlace suites and sharing your experience. We are delighted to know you liked our location, breakfast and the beds. However, we apologize for the frustration you experienced regarding the housekeeping service and the cleanliness in the room. We are always looking for opportunities to improve our guest experience, so we are grateful for your feedback. It was a pleasure to host you, and we look forward to your next visit.Warm Regards,

10/10 Excellent

Christopher

Stayed 1 night in Dec 2023
Response from Amit on 30 Dec 2023
Dear Christopher,Thank you for choosing TownePlace suites and sharing your experience with us. It was a pleasure to host you, and we look forward to your next visit.Warm Regards,

10/10 Excellent

Cristina

Stayed 1 night in Dec 2023
Response from Amit on 26 Dec 2023
Dear Christine,Thank you for choosing TownePlace suites and it was a pleasure to host you, and we look forward to your next visit.We hope to welcome you again soon.Warm Regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Amit on 26 Dec 2023
Hi,Thank you for taking the time to share your recent experience at the TownePlace Suites Mississauga - Airport Corporate centre with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our valued guest, such as yourself. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Mississauga.Warm Regards,

10/10 Excellent

ROSEANNE

Stayed 1 night in Dec 2023

8/10 Good

Ali, Manotick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Breakfast staff could have been friendlier and less rude but overall good hotel
Stayed 1 night in Nov 2023
Response from Amit on 26 Nov 2023
Hi Ali,Thank you for choosing TownePlace suites by Marriott and sharing your experience at the property. We are delighted to know you liked the hotel and the location. However, we apologize for the experience you had with our Breakfast staff. We are always looking for opportunities to improve our guest experience, so we are grateful for your feedback. It was a pleasure to host you, and we look forward to your next visit.Warm Regards,

8/10 Good

CARMINE

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
unfortunately front desk said there was no staff for room tightness but atleast they give me towels
Stayed 3 nights in Oct 2023
Response from Amit on 21 Oct 2023
Hi Carmine,I am sorry to hear you did not enjoy your full experience with us. Our team takes pride in providing all of our guests with exceptional service. We are very sorry this was not reflected in your stay. We will follow-up on the feedback regarding the house-keeping service.We appreciate all of your feedback and hope you give us another opportunity to exceed your expectations in the near future.Warm regards,

10/10 Excellent

Maria, Saanichton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean. Perfect for a quick stop before our next flight.
Stayed 1 night in Oct 2023
Response from Amit on 16 Oct 2023
Hi Maria,Thank you for your review. Glad to hear that you enjoyed your stay! We look forward to welcoming you back should you be visiting the area again.Warm regards,

8/10 Good

James

Stayed 1 night in Oct 2023
Response from Amit on 6 Nov 2023
Dear James,Thank you for your review. Glad to hear that you enjoyed your stay! We look forward to welcoming you back should you be visiting the area again.Warm Regards,

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Amit on 7 Oct 2023
Hi Mathew,Thank you for your review! We're so happy to hear you enjoyed your stay with us and we look forward to welcoming you back again soon.Sincerely,

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like the layout of the room. The tv was positioned in a way that made it difficult to see from one of the beds. The staff was very nice and the breakfast was good.
Stayed 2 nights in Oct 2023
Response from Amit on 5 Oct 2023
Hi Beverly,Thank you for taking the time to write us a review. Happy to hear you enjoyed your stay with us. We do, however, want to apologize for the TV positioning in the room.Thanks again for the review and for being our guest.Warm Regards,

8/10 Good

Deirdre

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Very good overall for what we needed. An overnight stop for the airport the next day
Stayed 1 night in Sep 2023
Response from Amit on 2 Oct 2023
Thank you for your review. Glad to hear that you enjoyed your stay! We look forward to welcoming you back should you be visiting the area again.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick friendly check in/out, clean room with nice layout. Only complaint is, there's no on-site dining, only small breakfast buffet.
Stayed 1 night in Sep 2023
Response from Amit on 21 Sept 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the TownePlace Suites Mississauga - Airport Corporate centre.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but also exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we thank you for choosing to stay with us

10/10 Excellent

Hafez

Stayed 1 night in Sep 2023
Response from Amit on 18 Sept 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the TownePlace Suites Mississauga - Airport Corporate centre. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but also exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us

8/10 Good

Seeta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
September
Our stay was great ,comfortable and very helpful staff.
Stayed 6 nights in Sep 2023
Response from Amit on 15 Sept 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the TownePlace Suites Mississauga - Airport Corporate centre. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but also exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Just convenient location, close to my family.
Stayed 2 nights in Sep 2023
Response from Amit on 11 Sept 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the TownePlace Suites Mississauga - Airport Corporate centre. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but also exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us.

10/10 Excellent

Mila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Amit on 11 Sept 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the TownePlace Suites Mississauga - Airport Corporate centre. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but also exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us.

10/10 Excellent

Muhammad Suhaib

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this location. Rooms were clean and tidy
Stayed 2 nights in Sep 2023
Response from Amit on 4 Sept 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the TownePlace Suites Mississauga - Airport Corporate centre. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but also exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we thank you for choosing to stay with us

10/10 Excellent

Gargi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean & spacious.
Stayed 2 nights in Aug 2023
Response from Amit on 28 Aug 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the TownePlace Suites Mississauga - Airport Corporate centre. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but also exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we thank you for choosing to stay with us

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Aug 2023
Response from Amit on 11 Sept 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the TownePlace Suites Mississauga - Airport Corporate centre. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but also exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us.

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Amit on 20 Aug 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the TownePlace Suites Mississauga - Airport Corporate centre. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but also exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we thank you for choosing to stay with us

6/10 Okay

Aubrica

Travelled with family and small children
I wasn’t informed about maid service every other day. I thought it was daily. Breakfast was ok…. Could be better.
Stayed 8 nights in Aug 2023
Response from Amit on 18 Aug 2023
Thank you for choosing to stay at the TownePlace Suites Mississauga - Airport Corporate centre and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us.

10/10 Excellent

Shaje, Chalrlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Amit on 14 Aug 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the TownePlace Suites Mississauga - Airport Corporate centre. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but also exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we thank you for choosing to stay with us

10/10 Excellent

Xin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived early on the day that I suppose to check in at noon. But the lady at the reception deck helped me with the check in. This place is really convenient for travel at Toronto.
Stayed 1 night in Aug 2023
Response from Amit on 9 Aug 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the TownePlace Suites Mississauga - Airport Corporate centre. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but also exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we thank you for choosing to stay with us.

10/10 Excellent

Sandro

Liked: Cleanliness
Stayed 3 nights in Aug 2023
Response from Amit on 9 Aug 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the TownePlace Suites Mississauga - Airport Corporate centre. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but also exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we thank you for choosing to stay with us.

2/10 Terrible

Hugo

Stayed 1 night in Aug 2023
Response from Amit on 9 Aug 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the TownePlace Suites Mississauga - Airport Corporate centre. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but also exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we thank you for choosing to stay with us.

10/10 Excellent

François-Jean

Stayed 2 nights in Aug 2023
Response from aMIT on 28 Aug 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the TownePlace Suites Mississauga - Airport Corporate centre. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but also exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we thank you for choosing to stay with us

10/10 Excellent

Ziad

Stayed 1 night in Aug 2023
Response from Amit on 4 Aug 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the TownePlace Suites Mississauga - Airport Corporate centre. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but also exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we thank you for choosing to stay with us.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
This hotel was great. Staff was very friendly, especially the lady serving breakfast (which was good). When we were unloading the car we were worried about the loud planes overhead but the hotel is so soundproofed didn't hear them at all in our room. The only complaint was the long journey through the hotel to get to our room
Stayed 2 nights in Jul 2023
Response from Amit on 3 Aug 2023
Thank you for choosing to stay at the TownePlace Suites Mississauga - Airport Corporate centre and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us.

10/10 Excellent

Claude

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience for our 4 nights stay. (Family of 4 with 2 toddlers) :)
Stayed 4 nights in Jul 2023
Response from Amit on 1 Aug 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the TownePlace Suites Mississauga - Airport Corporate centre. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but also exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we thank you for choosing to stay with us.

6/10 Okay

Mirjana

Stayed 1 night in Jul 2023
Response from Amit on 1 Aug 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the TownePlace Suites Mississauga - Airport Corporate centre. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but also exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. Once again, thank you for choosing to stay with us.

10/10 Excellent

Janet

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel - we had a suite which was lovely. Location is convenient and parking ample!
Stayed 1 night in Jul 2023
Response from Amit on 21 Jul 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the TownePlace Suites Mississauga - Airport Corporate centre. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but also exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

8/10 Good

Peter

Stayed 2 nights in Jul 2023
Response from Amit on 21 Jul 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the TownePlace Suites Mississauga - Airport Corporate centre. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but also exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

6/10 Okay

Jeanna E

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We never had housing keeping come when they should and we had toilet problems
Stayed 4 nights in Jul 2023
Response from Amit on 18 Jul 2023
Thank you for choosing to stay at the TownePlace Suites Mississauga - Airport Corporate centre and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent guest issues from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us.

8/10 Good

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Simply put I would stay there again. The suites were large and comfortable.
Stayed 6 nights in Jul 2023
Response from Amit on 13 Jul 2023
Thank you for choosing to stay at the TownePlace Suites Mississauga - Airport Corporate centre and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent guest issues from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us.

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, need to offer composting
Spacious room, friendly staff. Enjoyed breakfast, but no composting or proper recycling offered in dining area was disappointing.
Stayed 3 nights in Jun 2023
Response from Amit on 9 Jul 2023
Thank you for choosing to stay at the TownePlace Suites Mississauga - Airport Corporate centre and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent guest issues from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us.

4/10 Poor

Jon

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Loud and dirty
Stayed 4 nights in Jun 2023
Response from Amit on 26 Jun 2023
Thank you for choosing to stay at the TownePlace Suites Mississauga - Airport Corporate centre and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent guest issues from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us.

10/10 Excellent

Barry

Stayed 3 nights in Jun 2023
Response from Amit on 11 Jul 2023
Thank you for choosing to stay at the TownePlace Suites Mississauga - Airport Corporate centre and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent guest issues from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us.