Ratings based on 694 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller from Champaign, IL

Absolutely dirty!

Posted 21-Sep-2014
When checking in, the staff told me that the room had skylights and not normal windows. I was fine with that. What he failed to tell me that the room was absolutely disgusting. I walked in, and there was water damage all over the roof. I found someone old shirt behind the bed. And the cherry on top was the dirty bathroom. It's obvious this room hasn't been cleaned in awhile. There were hairs from shaving all over the sink, trash and pubes on the floor, and there were hairs stuck on my "new" towels. I opened the towels to check them, and the hairs were everywhere. I really don't know why but this is the worst hotel I stayed at. I would stay clear of this hotel next time I visit Toronto. The location is great though! The only redeeming factor is the location and the staff (late night staff was awesome and showed us all the good food places!)
1 out of 5
by A verified traveller

Horrible night sleep

Posted 21-Sep-2014
Pros: Staff were very pleasant.
Cons: It needs an overhaul, and a good cleaning job.
Beds are hard as a rock in room that were not clean and broken worn out furniture.
3 out of 5
Recommended
for Everyone
by A verified traveller from Winnipeg, Mb

Great location for walking everywhere

Posted 17-Sep-2014
Pros: Great location/Price reasonable/Bed was most comfortable/Room was a good size
Cons: Just basic house keeping
Location: Able to walk to Younge Street and the Rogers Centre. Never took a cab as you could walk everywhere.
As mentioned, I liked the location and the price for being downtown. I just like my room to be dusted and the bath tub to be cleaned on a daily basis while staying there.
4 out of 5
Recommended
for Everyone
by A verified traveller from kitchener area

Close to hospitals.

Posted 26-Aug-2014
Had a massage on site, very nice. Breakfast included, also able to shop without leaving the building. Many restaurants in the area. A few one way streets, confusing to get to parking or back to main street.
3 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Cheap hotel, close to the city.

Posted 04-Aug-2014
Hotel was fine, we didn't have any problems with it. Provided a free continental breakfast typical of the chain hotels in North Ammerica. Room was very large but poorly lit, as is common in North American hotels. Located in Chinatown.
1 out of 5
by A verified traveller

It was the lowest star level.

Posted 28-Jul-2014
Pros: I did not like the fact that I could not get a refund when I refused to stay at the hotel.
Cons: I would still have refused to stay there.
Location: It was not a great location. Too far from where I wanted to go.
I did not like the location of the hotel. I did not expect to check into the lobby on the third floor. I did not like the set-up of the layout of the hotel.
2 out of 5
by A verified traveller from Canada

Hotel at Super 8

Posted 21-Jul-2014
Pros: Location only
Cons: Beds were uncomfortable. Room smell was unpleasant
Location: Restaurants, shops are aplenty
The front office girl could be friendlier upon checking in.
3 out of 5
Recommended
for Couples
by A verified traveller

The room is a little too bright.

Posted 18-Jul-2014
The curtains and window are far apart which allows sun light to come in, which is a bit hard for people to get a good sleep.
4 out of 5
Recommended
for Everyone
by A verified traveller from St. John's

Great location! Nice staff.

Posted 17-Jul-2014
Pros: Location. Nice staff. Decent room.
The rooms are pretty standard. Location was great, right in Chinatown. Walking distance to the Eaton Center, the Rogers Centre and the Air Canada Centre. Tons of shopping and restaurants around.
4 out of 5
Recommended
for Families
by A verified traveller

Worth it!

Posted 16-Jul-2014 on Hotels.com
Very friendly staff. Standard but adequate breakfast. Great location for all must see sights. Great restaurants!