Ratings based on 976 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom l

not bad

Posted 21-May-2015
Excellent services! Very helpful staff. The room is avg clean. The mattress has some marks on it and I noticed they didn't change new tower on our second night stay. The hotel is in great and convient location. Might come back.
4 out of 5
Recommended
for Everyone
by A verified traveller

Spacious Room and Close to Downtown

Posted 20-May-2015
Pros: Spacious rooms and located near downtown Toronto
Cons: Continental breakfast could be improved and comfort of beds.
Location: Location was ideal and was a close walk to shopping and downtown activities. Walked to the Blue Jays game and Eaton centre.
Room was spacious and had a nice view from room. Breakfast was provided free of charge and was satisfying, however options were limited. Staff was pleasant and accommodating. The hotel location was close walk to downtown core and activities. In addition room was a reasonable price.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Moncton NB

Happy client

Posted 17-May-2015
The service was great. Location was awesome. We got to walk right downtown it was so close. The carpet needs cleaning and the washroom floor. Overall I will stay there again on our next visit in Toronto. It was very convinient and it was nice to have the breakfast included.
3 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Hong Kong SAR

Nice but the cleanliness need to be improved

Posted 13-May-2015
Pros: The location though a bit far from the subway station but around 10 minutes walk distance to Street Car Station.
Cons: The cleanliness of the room need to be improved. The toilet is clogged all the time and unable to flush.
Location: The hotel is locate in Chinatown and pretty convenient for the tourist or business traveller who mainly stay in the downtown area.
The concierge staff is nice and helpful. However, the cleanliness of the room need to be improved.My boss and I smell smoke all the time inside the room although they give me the smoke-free one. Good location, I can find a lot of good Chinese restaurant there.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Edmonton

Blue Jays weekend.

Posted 12-May-2015
Cons: Hotel is fine for the price.
Location: Location was good for transit to and from airport. Close to lots off food choices.
Found this hotel in easy walking distance (20 min) for the Blue Jays games. The price was good and they had a basic breakfast with toast and waffles. No meat.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom pittsburgh

Great central location on a budget

Posted 11-May-2015
We stayed 2 nights we had no hot water when we woke up after the first night just ice cold water. they finally got it fixed that evening. The staff was very kind and helpful so that made up for it. The rooms were just ok. We had to call the front desk for a remote to the a/c. The room could use a make over everything was kinda falling apart. The hotel is also on the 3rd floor of a shopping center so you have to take an elevator up to the lobby. Our window looked into the shopping center not outside which was kinda weird. It could of been better but then again it could of been worse and we just needed a place to rest our head so if you plan on walking a lot this would be a good spot for people on a budget.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location

Posted 10-May-2015
Very satisfied. Large group made a lot of noise returning from bars/clubs. Hotel staff dealt with noise.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Costa Rica

Excellent Hotel

Posted 07-May-2015
Pros: Clean and huge space, it had microwave, cable tv, A/C, bathtub, fridge. Awesome
Cons: Nothing, everything was perfect
Location: Close to everything, near to stores, public transit, near from CN Tower and Metro stations
The staff were very friendly and the room was excellent, huge space, clean, breakfast included very decent. Great location in Chinatown with a lot of stores for souvenirs at very good prices and good quality.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-May-2015
I received a free upgrade when I checked in which was nice.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom england

Posted 04-May-2015
Pros: The serenity
Cons: The elevator was too close to come when u press the button for it
Location: Excellent locations with easy access to cash machine, various food shops without having to go far.
Excellent location, polite staffs, easy access to room and well cleaned room. I checked in easily, got to the room and I loved it. The washroom well stocked and very neat as well. The bed is comfortable but there was no ceiling lamps/light just two bed side ones and an addictional on the reading table. It was a bit disappointing as I am so much used to ceiling lights. Over, a pleasant experience