Ratings based on 871 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

It served it purpose I guess......

Posted 20-Dec-2014
Pros: That is was near the Christmas party I went to.
Cons: Perhaps a fan in the room or just air circulation.....
Was staying there for the first time as I needed to be close to a work function in town. So it served it purpose. But getting through the maze of the hotel was not friendly once the mall closed. The room itself was fine, but no air circulation. I could not sleep.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel was clean. Didn't enjoy location.

Posted 25-Nov-2014
Was ok.breakfast was good. Staff friend lying.and helpful.
3 out of 5
Recommended
for Everyone
by A verified traveller

ConvenientI

Posted 22-Nov-2014
Pros: Location and size of room.
Hotel is in a convenient location. There is lots of shopping and restaurants within easy walking distance and it has great access to public transit. The room was large and the bed was comfortable enough. Everything is a bit spartan but, for a one-night stay, it was fine and the price was excellent.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good value

Posted 19-Nov-2014
We were looking for accommodation that was clean and affordable. The staff is welcoming and efficient. The room was very spacious and well appointed. Outside noise can be a bit of an issue. The breakfast selection was good.
4 out of 5
Recommended
for Couples
by A verified travellerfrom Windsor

Mall Hotel

Posted 17-Nov-2014
Pros: The staff were very knowledgeable and polite. They made the visit a lot of fun.
Cons: Signs on the street or on the website with more directions.
Location: Public transit is very convenient. The Art Gallery of Ontario, The Royal Ontario Museum, shopping, Ripley's Aquarium, Rogers Center were all close
Super 8 certainly makes creative use of a mall space. Once we got the hang of the garage we were fine. Finding the entrance was the challenge. Perhaps more signs would help.
1 out of 5
by A verified travellerfrom chatham

Poor customer service

Posted 16-Nov-2014
Between the two rooms we booked, there was very little sleep due to domestic dispute in hallways. Loud, violent, profanity. After 3 calls to front desk all the way to 4am, it finally subsided. Manager claims that was not a customer service issue- who else should deal w that? Should have been police.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Belleville, ON

Great location.

Posted 15-Nov-2014
If you are looking for a clean, quiet hotel without a lot of extras...perfect! The carpet had a huge roll through the middle...the bathroom vanity made me nervous. ..thought it would come off the wall and there was enamel off parts of the tub. However. ..location on Spadina above Queen St. was great. The room was clean and quiet. The price with tax only $108! If you just need the room to stay and get a good nights rest...it is ideal! I would definitely stay again. Staff was good too! However, if I want to "pamper myself"...this is not the place. But a great rest stop!
3 out of 5
Recommended
for Everyone
by A verified travellerfrom thunder bay

good location

Posted 13-Nov-2014
Pros: quiet
Cons: change the coffee!!! it is horrible
Location: great shopping area for Asian products. wonderful restaurants in the area
got our business done. the location worked for our business on this trip to Toronto
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Peterborough

Great Hotel right in China Town.

Posted 09-Nov-2014
Pros: Everything the fact that shopping is right next door and the best Chinese restaurants are a walk away.
Cons: Maybe letting you get through the doors into the mall instead of having to go outside.
Location: Downtown Toronto couldn't get any better
Friendly staff very nice room with breakfast, they accommodated us I with our checkout as our appointment at the Kensington eye clinic was not until 4:00pm. Will definitely use this hotel again hopefully for a short vacation.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto

Great affordable hotel

Posted 08-Nov-2014
Had a really good experience. It's a relatively big hotel, clean, and we even got free upgrades! And everything worked and in great condition!