Classic Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews of Le Germain Hotel Maple Leaf Square

4 out of 5
Le Germain Hotel Maple Leaf Square
75 Bremner Blvd, Toronto, ON

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1294 out of 1548 reviews" "
Rating 8 - Good. 189 out of 1548 reviews" "
Rating 6 - Okay. 41 out of 1548 reviews" "
Rating 4 - Poor. 11 out of 1548 reviews" "
Rating 2 - Terrible. 13 out of 1548 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cheri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Apr 2024
Response from Evee | Assistant Guest Service Manager on 19 Apr 2024
Thank you for your feedback Cheri!

10/10 Excellent

Lucas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms and amenities, very close to food, shopping and attractions. Staff were all friendly and helpful.
Stayed 2 nights in Apr 2024
Response from Linges (Director of Rooms) on 18 Apr 2024
Hi Lucas, thank you very much for the lovely review. We hope you had a great stay and we look forward to welcoming you back soon !

2/10 Terrible

VITO

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property was great!!! The staff was rude and on edge. They were upset they were sold out and a lot of people were checking in.
Stayed 1 night in Apr 2024
Response from Linges (Director of Rooms) on 18 Apr 2024
Hello Vito, thank you for sharing your experience with us. I am sorry to hear that we fell short of your expectations during your stay with us. I would like to hear more about it and follow up with the team if you are open to sharing more? Please do not hesitate to call the hotel and ask for the manager on duty as we would like to address your concerns. Thank you !

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect!
Stayed 2 nights in Apr 2024
Response from Linges (Director of Rooms) on 18 Apr 2024
Thank you Suzanne ! I am so thrilled to hear that your stay was a perfect one. Looking forward to your next perfect stay with us.

10/10 Excellent

Jacklyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the environmentalism. Very sleek overall. Beautiful views. Although, it is loud. City problems. The cost is steep but it is definitely worth the expense. Great stay.
Stayed 1 night in Apr 2024
Response from Linges (Director of Rooms) on 13 Apr 2024
Hi Jacklyn, thank you very much for noting our conscious efforts to be a more sustainable hotel. I will be sure to share these thoughts with the rest of the team as well. Hope to welcome you back soon !

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities
Good clean room would like more options for food after 11pm I would suggest some vending machines
Stayed 1 night in Apr 2024
Response from Linges (Director of Rooms) on 13 Apr 2024
Hi Ian, thank you for sharing your thoughts with us. We hope to welcome you back soon !

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to Scotiabank Arena and Rogers Place and Union Station. Great staff.
Stayed 2 nights in Apr 2024
Response from Linges (Director of Rooms) on 13 Apr 2024
Thank you Diane ! Our location and our team members are truly our two best strengths!

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was our anniversary and they made it extra special. We were also able to check in early which was much appreciated.
Stayed 1 night in Apr 2024
Response from Cariane, Assistant Guest Services Manager on 10 Apr 2024
Thank you so much for your lovely comment, Ashley! We are thrilled to hear that we were able to help make your anniversary exceptional. We appreciate you choosing to stay with us for your special day!

6/10 Okay

Kristin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property itself was very nice. Location is amazing and the room was pretty neat according to my teenage daughter. Only complaint was the breakfast offered on the second floor. I had ordered from the menu and wasn’t brought what I had ordered. Told the waitress that and she didn’t say sorry or ask if I want it taken back and make what I ordered. Wasn’t a great feeling or start to my day.
Stayed 4 nights in Apr 2024
Response from Linges (Director of Rooms) on 10 Apr 2024
Hi Kristin, thank you for sharing your feedback with us. So sorry to hear that we fell short of your expectations during your stay. I have forwarded this info to our food & beverage team and I will be reaching out to you shortly with a personalised update. Hope to welcome you back for a perfect stay soon !

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Cariane, Assistant Guest Services Manager on 10 Apr 2024
Thank you for taking the time to leave a review, John! We appreciate you staying with us!

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room. Very nice staff
Stayed 1 night in Apr 2024
Response from Evee | Assistant Guest Service Manager on 8 Apr 2024
Thank you for your feedback Donna!

10/10 Excellent

Mary Ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and professional staff!
Stayed 3 nights in Apr 2024
Response from Evee | Assistant Guest Service Manager on 8 Apr 2024
Thank you for your feedback Mary Ann!

10/10 Excellent

John, Belleville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location if attending a concert, hockey game, baseball game.
Stayed 1 night in Apr 2024
Response from Evee | Assistant Guest Service Manager on 8 Apr 2024
Thank you for your feedback John!

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
As soon as we arrived check-in was quick and easy security was great. They parked our car in our room was awesome. It’s two minutes from a leaf game 20 minutes from CN Tower walking. It’s in the perfect area. Restaurant was great little expensive but the food was really good, I would go there again in a heartbeat. Breakfast was very good and check out was a breeze. I highly recommend this place awesome.
Stayed 1 night in Apr 2024
Response from Evee | Assistant Guest Service Manager on 3 Apr 2024
Good Evening Terry! Thank you so much for your review! We hope to see you again soon and we hope to make your stay even better next time! All The Best,

10/10 Excellent

Kellie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and amenities!
Stayed 1 night in Apr 2024
Response from Lingeswaren (Director of Rooms) on 2 Apr 2024
Thank you Kellie !

10/10 Excellent

James

Stayed 3 nights in Mar 2024
Response from Linges (Director of Rooms) on 14 Apr 2024
Thank you James !

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Proximity to Scotiabank Arena and any necessities
Stayed 1 night in Mar 2024
Response from Linges (Director of Rooms) on 25 Mar 2024
Thank you very much Darlene ! Hope to see you back at the hotel soon!

10/10 Excellent

Kyara

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love love love this hotel. Would recommend to anyone going to Toronto and would definitely stay there again! 1000/10
Stayed 3 nights in Mar 2024
Response from Linges (Director of Rooms) on 25 Mar 2024
Thank you very very much Kyara ! Your words made our day and we are so thrilled to have had the chance to make your time in Toronto so special. Hope to see you back soon!

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly front desk staff!
Stayed 1 night in Mar 2024
Response from Evee | Assistant Guest Service Manager on 8 Apr 2024
Thank you for your feedback Patricia!

10/10 Excellent

Maryann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were extremely courteous and friendly, property was lovely!
Stayed 3 nights in Mar 2024
Response from Evee | Assistant Guest Service Manager on 23 Mar 2024
Thank you for your feedback Maryann! We hope to see you again in the near future!

10/10 Excellent

Syerra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We had a great stay, and will definitely be coming back again. The staff are friendly and helpful. The area is central for getting to the transit and walking around the city.
Stayed 2 nights in Mar 2024
Response from Evee | Assistant Guest Service Manager on 23 Mar 2024
Thank you for your feedback Syerra! We hope to see you again in the near future!

10/10 Excellent

Richard

Travelled with family
Great hotel, especially if you are going to an event at Scotiabank Place!
Stayed 2 nights in Mar 2024
Response from Evee | Assistant Guest Service Manager on 19 Mar 2024
Good Morning Richard! Thank you so much for your feedback! We look forward to seeing you in the near future! Regards,

10/10 Excellent

Shane

Stayed 3 nights in Mar 2024
Response from Evee | Assistant Guest Service Manager on 8 Apr 2024
Thank you for your feedback Shane!

10/10 Excellent

Susan Krueger, Durham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Literally attached to ScotiaBank Arena. A great place to stay if you are attending a Maple Leafs game or other event at the arena.
Stayed 3 nights in Mar 2024
Response from Evee | Assistant Guest Service Manager on 19 Mar 2024
Morning Susan! Thank you so much for your feedback! We hope to see you again in the future! Regards,

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff were very helpful and polite.
Stayed 2 nights in Mar 2024
Response from Rachna on 17 Mar 2024
Dear Ms. Tiffany,Thank you so much for staying with us, we are glad to know you enjoyed your stay and look forward to welcoming you back! Warm Regards,Rachna Ramesh Guest Services Agent

10/10 Excellent

Barry

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
BEST location if your going to the ACC for an event or game. A few homeless/panhandlers hanging around, but they were all nice, never felt un-safe. Easy parking, typical overpriced because of event pricing. but very convenient. Lobby is clean, safe, and inviting. on-site full grocery store, and many places to eat, however most closed "early" only found one bar/restaurant open a block away which was still serving food till midnight.
Stayed 1 night in Mar 2024
Response from Linges (Director of Rooms) on 17 Mar 2024
Hi Barry, thank you very much for sharing your experience with us. We will be sure to pass this feedback along to the team. Looking forward to welcoming you back soon !

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay for a hockey game
Stayed 2 nights in Mar 2024
Response from Linges (Director of Rooms) on 17 Mar 2024
Thank you very much Ryan ! Much appreciated !

10/10 Excellent

Lindsey Colleen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very wonderful staff, very accommodating, The accessible room was very well designed to accommodate my physical needs.
Stayed 3 nights in Feb 2024
Response from Linges (Director of Rooms) on 15 Mar 2024
Thank you so much Lindsey ! I am glad to hear that you found the accessible room to be what you were looking for. Looking forward to seeing you back at the hotel soon !

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
It was outstanding all the way around and super super convenient for attending anything at the Scotiabank Arena
Stayed 1 night in Mar 2024
Response from Linges (Director of Rooms) on 15 Mar 2024
Thank you so much David for your review. Our location is truly like none other, especially if you are here for an event at the Scotiabank Arena. Any closer, you would be in the arena !

10/10 Excellent

Monika

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Linges (Director of Rooms) on 12 Mar 2024
Thank you very much Monika !

10/10 Excellent

Tyler

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay friendly staff would recommend to anyone staying in the area
Stayed 1 night in Mar 2024
Response from Scott (Assistant Guest Services Manager) on 9 Mar 2024
Thank you so much for staying with us, Tyler! We appreciate your feedback regarding our team, and your recommendation. Having shared your kind words with our team. We look forward to welcoming you back to the hotel in the future!

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect spot for an evening out. Close to Scotiabank Arena
Stayed 1 night in Mar 2024
Response from Cariane, Assistant Guest Services Manager on 9 Mar 2024
Thank you so much for taking the time to leave a review, Michelle! We appreciate you staying with us, and we hope to see you for another night out soon!

10/10 Excellent

Deena

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Linges (Director of Rooms) on 8 Mar 2024
Thank you very much Deena !

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this property!
Stayed 2 nights in Jan 2024
Response from Linges (Director of Rooms) on 5 Mar 2024
Thank you so much Sandra ! We are so thrilled to hear that and look forward to your next visit.

10/10 Excellent

EDIFICE, Central Falls

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The gorgeous hotel is extremely close to literally everything that was planned. The transit system is amazing. I used an Uber twice and that was for the airport which was less than 20 mins. Professional customer service, top notched. Le Germain hotel is now, my official home away from home. See you, August 2024.
Stayed 3 nights in Feb 2024
Response from Linges (Director of Rooms) on 5 Mar 2024
Thank you so much EDIFICE ! This message makes us so so happy and we are honoured to be your home away from home. We look forward to welcoming you back in August !

10/10 Excellent

Ioannis

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in Mar 2024
Response from Scott (Assistant Guest Services Manager) on 3 Mar 2024
Thank you for staying with us, Ioannis! We appreciate you taking the time to rate your recent stay with us and look forward to welcoming you back again.

10/10 Excellent

KEVIN

Stayed 1 night in Feb 2024
Response from Evee | Assistant Guest Service Manager on 23 Mar 2024
Thank you for your feedback Kevin! We hope to see you again in the future!

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property is amazing to go to an event at the ACC. Love the parking situation and you have everything you need at your finger tips!
Stayed 1 night in Feb 2024
Response from Scott (Assistant Guest Services Manager) on 1 Mar 2024
Hi Nancy, Thank you so much for your review, and for choosing the Le Germain Maple Leaf Square for your stay. We appreciate your kind words and look forward to welcoming you back to the hotel in the future!

10/10 Excellent

Emem

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Right nextdoor to the event center
Stayed 2 nights in Feb 2024
Response from Scott (Assistant Guest Services Manager) on 1 Mar 2024
Thank you for staying with us, Emem! We appreciate you taking the time to rate your recent stay with us and look forward to welcoming you back again.

10/10 Excellent

Alan, hamilton

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Scott (Assistant Guest Services Manager) on 1 Mar 2024
Thank you for staying with us, Alan! We appreciate you taking the time to rate your recent stay with us and look forward to welcoming you back again.

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Linges (Director of Rooms) on 27 Feb 2024
Thank you Elizabeth !

8/10 Good

Abubakar Olusola

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Scott (Assistant Guest Services Manager) on 26 Feb 2024
Thank you for staying with us, Abubakar Olusola! We appreciate you taking the time to rate your recent stay with us and look forward to welcoming you back again.

10/10 Excellent

Kearsty

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Linges (Director of Rooms) on 26 Feb 2024
Thank you Kearsty !

10/10 Excellent

Darcy

Great hotel. Amazing location and friendly staff
Stayed 1 night in Feb 2024
Response from Scott (Assistant Guest Services Manager) on 25 Feb 2024
Thank you so much for staying with us, Darcy! We appreciate your feedback regarding our team, and experience. We have shared your kind words with our team. We look forward to welcoming you back to the hotel in the future!

10/10 Excellent

Michael

Liked: Amenities
Very comfortable bed and pillows.
Stayed 1 night in Feb 2024
Response from Scott (Assistant Guest Services Manager) on 25 Feb 2024
Thank you so much for staying with us, Michael! We appreciate your feedback regarding the comfort of our beds and pillows, we know how important these things are to our guests. We look forward to welcoming you back to the hotel in the future!

10/10 Excellent

Rochelle

Stayed 3 nights in Feb 2024
Response from Evee | Assistant Guest Service Manager on 23 Mar 2024
Thank you for the feedback Rochelle! We hope to see you again!

10/10 Excellent

Colin

Liked: Cleanliness, property conditions & facilities
Location
Stayed 1 night in Feb 2024
Response from Scott (Assistant Guest Services Manager) on 22 Feb 2024
Thank you for staying with us, Colin! We appreciate you taking the time to rate your recent stay with us. We are so happy to see that you enjoyed your time with us and look forward to welcoming you back again.

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Main assets... Great staff and centralized with most things to see and do downtown. Bonus: Clean If I need to find a downside... no pool but a bunch of other things to do around town.
Stayed 2 nights in Feb 2024
Response from Scott (Assistant Guest Services Manager) on 21 Feb 2024
Thank you so much for staying with us, Lawrence! We appreciate your feedback regarding our team, and cleanliness. We hope you were able to enjoy the local attractions as well. We look forward to welcoming you back to the hotel in the future!

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities
Love it, great hotel
Stayed 2 nights in Feb 2024
Response from Scott (Assistant Guest Services Manager) on 21 Feb 2024
Hi Ian, Thank you so much for your review, and for choosing the Le Germain Maple Leaf Square for your stay. We appreciate your kind words and look forward to welcoming you back to the hotel in the future!

8/10 Good

Lukas

Liked: Cleanliness, property conditions & facilities
Near Scotia bank arena
Stayed 1 night in Feb 2024
Response from Scott (Assistant Guest Services Manager) on 21 Feb 2024
Hi Lukas, Thank you so much for your review, and for choosing the Le Germain Maple Leaf Square for your stay. We hope you enjoyed your event at the Scotiabank Arena. We look forward to welcoming you back to the hotel in the future!