This hotel has character... Admittedly it's the character of a 19th Century manor house whose family has fallen on hard times - but compared the the blandness and uniformity of most hotels, it's a welcome change. The rooms are clean, comfortable, and quiet. The staff aren't big on friendliness, but that fits perfectly with the English-style architecture.
My husband and I were going to the Princess of Wales Theater and the Novotel Toronto Center was less than a 10 min walk from Union Station as we had taken the Go Train in from Pickering, it is also close to St. Lawrence Market. The Spaghetti Factory is right across the road as well as The Keg restaurant. The theater an easy 20 min. walk. We would definitely stay there again.
When looking for a location to stay 'in town', we looked at hotels and bed and breakfasts and based on the reviews we read, decided on the Ivy at Verity which to us seemed to have the best of both worlds - the amenities of a hotel, and the intimacy of a B and B.
Once we found the entrance to the hotel (117D by the way) we were greeted by the concierge who then took us up to our room, giving us the history of the building, and a tour of the facilities normally used by the members of the club in which the 4 rooms are located.
The room was beautiful, large and comfortable, and extended by being able to go out onto the balcony. The bathroom and room were extremely clean. In addition to the amenities in the room, there was a common area just down the hall where coffee, tea, and soft drinks were available (complimentary). An honour bar also had a range of beverages for consumption. The common area was also where you picked up your continental breakfast. Coffee was brought up to our room very expeditiously after a simple call down to the front desk.
I was hesitant to book the Primrose given a few negative ratings, but I did not experience any of the claims of the past. The elevator worked flawlessly, the room was exceptionally clean with excellent daily room cleaning. The staff at the desk was kind and accommodating. There was plenty of hot water. I had no surprises. In fact, all of my expectations were exceeded. And the parking deck under the building is not tight if you drive a small car. Relax and enjoy the Best Western Primrose Hotel.
Chris from Charleston, SC
Stay at this full-service Toronto hotel just steps away from the financial, entertainment and cultural districts of downtown …More
We had a very unique experience staying at the Gladstone and being in West Toronto. The staff were very accomadating and the fact that we were right on the Queen Street line assisted us in getting around the city easily, being dropped of right at the door of the hotel. We were in Toronto to visit our son that was staying at a friends house in West Toronto. He was here on business. The space at the hotel allowed us to have a great visit outside of our room. The elevator was fun and the room was really a piece of art! Thank you!
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