GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Deluxe Room
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One King Bed Suite Nonsmoking
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Accessibility Options
Property Amenities
Rooms
Crowne Plaza Toronto Airport offers 504 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with cable channels, complimentary TV Internet access, and pay movies. Bathrooms include complimentary toiletries and hair dryers.
Rooms are equipped with dial-up Internet access. Business-friendly amenities include desks and multi-line phones with voice mail. Additionally, rooms include coffee/tea makers and irons/ironing boards. Extra towels/bedding and wake-up calls can be requested. Housekeeping is provided daily.
All guestrooms are non-smoking.
Room Amenities
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Crowne Plaza Toronto Airport
of guests recommend
out of 37 reviews
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Showing 1 - 10 results (of 37) · See more Crowne Plaza Toronto Airport reviews
“Front desk great, Rooms Okay, Night Bartender AWFUL”
So the front desk is a 10 on a scale of 1-5 The bathrooms in the rooms needed quite a bit of love which was surprising for a nice hotel. The night bartender is the nastiest most unfriendly woman I have ever met. I started walking to the sports bar than to tolerate her.
“Does the job”
If you want a roof over your head then this is the place for you. Overall I liked the hotel. I'm a clean freak and the room was clean so I was happy with that. Couple of issues with the service...if you call room service it just rings and rings so sometimes you have to call a couple times to get someone. When you do they usually tell you that room service will call back so instead of being able to relax, call someone, or shower you have to wait for a call back from room service to place an order. Annoying. Good thing is they usually call back fairly quickly but having to deal with that in the first place irritated me. Also, the breakfast alternated from being in the basement and the first floor. You didn't know where it was until you went to one place and found out you either guessed right or had to go to another level. Minor irritation. Good things...free wifi, free breakfast and decent room service.
“Would not go Back!”
Did not realize the hotel is at the end of the runway. Planes literally are only feet above the hotel while taking off. The maid woke me up at 0730 to clean the room. Could not find anyone at the front desk to help me but could hear staff chatting and laughing in the back. Would not return.
“A very good airport hotel in Toronto”
A basic hotel near airport. A few resturants to walk to for dinner. Could use a bit of sound proofing with space under the door.
“Great Layover”
Clean hotel in convenient location - friendly & helpful staff.
“"1am False Alarm no comp"”
It was a good location, the hotel was clean, the environment was somewhat friendly but the help was helpless. At 1am on the first night there an alarm went off it kept going off for an hour. Called front desk and they brushed me off. Asked front desk if I could get some sort of compensation for having my family woken up at 1am until 2am and I was brushed off. While waiting in the hall to have the door open a gang of "people" ran behind me and pulled off each others pants. It might have been funny if I was a teenager and wasted like they were. When checking out I was told that the fire alarm was set off by someone smoking in a non smoking area. Still got no comp. Both problems weren't directly the hotel's fault I understand that but some sort of compensation would have been nice as the next day we were all over tired and our vacation was kinda ruined. Thanks expedia for the cheap hotel room but I doubt I'll be going back there again...
“Wendell MacKenzie”
The only "knock" I'd give it is the noise from the planes coming/going most of the night. The approach path and take-offs go just about over the hotel. Makes it hard to get to sleep.
“Convenient & Clean”
Clean rooms, good service, convenient airport location & free airport shuttle service.
“Good value”
The pool was warm and wonderful.
“Pleasant, but nothing overly special”
The hotel was clean with the exception of a coffee maker that had been missed by cleaning staff, but regardless the whole hotel was immaculate. The staff were all great. Beds were insanely comfortable. Lives up to the star ratings in all those regards, however the hotel cheaps out on the little things that make the guest happy, like a small continental breakfast with their stay, or free parking when you are already paying to be inside the hotel. If I had not gotten such a good deal on Expedia I would not have stayed at this hotel JUST because they wanted me to pay for parking.
Showing 1 - 10 results (of 37) · See more Crowne Plaza Toronto Airport reviews
Hotels in Toronto West - Pearson International Airport
Hotels near St. Lawrence Market
33 Carlson Crt Toronto, M9W6H5 Ontario
Nearby Points of Interest
Location Highlights
The closest major airports to Crowne Plaza Toronto Airport are:
Toronto, ON (YYZ-Pearson Intl.) - 2.2 km / 1.4 mi
Toronto, ON (YTZ-Billy Bishop Toronto City) - 16.6 km / 10.3 mi
The preferred airport for Crowne Plaza Toronto Airport is Toronto, ON (YYZ-Pearson Intl.).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Toronto West - Pearson International Airport , Ontario, Canada: Located in the Toronto West area, Pearson International Airport is 27 km (16 miles) from Toronto. This neighborhood is also home to Woodbine Centre, with over 165 shops; Royal Woodbine Golf Club; and Woodbine Racetrack, with over 1,900 slot machines. About five minutes from the airport, the International Centre host of various consumer and trade shows.
33 Carlson Crt Toronto, M9W6H5 Ontario
