Exterior

Reviews of Red Roof Inn Holton

2 out of 5
Red Roof Inn Holton
115 US Highway 75, Holton, KS

Reviews

7.0

Good

Rating 10 - Excellent. 95 out of 420 reviews" "
Rating 8 - Good. 148 out of 420 reviews" "
Rating 6 - Okay. 69 out of 420 reviews" "
Rating 4 - Poor. 55 out of 420 reviews" "
Rating 2 - Terrible. 53 out of 420 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

JASON

There wasn't anything out of the norm other than a few lightbulbs out. Thin walls and little care for customers.
Stayed 2 nights in Mar 2024
Response from LaTunde RediResponse Specialist on 20 Mar 2024
Dear Jason,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN HOLTON. We value you as our guest and welcome your 3/5 score. At Red Roof we are happy to know that you made us your choice of stay. However, as it relates to your comment of the thin walls, little care for customers and the lightbulbs, these concerns will be taken into consideration as we seek to improve the quality we offer. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

4/10 Poor

Linda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We asked for a cart to help get ourvbags to our room thevvliterally gave us shopping cart knowing full well that we could not use itvas our roomwas upstaiirs and they had no elevator so we could not use the cart 00
Stayed 2 nights in Feb 2024
Response from Kamaria RediResponse Specialist on 19 Feb 2024
Dear Linda,Thank you for taking the time to tell us about your experience at the RED ROOF INN HOLTON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the situation you mentioned regarding the cart and the elevator. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

2/10 Terrible

Marvin

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a major reno amd hot water.
Beds are old and worn. Worst part was the fact that there was no hot water and when we told them about it all that was said to us was Sorry sir.
Stayed 1 night in Jan 2024
Response from Olivia RediResponse Specialist on 11 Jan 2024
Thank you, Marvin, for telling us about your stay at the Red Roof Inn Holton. I am disappointed you had a less than satisfactory experience prompting your 1/5 score. The situation you described regarding the bed you found to be old and worn and no hot water being available are truly regrettable. I am very sorry for your experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist

2/10 Terrible

Fuatupe

Disliked: Cleanliness, property conditions & facilities, room comfort
RUDE & FILTHY!!
Rude Indian lady! Room smells, sheets not clean & bed are very uncomfortable!! the gentleman man & his nephews were really nice, that was the only thing good about this place! I will not stay here again but didn’t have the choice because all room were booked near my destination!
Stayed 1 night in Dec 2023
Response from Chevanese RediResponse Specialist on 31 Jan 2024
Thank you, Fuatupe, for taking the time to share your feedback regarding your experience at the Red Roof Inn Holton. I am happy to hear you had a nice encounter with the gentleman man and his nephews. On the other hand, we deeply regret the negative experiences you encountered with our staff's demeanor, the odor of the room, along with the other listed hindrances. Our primary goal is always to provide our guests with a clean and comfortable stay. For that reason, we sincerely apologize to have failed you. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 Excellent

Gregory

Stayed 1 night in Dec 2023
Response from Sharma RediResponse Specialist on 12 Dec 2023
Hello Gregory, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN HOLTON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

8/10 Good

Stuart

Stayed 1 night in Nov 2023
Response from Sharma RediResponse Specialist on 17 Dec 2023
Hello Stuart, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN HOLTON and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

8/10 Good

Susie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The staff was friendly and even told us where to park to make it easier for us to get to our room.
Stayed 1 night in Nov 2023
Response from Recordo Rediresponse Specialist on 24 Nov 2023
Hello Susie,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN HOLTON. It's great to see you enjoyed your stay, resulting in a 5/5 score. It's great to hear that you were pleased with the friendly and helpful service our staff extended. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Telephone was down television was horrible barely working. The smell was awful.
Stayed 1 night in Nov 2023
Response from Recordo Rediresponse Specialist on 17 Nov 2023
Hello Chris,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HOLTON. I was disheartened to see your stay resulted in a 1/5 score. Please accept our apologies for the indicated horrible experience you had with our TV, phone and the foul odor you highlighted. Please know that this isn't the level of service that Red Roof stands for and will take this into serious consideration so that we may improve our quality. We hope that you will give us the opportunity to provide you with a better experience the next time you are in the area.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 Excellent

Joe

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Dannielle Rediresponse Specialist on 14 Nov 2023
Hello Joe, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HOLTON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

4/10 Poor

cindy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was dirty dead bugs in the corners, VERY limited hot water, wifi almost never worked. Computers was down so paid cash, on the way home i got a notification that $67 had been paid to Red Roof Inn off my card. Called them still waiting for them to refund my money.
Stayed 1 night in Nov 2023
Response from LaTunde Murrant. Rewards Specialist on 7 Nov 2023
Dear Cindy,I appreciate you sharing your feedback following your stay at the RED ROOF INN HOLTON. I was saddened to read that your stay fell short of your expectations due to the insects in the corners, cleanliness of the bathroom and other concerns you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
This is a great place for the value… Front desk was nice enough & were clean. We were very pleased with our stay. I was apprehensive from the reviews… But I'm glad we decided to book the red roof. I would definitely book again.
Stayed 1 night in Oct 2023
Response from Devorine Red Roof Management on 31 Oct 2023
Hi Jessica,Thank you for sharing your kind comments with us. I am elated to hear that our value is great and you were pleased with our front office staff, your stay and you found our accommodations clean. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business.Thank you for choosing Red Roof Inn Holton. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

6/10 Okay

Violet

Travelled with family, Travelled with group
Disliked: Amenities
It wasn’t horrible but the room could have used some more cleaning the floor was dirty, the blankets had some stains, the pillow cases had long strands of hair on them..the room smelled bad..just bought some air freshener and my own blanket..but it was cheap and served it’s purpose and the only staff I encountered was the check in clerk and he was very friendly.
Stayed 2 nights in Oct 2023
Response from Devorine Red Roof Management on 31 Oct 2023
Hi Voliet,The feedback you provided was very valuable to us. I am happy to hear that the staff you encountered was friendly and nice. However, I am totally disappointed to hear that the floor was dirty, the blankets had some stains, .the room smelled bad amongst other concerns. It is Red Roof's primary aim to deliver on a clean and comfortable accommodations and it seems we missed the mark on your visit. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing Red Roof Inn Holton. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

4/10 Poor

Julie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Bare minimums, fixtures in poor repair.
Stayed 1 night in Oct 2023
Response from Devorine Red Roof Management on 30 Oct 2023
Hi Julie,Thank your feedback. I see your concerns in regards to the fixtures. I apologize for the impact this had. I was disheartened to see your stay resulted in a 2/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be taken into consideration and your room will be reviewed.Thank you for choosing Red Roof Inn Holton. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Devorine Red Roof Management on 28 Oct 2023
Dear Valued Guest!Thank you for taking a moment to positively rate your experience. The staff at the Red Roof Inn Holton and I appreciate your 5/5 score. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

2/10 Terrible

Krista

Stayed 1 night in Oct 2023
Response from OnielRediresponse Specialist on 12 Oct 2023
Hi Krista,Thank you for taking the time to write a review of your stay at the Red Roof Inn Holton. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

6/10 Okay

Margaret

Stayed 1 night in Sep 2023
Response from OnielRediresponse Specialist on 30 Sept 2023
Hello Margaret,Thank you for taking the time to write a review of your stay at the Red Roof Inn Holton. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

4/10 Poor

Noah

Travelled with family
Disliked: Cleanliness, property conditions & facilities
get what you paid for 2/10
Not sure what I was expecting for the amount I paid but honestly the experience was a little worse. The room itself barely looked like it was touched from the last occupants, beer cans in the garbage, razor on the ground, sticky floors, some of the utensils were used and not thrown away. I got a smoking room but when I got here the entire room reeked I had to open the window and leave the fan on all night. Burn holes in the blanket and left over ash residue on the pillows and bed. Honestly not sure if they even put clean sheets on :/. Overall my experience was probably 2/10
Razor under bed
Previous occupants garbage
Ash on pillow
Burn holes in blanket
Stayed 1 night in Sep 2023
Response from Oniel Rediresponse Specialist on 25 Sept 2023
Hi Noah,Thank you for taking the time to write a review of your stay at the Red Roof Inn Holton. Please accept our most sincere apologies for the concerns you described regarding the room's cleanliness and residue on pillows/sheets. At RedRoof we strive to provide guests with all the comforts of home so your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,OnielRediresponse Specialist

8/10 Good

Serhiy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Gabrielle RediResponse Specialist on 16 Sept 2023
Thank you for taking a moment to leave a review, Serhiy. The staff and I at the Red Roof Inn Holton appreciate your 8/10 score following your stay. Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

8/10 Good

Celia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A cheap but clean and safe hotel. No complimentary breakfast, but plenty of fast food places nearby.
Stayed 2 nights in Sep 2023
Response from Recordo Rediresponse Specialist on 11 Sept 2023
Hello Celia,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN HOLTON. I'm so glad we earned your 4/5 score. It's great to hear how pleased you were with our clean and safe property. I'm happy you liked our affordable rates. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Recordo Rediresponse Specialist

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Antonio,RediResponse Specialist on 9 Sept 2023
Hello Belinda, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HOLTON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, room comfort
Reviews show this as nicer than it is. Loud place.
Stayed 2 nights in Sep 2023
Response from Devorine RediResponse Specialist on 6 Sept 2023
Thank you for your honest feedback, Rebecca. I am disappointed that you found our location loud. Please accept my apology. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing Red Roof Inn Holton. We hope we have the opportunity to see you again in the future. .Sincerely,Devorine RediResponse Specialist

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy location friendly staff
Stayed 3 nights in Aug 2023
Response from Linton Rediresponse Specialist on 22 Aug 2023
Hello Gary,Thank you for telling us about your recent visit at the Red Roof Inn Holton. It's good to read that our location and friendly staff pleased you. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRediresponse Specialist

2/10 Terrible

Shauna

Travelled with family
Disliked: Amenities
Called Expedia and Expedia was very accommodating in getting a room in a different property equivalent to what had been reserved. Staff on duty was not at all nice, claimed that what I “requested” (2 bed non smoking) did not guarantee that I would receive this type room. Instead, received a room 1 bed and smelled like smoke. Also staff said I would need to call Expedia which I feel as though they didn’t think I would do. But I did! And glad I did!! Thumbs down to this property.
Stayed 1 night in Aug 2023
Response from Kerry-Lee RediResponse Specialist on 1 Sept 2023
Dear Shauna,The team and I at the RED ROOF INN HOLTON appreciate your comments following your recent stay. We however apologize for the poor experience. As per policy a room may be requested but not guaranteed. Feedback from our guest is always welcome as we strive to improve so our guest experiences will be better.Thank you again for your feedback.Sincerely.Kerry-LeeRediResponse Specialist

8/10 Good

Shawna

Stayed 1 night in Jul 2023

2/10 Terrible

Sharon

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The window was leaking from the rain, wasn’t clean before our stay, gave an attitude when asking for clean towels, and it had an ant infestation.
Stayed 7 nights in Jun 2023
Response from Antonio,RediResponse Specialist on 8 Jul 2023
Dear Sharon,I appreciate you sharing your feedback following your stay at the RED ROOF INN HOLTON. I was saddened to read that your stay fell short of your expectations due to ants, unprofessional staff among other negatives. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Antonio,Red Roof Management

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Needs some major cleaning and repairs to rooms
Stayed 1 night in Jul 2023
Response from Linton Rediresponse Specialist on 7 Jul 2023
Dear David,Thank you for telling us about your recent visit at the Red Roof Inn Holton. We are sorry you had a less than satisfactory experience. Your suggestion pertaining to repairs will be taken into consideration as we strive to improve the quality of our services and guest experience.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,LintonRediresponse Specialist

2/10 Terrible

Dan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room 116, had hardwood floors, there was stains on the sheets, the toilet was filthy and a shirt was left behind in the bathroom. The hallways were filthy and after seeing the room, we canceled and were told we would get a refund.
Stayed 1 night in Jul 2023
Response from Linton Rediresponse Specialist on 5 Jul 2023
Dear Dan,Thank you for telling us about your visit at the Red Roof Inn Holton. We are sorry you had a less than satisfactory experience. You stated that the possible stain sheets, the unclean toilet and the other downsides mentioned hindered your experience. I am grateful for the feedback you provided so we are able to continually improve our hotel.Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,LintonRediresponse Specialist

10/10 Excellent

charles

Liked: Cleanliness, staff & service
Stayed 14 nights in Jun 2023
Response from Linton Rediresponse Specialist on 26 Jun 2023
Hello Charles,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Holton and I are happy to see your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRediresponse Specialist

2/10 Terrible

stanley

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Powwow
Booked 3 rooms for family. The newer rooms were ok. Could not stay in the older room because the AC didn’t work
Stayed 3 nights in Jun 2023
Response from Tianna RediResponse Specialist on 15 Jun 2023
Hello Stanley,Thank you for taking the time out of your busy schedule to share your feedback regarding your recent visit at the Red Roof Inn Holton. I received a copy of your survey, and wanted to take a moment to personally respond. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience due to air conditioning unit not working as you described. Please accept our apologies.I have shared your feedback with management to ensure that your concerns are addressed. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,Tianna RediResponse Specialist

10/10 Excellent

Connie

Stayed 1 night in Jun 2023
Response from Tianna RediResponse Specialist on 13 Jun 2023
Hello Connie,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Holton. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. The staff and I were happy to see we met your expectations. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRediResponse Specialist

10/10 Excellent

Michael

Stayed 1 night in Jun 2023
Response from Recordo Rediresponse Specialist on 4 Jul 2023
Hello Michael, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HOLTON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRediresponse Specialist

2/10 Terrible

Juanita

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was the worst i have ever seen!! Bedding spotted and gross!! I had to drive 2 and a half hours home because i couldn't sleep there!!!
Stayed 1 night in Jun 2023
Response from Tianna RediResponse Specialist on 7 Jun 2023
Hello Juanita,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Holton. We sincerely appreciate your feedback and we're very sorry you were unhappy with your experience due to the uncleanliness of the bedding and the other concerns you highlighted. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we fell short with you. In the future, should you encounter any issues with us, please contact the front desk in an effort to ensure your satisfaction in real time.The staff and I appreciate your comments, as it will only help us to improve. Thank you again and we wish you all the best your future travels. Sincerely,TiannaRediResponse Specialist

6/10 Okay

Verified traveller

Liked: Cleanliness
Reasonable price for the accommodation, no frills
The room was clean. The room faced the parking lot, which was well lit, but a lot of light came in behind the curtains, so the room was never dark. Hotel is only two stories, so there was no elevator. No breakfast was provided, but there was coffee in the lobby. Never could figure out how to find stations on the television, mostly got snow - read a book instead. Bed a little on the soft side.
Stayed 2 nights in May 2023
Response from Tianna RediResponse Specialist on 31 May 2023
Hello Valued Guest,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Holton. We sincerely appreciate your comments and are happy to hear you had a satisfactory experience with us. It's great to hear that you were pleased with the spotlessness of your room. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.Sincerely,Tianna RediResponse Specialist

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
When we checked in e pulled the bedding down and found there was not top sheet and the mattress pad had blood stains on it. We told the front desk and they come and changed the bedding, Good thing we had checked.
Stayed 1 night in May 2023
Response from Tianna RediResponse Specialist on 29 May 2023
Hello Anthony, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Holton. It's good to see we earned your 3/5 score. However, you mentioned that the cleanliness of the bedding hindered your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. I am glad to know that you made an effort to report the problem to the front desk before leaving in an effort to directly address your concerns. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experienceSincerely, Tianna RediResponse Specialist

10/10 Excellent

Maksim, Prior Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2023
Response from Recordo Rediresponse Specialist on 21 May 2023
Hello Maksim,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN HOLTON. It's great to see that you had a good stay with us.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRediresponse Specialist

4/10 Poor

Thomas

One of the selling points between this Hotel and another was the breakfast - NO BREAKFAST! It was advertised and also on the information card in the room - 6am to 9:30am.
Stayed 1 night in May 2023
Response from Chevanese RediResponse Specialist on 14 May 2023
Dear Thomas,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Holton. In regards to breakfast, it is not an offered amenity at our location. However, there are quite a few restaurants within walking distance of the property that you can enjoy. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely, Chevanese RediResponse Specialist

10/10 Excellent

Maksim, Prior Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2023
Response from Sharma RediResponse Specialist on 13 May 2023
Hello Maksim,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HOLTON. It's great to hear that you found your visit to be good prompting your 5/5 rating. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once more, thank you for your review. We hope to continue to provide great experiences for you.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Maksim, Prior Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2023
Response from Linton Rediresponse Specialist on 23 Apr 2023
Dear Maksim,I appreciate your feedback following your recent experience at the Red Roof Inn Holton. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.With thanks,LintonRediresponse Specialist

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service
location and price. downfalls, lights burned out. bed rather low
Stayed 1 night in Apr 2023

4/10 Poor

Krzysztof, Manchester

Travelled with partner
Disliked: Property conditions & facilities
Not a red roof the old style
Stayed 1 night in Apr 2023
Response from Linton Rediresponse Specialist on 18 Apr 2023
Dear Krzysztof,Thank you for telling us about your recent experience at the Red Roof Inn Holton. You indicated that the aesthetic of our hotel did not aligned with your preferences, which is disheartening to read. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.I do hope that you will return to our hotel, or any of our other brand locations in the future.Very truly yours,LintonRediresponse Specialist

10/10 Excellent

Maksim, Prior Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2023
Response from Oshane RediResponse Specialist on 5 Apr 2023
Dear Maksim,Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your comments and are happy to hear you had a great experience with us. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,OshaneRediResponse Specialist

10/10 Excellent

Mistie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, affordable, pet friendly room. Bed are too soft for me and my neck and back problems but if you like a softer bed you are in luck.
Stayed 1 night in Mar 2023
Response from Adraine RediResponse Specialist on 17 Mar 2023
Dear Mistie,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Holton. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our clean, affordable and pet friendly room. I am sorry to read that the bed was too soft for you which affected you neck and back problems. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,Adraine RediResponse Specialist

8/10 Good

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I booked an inexpensive room not expecting much, but it had been recently renovated. It was clean and comfortable. The young woman at the front desk was friendly. After booking in I read the negative reviews and knew I needed to share my positive one. I was so glad to find an affordable, comfortable hotel I didn’t have to pay $300 for! (Like Topeka hotels). No breakfast as renovations were happening. That was fine with me.
Stayed 1 night in Mar 2023
Response from Dannielle Rediresponse Specialist on 14 Mar 2023
Dear Marcia,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN HOLTON. I am glad to read that you were pleased with our great value for price, cleanliness and comfort of the room, friendly front desk and the other great experiences you had. In regards to breakfast, it is not an offered amenity at our location. However, we are located within close proximity to restaurants you are able to enjoy. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Dannielle Rediresponse Specialist

2/10 Terrible

Hamdan

Travelled with family
Liked: Cleanliness, property conditions & facilities
You imbeciles made us stay at the checkout for an hour. This was very disappointing as one of ur long time customers. Do better!
Stayed 1 night in Mar 2023
Response from Adraine RediResponse Specialist on 11 Mar 2023
Dear Hamdan,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Holton. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with being check out for an hour. Please know that we value your feedback and your comments will be taken into consideration as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Adraine RediResponse Specialist

10/10 Excellent

Craig

Travelled with group
Liked: Property conditions & facilities
Disliked: Amenities
Alls good! Little messy around but they were remodeling! No breakfast! I would stay there again Rooms were clean, shower was very good! Price was right!
Stayed 1 night in Mar 2023
Response from Samantha RediResponse Specialist on 6 Mar 2023
Dear Craig,Thank you for taking the time to write a review of your stay at the Red Roof Inn Holton. I am happy you were pleased with our affordable rates, clean rooms and good showers. However, you indicated that it was a little bit messy due to the remodeling that was taking place. Please accept our sincerest apologies for the inconvenience it caused. In regards to breakfast, it is not an offered amenity at our location. However, we are located within close proximity to restaurants you are able to enjoy such as Burger King and Subway. Nevertheless, we appreciate your feedback as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,SamanthaRediResponse Specialist

10/10 Excellent

Maksim, Prior Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2023
Response from Oshane RediResponse Specialist on 23 Feb 2023
Dear Maksim, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN HOLTON. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane RediResponse Specialist

6/10 Okay

Danielle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dirty and had issues with water kept turning off.
Stayed 2 nights in Feb 2023
Response from Oshane RediResponse Specialist on 22 Feb 2023
Dear Danielle,Thank you for taking the time to tell us about your experience at the RED ROOF INN HOLTON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness in the room and the issues you highlighted with the water. Please feel free to reach out to the front desk or property manager whenever facing issues in an effort to have them addressed in real time. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OshaneRediResponse Specialist

8/10 Good

Marilyn K

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and was greeted. Room was nice.
Stayed 1 night in Feb 2023
Response from Oshane RediResponse Specialist on 21 Feb 2023
Dear Marilyn,Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the easy check in and nice rooms. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OshaneRediResponse Specialist

10/10 Excellent

Donald W.

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I had a nice stay.

8/10 Good

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd stay here. We had a room with a king bed, the room is huge. Nice shower. Very little dining options that are within walking distance though. Easy parking.
Stayed 1 night in Nov 2022