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Reviews of Comfort Suites Topeka Northwest

2.5 out of 5
Comfort Suites Topeka Northwest
6213 SW 10th Street, Topeka, KS

Reviews

8.4

Very good

Rating 10 - Excellent. 207 out of 405 reviews" "
Rating 8 - Good. 120 out of 405 reviews" "
Rating 6 - Okay. 35 out of 405 reviews" "
Rating 4 - Poor. 22 out of 405 reviews" "
Rating 2 - Terrible. 21 out of 405 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every year on our way to Utah. Clean, comfy rooms and nice staff.

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Renae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, great rooms and breakfast Thank you!
Stayed 2 nights in Aug 2023

2/10 Terrible

CHRISTIAN, FAIRFAX

Disliked: Cleanliness, staff & service, property conditions & facilities
Currently undergoing some renovations. Desk clerk is never at counter and phone doesn’t get picked w
Stayed 1 night in Aug 2023

8/10 Good

Janet

Stayed 2 nights in Apr 2023

8/10 Good

John

Stayed 3 nights in Nov 2022

10/10 Excellent

angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing, and the hotel is very comfortable stay ever time quite place and there breakfast is amazing. About the best hotel in town I give a 5 star
Stayed 1 night in Nov 2022

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, convenient location.

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, staff & service
Friendly. Great bed. Nice large room
Stayed 1 night in Nov 2022

10/10 Excellent

robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

2/10 Terrible

Sue

Business traveller
Disliked: Cleanliness, property conditions & facilities
Computer wasn't working at check-in, arrived in my room to find no towels then learned the bathroom hadn't been cleaned. They gave me a different room where the thermostat wasn't working. The next morning I discovered the shower head wasn't working. All in all, not impressive. I won't stay here again.
Stayed 1 night in Oct 2022

10/10 Excellent

Tamara

Stayed 1 night in Oct 2021

6/10 Okay

Alma

Stayed 1 night in Oct 2022

8/10 Good

Dan

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Clean room. Staff was efficient and friendly.
Stayed 1 night in Oct 2022

6/10 Okay

Brad

Travelled with family
Disliked: Property conditions & facilities
Showed head was falling out of the wall. Toilet bolts were missing on one side. Sauna did not work. Half of the lights in the pool room did not work. Seems they need to find a new repair man or the owner needs to stick some money into the place for repairs.
Stayed 1 night in Oct 2022

10/10 Excellent

Linda, Evansville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy. Clean and comfortable rooms. Friendly staff and good breakfast
Stayed 1 night in Oct 2022

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in this hotel is amazing. The la
Stayed 1 night in Sep 2022

10/10 Excellent

Jann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Stayed 1 night in Sep 2022

4/10 Poor

Karla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Totally Sketchy
Old and dirty. Deadbolt on room door was broken. Looked like door had been previously kicked in. Toilet paper had a few squares left on the roll when we got there. Cleaning streaks on mirror showed not entire mirror was cleaned. Parking lot had several lights out and was super dark and creepy. Only good thing was the breakfast was decent.
Stayed 1 night in Sep 2022

6/10 Okay

John

Liked: Cleanliness
Average.
Stayed 1 night in Aug 2022

8/10 Good

Jann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
Good
Stayed 1 night in Sep 2022

10/10 Excellent

Janice

Stayed 1 night in Aug 2022

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was exceptional comfortable and clean. We were on the roadside and it was very quiet until 7:30 am. Breakfast area supplied many choices both hot and cold Highly recommend.
Stayed 1 night in Aug 2022

6/10 Okay

CHARLES

Stayed 1 night in Aug 2022

6/10 Okay

Nicholas

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Its old and used, needs renovation. The staff was very polite.
Stayed 1 night in Aug 2022

10/10 Excellent

Tosha, Buckner

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for the NHRA nationals. Clean rooms. Friendly staff and very comfy beds!!
Stayed 1 night in Aug 2022

8/10 Good

cheryl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay. Bed was comfortable, lots of room, great hot breakfast!
Stayed 1 night in Aug 2022

2/10 Terrible

Patricia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had no hot water. There was no bedding for the pullout bed, when we got it, they only gave us sheets. Had to ask again for a blanket. The bathroom was beat up, hole in the wall. The front desk help was rude and said they could not bring us bedding, but when we went down they were sitting watching TV.
Stayed 1 night in Aug 2022

2/10 Terrible

donna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Refrig, No Micro, No Phone, Rude Service
When we walked in there wasn't even a hello. No smile, just whats your name...... Got to the room and got everything unpacked and got out of our daily cloths. Sat down and found that the TV didn't work. So we thought we'd call the front desk to see if someone could walk us through a fix. Guess what? NO PHONE. So I walked down to the desk. The lady came up and messed with it for 20 minutes and then retreated to get new equipment to set up. Its 9:30pm. Finally got the TV on.....she left and then we found out the SOUND didn't work. Couldn't turn it up on the TV or the Remote. So we bagged watching TV to unwind. We needed to put things in the cooler in the frig. Guess what? No refrig. Next morning I went to get coffee and my wifes coffee got cold so we decided to nuke it and realized there was no microwave either. I went down to the desk just to pose a few questions. I asked the woman at the desk if rooms were supposed to have phones. I said mine didn't have one. I asked her if rooms were supposed to have microwaves. She replied "some of them" .....WAH? I asked if rooms were supposed to have microwaves. She replied "some of them". I said your website said all rooms come with them. She said "we don't have anything to do with the website". I said unbelievable.....she replied "have a nice day sir" in a snarky way. We deserve a total refund.
Stayed 1 night in Aug 2022

10/10 Excellent

Nelson

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly helpful staff.
Stayed 5 nights in Aug 2022

10/10 Excellent

Laurie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Good breakfast
Stayed 1 night in Jul 2022

4/10 Poor

Brian

Disliked: Cleanliness, property conditions & facilities, room comfort
Yuck
We won’t be going back. Place is so in kept and is in great need of updating. Tiles crooked in sticking up in bathroom, could be dangerous. They need to close down and remodel.. just yuck
Stayed 1 night in Jul 2022

8/10 Good

Vell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely sanatized
Stayed 2 nights in Jul 2022

6/10 Okay

Polly Mae

Travelled with family
Lots of people tailgating in the parking lot and or just loitering. And since we had a first floor room, didn’t feel especially comfortable. When and if you could find a staff person they were nice and helpful. The pool was very foggy and the pool light popped out. Found wet towels at the bottom of it.
Stayed 1 night in Jul 2022

6/10 Okay

Danielle

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great job
Stayed 1 night in Jun 2022

6/10 Okay

Sharon

Travelled with family
The hotel was a nice place to stay, but I felt like our room wasn’t cleaned properly. There was hair on some of the towels and when we got an extra sheet and blanket from the front desk it was covered in hair. It was very off putting and I felt a little unsettled by the cleanliness of the hotel.
Stayed 1 night in Jun 2022

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awful, room was dirty, half the lights didn't work, bathtub was dirty, furnishings were awful, hallway sanitation station was disgusting, evening staff at check in was more interested in watching tv than assisting with checkin
Stayed 1 night in Jun 2022

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The assistant manager was great to me and my kids. We loved it. We will be back again
Stayed 1 night in Jun 2022

8/10 Good

R. E.

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2022

2/10 Terrible

Matthew

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Request for a FULL Refund. The hallway smelt heavily like weed and our room smelt like pure smoke. The front lady couldnt offer us another room and just gave us FEBREEZE to help with the smell.
Stayed 1 night in Jun 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Rosalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean and comfortable. Great breakfast!
Stayed 1 night in May 2022

10/10 Excellent

Heather

Stayed 1 night in Jun 2022

6/10 Okay

Angelina, CASTLE ROCK

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Friendly staff, good sized rooms, comfortable beds. Bathrooms need work: needed caulking, plumbers tape at showerhead, looked like some mold in the shower.
Stayed 1 night in May 2022

10/10 Excellent

Octaveu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

8/10 Good

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
The man who checked me in have no information as to wifi, breakfast, or the back door being locked. I asked which end of the hall our room was closest to & he said nothing. My daughter & I got to the back door & the key wouldn't unlock it. My sister was coming down the hall & let us in. Found out the next morning, from a nice lady, that the back door is only one way (out) due to circumstances. I understand & am fine with it but he should have told me.
Stayed 2 nights in May 2022

8/10 Good

Laura

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice suite room, comfortable and clean. Nice place overall. Essential items in the room broken or not maintained, toilet paper holder broken such that toilet paper roll fell on the floor…yuck! Desk area set up was nice but the desk chair was in hideous condition! Couldn’t believe it was still in rotation for use….”pleather”.covering was severely peeling off on the headrest, armrests, and seat. This needs to be switched out immediately. Finally, as a pet friendly facility there is no designated “pet relief” area and the grass was not cut and was quite tall making it very difficult for my tiny dogs to “do their business”.
Stayed 1 night in May 2022

4/10 Poor

Brad

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The building is old and worn. Owner needs to update or close!
Stayed 1 night in May 2022