Stayed at this hotel for a week for business. Upon arrival they gave my requested room away, so moved me to a temp room for a night with intentions to move me to the new room the next day. The next day the day shift gave that room away as well, so after some upset the 2nd shift clerk did finally put me in the originally requested room with an upgrade, so no harm, no foul :). After that incident it was smooth sailing. Small hotel but very nicely situated around everything. Staff are very friendly and seem to want to make your stay pleasant, they just need to follow through and communicate between shifts. Had a great stay after things were corrected. I appreciated that they recognized their error and made it up to me, it showed me they cared if I stayed again at some point, which I will. Good recovery!
"Reasonably priced hotel with pool and clean rooms."
This hotel was reasonably priced, had a lovely pool, and was well situated near the main attractions of Toledo, Ohio.
The staff was courteous and helpful and the check-in/check-out process was painless.
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