Lobby

Reviews of Hilton Garden Inn Toledo Downtown

3 out of 5
Hilton Garden Inn Toledo Downtown
101 N Summit St, Toledo, OH

Reviews

9.0

Wonderful

Rating 10 - Excellent. 287 out of 437 reviews" "
Rating 8 - Good. 81 out of 437 reviews" "
Rating 6 - Okay. 41 out of 437 reviews" "
Rating 4 - Poor. 13 out of 437 reviews" "
Rating 2 - Terrible. 15 out of 437 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Updated and has nice staff. Great location if you want to walk to all the bars, restaurants, mud hens, huntington center, etc.
Stayed 1 night in Mar 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Brett

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Tammy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the room was nice
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great access to dance comp. Comfy hotel room to come back and rest!
Stayed 1 night in Mar 2024

8/10 Good

Lauren

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Jill

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We called ahead to ask about parking facility and were given wrong info
Stayed 1 night in Feb 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room perfect view of the river
Stayed 1 night in Mar 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Great view of The Berdan building
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff ladies were super friendly and kind.
Stayed 1 night in Mar 2024

10/10 Excellent

Laurie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so happy to see the restaurant open until 10 pm. Wonderful staff and excellent food.
Stayed 1 night in Feb 2024

6/10 Okay

Robert

Disliked: Property conditions & facilities
If you are driving down Summit Street looking for the Hilton, don’t bother looking because you won’t find it. It is hidden inside a commercial real estate complex called the Glass City Center. Not a Hilton sign to be seen. Actually not a hotel at all as the term is usually understood, it is a block of rooms carved out of the business complex. Amenities are scarce. But close to the Mudhens baseball field, so there is that.
Stayed 1 night in Feb 2024

10/10 Excellent

Jill

Travelled with group
Liked: Staff & service, property conditions & facilities
Great place to stay, conveniently located to all things downtown!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Nancy, Antwerp

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Convenient location to downtown
Stayed 1 night in Jan 2024

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot that came highly recommend
Stayed 1 night in Feb 2024

8/10 Good

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very nice place to stay. Clean, great location, staff was awesome. Only knocks were that the wait for the valet when arriving was very long (only one valet person working) and the room was way to warm and the controls didn’t work.
Stayed 1 night in Feb 2024

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Iva

Liked: Cleanliness, staff & service, property conditions & facilities
Went to a concert at Huntington Centre. Great place to stay for the event.
Stayed 1 night in Feb 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
nice property in an urban setting with close by dining options
Stayed 1 night in Feb 2024

6/10 Okay

Ashley

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was clean and check in was very easy. There was incredibly loud banging starting at 6 am and sounded under us - so would have been third floor. Maybe breakfast prep? Overall was a good stay. Would stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

mattie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Rob

Stayed 1 night in Feb 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Courteous staff, clean facilities. Lots of food options within a very short walk and a beautiful view of the Mud Hens Stadium from our window.
Stayed 1 night in Feb 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Brandon

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Chartamiar

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
All the staff was very nice and organized
Stayed 2 nights in Feb 2024

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was expensive, but stay was worthwhile. We’re going to book our next trip to Toledo. 5 minutes from everything.
Stayed 3 nights in Jan 2024

10/10 Excellent

Bernadette, Stockbridge

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay here. Very clean and close to bars and restaurants.
Stayed 1 night in Dec 2023

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, the staff was very welcome and accommodating. The valet services were top notch
Stayed 1 night in Jan 2024

10/10 Excellent

Sherri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were doing some construction in the lobby area, but every where else was wonderful. The valet parking ($25) was super convenient and easy to navigate!
Stayed 1 night in Jan 2024

10/10 Excellent

Ashley

Stayed 1 night in Jan 2024

6/10 Okay

Chris

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Continental breakfast which my daughter only wanted a yogurt was 10.00? Also first hotel i had to pay for parking . Definitely a want to be high scale hotel that up charges.. Better off staying @holiday inn thats 5miles away that u dont hear the elevator running 24/7..
Stayed 1 night in Jan 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

LeAndre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the event we are attending are within walking distance
Stayed 1 night in Jan 2024
Response from CP on 15 Jan 2024
Thank you for the comments

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from CP on 15 Jan 2024
Thank you

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from CP on 12 Jan 2024
Thank you for the kind score

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jan 2024
Response from CP on 12 Jan 2024
Thank you!

10/10 Excellent

Michael

Stayed 1 night in Jan 2024
Response from CP on 12 Jan 2024
Thak you for the kind score

8/10 Good

Quintia

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from CP on 12 Jan 2024
Thank you

10/10 Excellent

Somar, Westlake

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was smooth and staff was freindly! Great place to stay.
Stayed 1 night in Jan 2024
Response from CP on 12 Jan 2024
Thank you, we appreciate the comments.

8/10 Good

Timothy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from CP on 12 Jan 2024
Thank you

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from CP on 12 Jan 2024
Thank you

6/10 Okay

Rakesh

Liked: Property conditions & facilities
Ok
Stayed 2 nights in Dec 2023

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfy
Stayed 1 night in Dec 2023
Response from CP on 12 Jan 2024
Thank you!

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel and bar missing pool ..room could use a foot stool
Stayed 1 night in Dec 2023
Response from CP on 12 Jan 2024
Thank you for the comments.I will suggest the foot stool, I'm not sure I can help with the pool.

10/10 Excellent

Crystal Ahmad

Business traveller
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from CP on 12 Jan 2024
Thank you

6/10 Okay

Kim

Liked: Property conditions & facilities
Do not disturb signs!!! You need them
There is never a do not disturb sign in our room. This is probably our 15th stay. And housekeeping wakes us up every single time. We stay at a hotel to try and get some sleep and rest away from the hustle and hustle of home. I don’t know why they don’t know who has check out yet. Or give us do not disturb signs!!
Stayed 1 night in Dec 2023
Response from CP on 12 Jan 2024
Thak you for letting us know, I will make sure that the housekeeping manager is aware of your concerns and this has been an ongoing issue.

10/10 Excellent

AnDrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from CP on 12 Jan 2024
Thank you

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from CP on 12 Jan 2024
Thank you!