Ratings based on 144 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Clean; good for a quick sleep and an early start

Posted 20-Jul-2014
Strangely, there were no dishes in the room (no courtesy glasses), but it was a simple matter of contacting the front desk to get some. Apparently this is just their policy. They will bring a whole set (plates, silverware, etc) of dishes to your room if you ask though. Full kitchen was nice to have including a full size fridge. Clean, quiet, comfortable. Would recommend.
2 out of 5
by jay from Cleveland, OH

Not a clean Hotel

Posted 11-May-2014
Pros: Location
Cons: Better cleaning and updating
Needs serious updating not only the roof. Not a clean hotel
Comment from Hotel Management
13-May-2014 by Manager, Hotel Management
Jay - Thank you for taking the time to write a review of your stay. I sincerely apologize for your experience including the level of cleanliness in your room. In response to your feedback, I will meet with the staff to review our cleaning procedures to ensure your experience is not repeated. Your feedback regarding our overall accommodations is greatly appreciated and it will help us in our efforts to continually improve our hotel. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future!
4 out of 5
Recommended
for Everyone
by Brad from Indiana

Uncle Brad's Words

Posted 15-Apr-2014
Good facility. Other then the construction workers smoking in their rooms the facility is clean and all the staff were friendly and courteous. I'd stay again if the need arises.
4 out of 5
Recommended
for Business Travellers
by Brian from Grand Rapids, MI

Good place for 1-2 night stay

Posted 20-Nov-2013 on Hotels.com
I did a one night stay here on a business trip. The hotel is conveniently located near the expressway. It was clean and the service was fine. The bed in the room was not the most comfortable. And the continental breakfast was very sparse. But for a short stay, the pros outweighed the cons.
2 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveller

This traveller left a rating score only Posted 09-Nov-2013 on Hotels.com
5 out of 5
Recommended
for Couples
by Rick from Indiana

A great stopover for us

Posted 30-Oct-2013 on Hotels.com
We were very pleased with the room and the hotel was located near several places to eat. We will definitely check them out for our next stay.
4 out of 5
Recommended
for Families
by Mary Ann from NJ

Mid-trip stopover

Posted 28-Oct-2013 on Hotels.com
Our destination was Chicago, so this was just a place to sleep after 9 hrs of driving. Without GPS, this hotel would have been difficult to find (in the middle of a mall ). Personnel pleasant, even at 10:30PM....Nice looking hotel, well-kept & decorated. Only thing I would comment on was that the lobby reeked of stale smoke and the hallways smelled like food cooking (not brought in). It was fine once we hit the room. Guess they need better ventilation...
4 out of 5
Recommended
for Everyone
by A verified traveller from toledo

This traveller left a rating score only Posted 20-Oct-2013
2 out of 5
Recommended
for Business Travellers
by Donny V from Cincinnati

Basic

Posted 07-Oct-2013 on Hotels.com
Hotel is very basic. Very clean, but spartan accomodations. No shampoo, conditioner or mouthwash provided. Breakfast was coffee and cellophane wrapped muffin. Hallways and stairs smelled of smoke, and the mattress smelled musty. This was fine for the money, but it does not deserve more than a 2 rating.
5 out of 5
Recommended
for Overnight Stay Before Destination
by Lee Ann from Gurnee, IL

Great Toedo stay

Posted 30-Aug-2013 on Hotels.com
Love the spaciousness of the room. Plenty of restaurant choices nearby. We walked to dinner.