Ratings based on 185 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Students
by A verified traveller from Chicago, IL

The hotel was decent.

Posted 13-Jul-2015
Pros: Rate was fantastic, people were nice.
Cons: The bed was not comfortable.
Location: the location was great, right off the turnpike on our way to Sandusky for Cedar Point.
We checked in late (10 pm) after driving 4 hours from Chicago. We had to wait about 5-10 minutes before someone greeted us, even thought we could see his reflection in the window and were saying hello. Everyone else we were exposed to, were great. The room was decent, the bed was not very comfortable. We did have a dog barking from down the hall.
5 out of 5
Recommended
for Everyone
by A verified traveller from Fond du Lac, WI

Ideal location

Posted 07-Jul-2015
This was a motel, nothing glitzy or posh. It wasn't "of the finest". But, the rooms were clean, not worn out, & you had everything you could possibly want, inc. a large refrigerator, microwave, & 2 burner stove. The staff was great & very pleasant & helpful. The location was amazing in that every franchise & store in creation was in close proximity. The access to all of Toledo was also amazing. Definetly recommended!
Comment from Hotel Management
22-Jul-2015 by Manager, Hotel Management
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that our staff provided you with excellent customer service and that our location was convenient for your needs. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
4 out of 5
Recommended
for Everyone
by A verified traveller from york sc

Nice kitchen

Posted 04-Jul-2015
Great for a weeks stay, the room with a kitchen gave us the opinion to eat in and save.
Comment from Hotel Management
21-Jul-2015 by Manager, Hotel Management
I want to thank you for taking the time to post a review of our property. I'm so pleased to hear that you enjoyed our spacious rooms and fully equipped kitchens. I’m thrilled we were able to provide you with a home away from home experience. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
5 out of 5
Recommended
for Everyone
by A verified traveller from Wisconsin

very decent

Posted 24-Jun-2015
Pros: close to road
Cons: chemical smell hall way
clean, nice, nice kitchen..........................................................................................................................................................................
Comment from Hotel Management
30-Jun-2015 by Manager, Hotel Management
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you found your recent stay to be pleasant and enjoyed our fully equipped kitchens. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
1 out of 5
by A verified traveller from Lexington ky

i will recommend my friends not to go this hotel

Posted 22-Jun-2015
Pros: only location
Cons: i will never go there
Location: it is good
there is no breakfast only coffee,orange and pieces of cakes,even no place to sit and eat,i will call it (DRIVE THROUGH BREAKFAST),no any services for the room,you must clean it and take the garbage out side,employee are not friendly at all, bad small in the room
Comment from Hotel Management
30-Jun-2015 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I sincerely apologize that our amenities were not to your expectations. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. To ensure that a situation like yours doesn't happen again, I will be retraining our staff on the importance of providing professional customer service and clearly communicating our amenities. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
1 out of 5
by A verified traveller from Lexington ky

i will not recommanded

Posted 22-Jun-2015
Pros: no breakfast,no services not friendly staff
Cons: i don't think i will be there again
Location: good location
very bad experience, worst service i had seen in all hotels which are more cheaper. no place to sit and have breakfast.
3 out of 5
Recommended
for Everyone
by A verified traveller

Served the purpose

Posted 02-Jun-2015
Pros: Close to our venue
Cons: Get those smokers in their on wing
Needed a place that provided kitchen facilities and got that with this room. Booked non-smoking and got that however the smokers are on the first floor and there was plenty of them. Smoke rises.....you do the math! The ventilation was bad and we could smell the smoke on the third floor. Not good.
Comment from Hotel Management
11-Jun-2015 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. I am pleased to read that you enjoyed our fully equipped kitchens; however, I am very sorry for the smoke odors you experienced. I discussed your comments with the team, and we will work with our housekeeping staff to better eliminate smoke odors. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
2 out of 5
by A verified traveller

Al acart approach to necessities.

Posted 26-May-2015
Pros: Comfortable mattress
Cons: Extremely limited breakfast! They should at least offer decaf coffee.
Location: Convenient location
Nice quiet room with a good bed. However cleanliness in the bathroom was an issue and we had to ask for hair dryer and coffee maker. Very basic TV.
Comment from Hotel Management
02-Jun-2015 by Manager, Hotel Management
Thank you for taking the time to write a review of your experience with us. We appreciate you letting us know that your experience did not meet our company’s high standards. I discussed your comments with the team, and we are diligently working on ensuring that our housekeeping staff is properly cleaning all guest rooms. Still, I am pleased to read your remarks about the comfortable mattress and convenience of our location. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ohio

One Great Experience

Posted 12-May-2015
Pros: The convience of being able to save money on food and cook in.
Cons: cleaning of the reclining chair.
Location: all kinds of eatery and shopping....wonderful location easy access to highway.
everything was in a timely matter i didn't have to wait thank you expedia, not to mention the hotels quick response. it was like a effiency apartment. nice reclining chair, the bed was every so comfortable. Hated i missed the to go breakfast, but i was loving the comfort of the bed. my favorite was the full size refrigerator.....with the stove top counter. I could save money and eat in. the atmosphere was very pleasant. Location right at the highway very convenient..... I will look for Extended Stay where ever i travel. Thank you Extended Stay for a great hotel experience . Oh, i forgot me and my husband had a smokers room you could not tell, the room reeked no smoke. we both enjoyed our stay!!! A+ for Extended Stay.....
Comment from Hotel Management
20-May-2015 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. I am thrilled to read that your stay was such a great experience for you. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
2 out of 5
Recommended
for Couples
by Gurinder from Windsor, Ontario

Not in the future.

Posted 21-Apr-2015 on Hotels
The hotel is designed for "extended stay" (with kitchenette) and not for overnight accommodations. Bedding looked used (definitely not fresh). Previous customer had left a half empty booze bottle and half empty coke bottle in the fridge that was never cleaned out. The free breakfast is a joke and should not be offered as such (it is misleading). Even though the room was "non-smoking", we could smell smoke in the bedding. I wouldn't really book this hotel on future needs.
Comment from Hotel Management
04-Jul-2015 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that your stay was not what you expected and that you experienced cleanliness issues. I discussed your comments with my housekeeping team, and I am working with them to double check every area in our guest rooms to ensure everything is removed and properly cleaned before a new guest checks in. I hope you accept my sincerest apologies with the issues you encountered and know that we continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.