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Reviews of Country Inn & Suites by Radisson, Toledo, OH

3 out of 5
Country Inn & Suites by Radisson, Toledo, OH
541 W Dussel Dr, Maumee, OH

Reviews

7.8

Good

Rating 10 - Excellent. 398 out of 1001 reviews" "
Rating 8 - Good. 313 out of 1001 reviews" "
Rating 6 - Okay. 131 out of 1001 reviews" "
Rating 4 - Poor. 81 out of 1001 reviews" "
Rating 2 - Terrible. 78 out of 1001 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Toby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Yiming

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lot nicer than some of the other hotels in it's class. Good value for the money
Stayed 1 night in Apr 2024

10/10 Excellent

Meltrina, Maumee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property!!!
Stayed 1 night in Apr 2024

2/10 Terrible

Jenith

Disliked: Cleanliness, staff & service, property conditions & facilities
This was not my reservation. My Expedia account was hacked and I have been unable to get any resolution. I’m sure it’s a lovely hotel, but I’m not the one staying there. Grrrrrr….
Stayed 1 night in Apr 2024

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was a breeze. Great help at the front desk with Missy, very informative and helpful. Room was excellent and clean. Location is great with a few restaurants and being right off the highway. We will be stopping here again!
Stayed 1 night in Apr 2024
Response from Front Desk on 13 Apr 2024
Thank you for you review. We are always glad to receive positive feedback. Looking forward to hosting you again!

10/10 Excellent

Ken

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front Desk on 14 Apr 2024
Thank you for your feedback! We are glad to hear you enjoyed your stay.

6/10 Okay

Bob

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on 13 Apr 2024
Thank you for your review! We are always glad to receive positive feedback.

2/10 Terrible

Amberly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room was not cleaned and beds weren’t made - sheets hadn’t been changed. The breakfast was limited, had a waffle Iron but nothing to make waffles. The toaster didn’t have levers they were broken off.
Stayed 1 night in Apr 2024
Response from Front Desk on 11 Apr 2024
Thank your for your feedback. We will relay your comments to our staff.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2024
Response from Front Desk on 9 Apr 2024
Thank you for you feedback! We are glad to hear you enjoyed your stay!

10/10 Excellent

Cindy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place to stay! Missy was great at check in!
Stayed 1 night in Apr 2024
Response from Front Desk on 9 Apr 2024
Thank you for you feedback! We are glad to hear you enjoyed your stay!

10/10 Excellent

Antonia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay super clean and comfortable rooms :)
Stayed 3 nights in Mar 2024
Response from Front Desk on 9 Apr 2024
Thank you for you feedback! We are glad to hear you enjoyed your stay!

6/10 Okay

madison

Business traveller
Liked: Cleanliness, staff & service, amenities
My room was a tad run down, a few of the bathroom plugs didn't work and some furniture damage. But overall, my room was clean and I did enjoy that the rooms had a mini fridge and microwave. The staff were helpful and would overall stay here again.
Stayed 3 nights in Apr 2024
Response from Front Desk on 9 Apr 2024
Thank you for you feedback! We are glad to hear you enjoyed your stay!

8/10 Good

Marylou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on 3 Apr 2024
Thank you for your feedback!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk people were helpful. Breakfast was good
Stayed 1 night in Mar 2024
Response from Front Desk Staff on 23 Mar 2024
Thank you for staying with us! We are so glad to hear you enjoyed your stay.

10/10 Excellent

Melanie, Birmingham

Travelled with family
.
Stayed 1 night in Mar 2024
Response from Front Desk Staff on 17 Mar 2024
Thank you for your feedback!

6/10 Okay

Theodore

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on 30 Mar 2024
Thank you for your feedback.

2/10 Terrible

ERIK, Milton

Disliked: Cleanliness, property conditions & facilities
First and last time staying at a Country Inn. Our bathroom was dirty. Common areas were dirty. Literal garbage on the stairs. No available electrical outlets anywhere near the beds. Front desk clerk was excellent and pleasant and helpful. Otherwise, a complete fail. It was so bad: I had booked the next night at another Country Inn but I cancelled it, even though I couldn’t get a refund. Will never choose a Country Inn again. Cannot recommend.
Stayed 1 night in Mar 2024
Response from Front Desk Staff on 17 Mar 2024
Thank you for your feedback! We are sorry to hear you did not enjoy your stay. Your comments have been relayed to our staff.

10/10 Excellent

Meltrina, Maumee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! She gave me options to different restaurants and all the amenities. I will definitely stay here again!!
Stayed 1 night in Mar 2024
Response from Front Desk Staff on 17 Mar 2024
Thank you for your feedback! We are glad to hear you had a pleasant experience!

10/10 Excellent

Det

Travelled with family
The friendliness of the staff
Stayed 1 night in Mar 2024
Response from Front Desk Staff on 17 Mar 2024
Thank you for your feedback! We are glad to hear you enjoyed your stay.

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Mar 2024
Response from Front Desk Staff on 17 Mar 2024
Thank you for your feedback!

2/10 Terrible

carla

Disliked: Staff & service
The front desk person was extremely rude not to only me but every customer that was down at the front desk. Once getting to my room and realizing I was double charged for my room she told me there was nothing she could do. She has no business working people.
Response from Front Desk Staff on 4 Mar 2024
We deeply apologize for your experience. We will relay your comments to our staff and use them to improve. Thank you for your feedback.

2/10 Terrible

Christian

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When i arrived they didnt have to room available that i booked. It was either i take a total loss or sleep in a different room
Stayed 1 night in Feb 2024
Response from Front Desk Staff on 26 Feb 2024
Thank you for your feedback! We deeply apologize for the inconvenience and will contact Expedia on your behalf

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that there was complimentary breakfast every morning. My son enjoyed that and the pool. The ladies in the cafe are extremely nice and curdious. Housekeeping did not ask me if i needed anything at all. I had to ask for extra garbage bags, towels and tags. When i went to ask the one Mexican American, lady she got an attitude and told me not to touch her cart. I was only trying to toss gargage into her garbage bag. So that right there made me feel some type of way. The other housekeeper was an African American lady and she was super nice! So thank you for being so nice to me when asking for extra things for my room. Other than that incident, we had a great visit. The women at the front desk were great as well. Very professional. The lobby was very clean.
Stayed 2 nights in Feb 2024
Response from Front Desk Staff on 26 Feb 2024
Thank you for your feedback! We are so glad to hear you enjoyed your stay with us.

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked last minute and were blown away by how nice the room was. Upon arrival check in was easy and fast, and the desk clerk made sure to call our room to ensure everything was in order and up to our standards. The room was quiet, and clean. Our only complaint was the lack of outlets near the bed to charge our phones. Breakfast was standard and the coffee was ok. We didnt swim so I cant review the pool, though it looked clean at a glance. We would definitely stay here again.
Stayed 1 night in Feb 2024
Response from Front Desk Staff on 26 Feb 2024
Thank you for your feedback. We are so glad to hear you enjoyed your stay! We look forward seeing you again!

10/10 Excellent

Nate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was as expected, with one exception, the pool was out of order...very disappointing
Stayed 1 night in Feb 2024
Response from Front Desk Staff on 8 Feb 2024
Thank you for your feedback!

10/10 Excellent

Joann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Missy was amazing. room nice
Stayed 2 nights in Jan 2024
Response from Front Desk Staff on 3 Feb 2024
Thank you so much for your feedback! We were glad to have you and hope to see you again!

8/10 Good

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Desk Staff on 3 Feb 2024
Thank you so much for your feedback! We were glad to have you and hope to see you again!

8/10 Good

Laurie

Stayed 1 night in Jan 2024
Response from Front Desk Staff on 3 Feb 2024
Thank you so much for your feedback! We were glad to have you and hope to see you again!

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Desk Staff on 3 Feb 2024
Thank you so much for your feedback! We were glad to have you and hope to see you again!

10/10 Excellent

Alicia

Stayed 2 nights in Dec 2023
Response from Front Desk Staff on 3 Feb 2024
Thank you so much for your feedback! We were glad to have you and hope to see you again!

10/10 Excellent

Timothy R

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff very welcoming.
Stayed 4 nights in Dec 2023
Response from Front Desk Staff on 3 Feb 2024
Thank you so much for your feedback! We were glad to have you and hope to see you again!

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Missy at the frint desk is awesome!
Stayed 1 night in Dec 2023
Response from Front Desk Staff on 3 Feb 2024
Thank you so much for your feedback! We were glad to have you and hope to see you again!

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Front Desk Staff on 3 Feb 2024
Thank you so much for your feedback! We were glad to have you and hope to see you again!

2/10 Terrible

Youmee

Stayed 1 night in Dec 2023
Response from Front Desk Staff on 28 Dec 2023
Thank you for you feedback. We are sorry to hear you didn't enjoy your stay and apologize for any issues you may have experienced

10/10 Excellent

Mike

Stayed 1 night in Dec 2023
Response from Front Desk Staff on 28 Dec 2023
Thank you for you feedback! We are glad to hear you enjoyed your stay with us. We look forward to seeing you again!

4/10 Poor

Brent L

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service
It looked like this place is having trouble hiring a decent cleaning staff. 20 minutes after in our room and another couple walks in with same room key.
Stayed 2 nights in Dec 2023
Response from Front Desk Staff on 28 Dec 2023
Thank you for you feedback. We are sorry to hear you didn't enjoy your stay and apologize for any issues you experienced.

10/10 Excellent

Elaine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk Staff on 28 Dec 2023
Thank you for you feedback! We are glad to hear you enjoyed your stay with us. We look forward to seeing you again!

2/10 Terrible

Tina

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
I won't recommend because my room had someone's hair in the shower, tub and's sink😕😓 then i pulled back the duvet and's More globs of foriegn hair. I was only there because i had been celebrating my birthday wkend at an Ohio casino and decided to grab a quick hotel to just rest before the trip home. They promised to refund but Never did. We were only there from midnight till 8a strictly for sleeping. It was otherwise a decent place to crash... Not recommended for a vacation. Yuck and Charged me Full price. I have video and pics but they didn't want to see them. The next day they offered only to move rooms but i was going home by then.
Stayed 1 night in Dec 2023
Response from Front Desk Staff on 28 Dec 2023
Thank you for you feedback. We are sorry to hear you didn't enjoy your stay and apologize for any issues you may have experienced

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is beyond wonderful and the rooms are so nice and comfortable feeling.
Stayed 1 night in Dec 2023
Response from Front Desk Staff on 28 Dec 2023
Thank you for you feedback! We are glad to hear you enjoyed your stay with us. We look forward to seeing you again!

2/10 Terrible

Douglas, Elkhart

Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Front Desk Staff on 28 Dec 2023
Thank you for you feedback. We are sorry to hear you didn't enjoy your stay and apologize for any issues you may have experienced

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk Staff on 28 Dec 2023
Thank you for you feedback! We are glad to hear you enjoyed your stay with us. We look forward to seeing you again!

8/10 Good

DENNIS

Liked: Staff & service, property conditions & facilities
Comfortable bed and nice breakfast
Stayed 2 nights in Nov 2023
Response from Front Desk Staff on 28 Dec 2023
Thank you for you feedback! We are glad to hear you enjoyed your stay with us. We look forward to seeing you again!

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean rooms ! Staff was wonderful! Would definitely stay again .
Stayed 1 night in Oct 2023
Response from Front Desk Team on 2 Nov 2023
Thank you for your feedback! We are glad to hear you enjoyed your stay.

10/10 Excellent

David L.

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Wish breakfast would start earlier
Stayed 1 night in Oct 2023
Response from Front Desk Team on 2 Nov 2023
Thank you for your feedback! We are glad to hear you enjoyed your stay.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Very Poor Experience
The driveway to get to the hotel goes through two other hotel parking lots. There were no signs to direct us. The front desk staff was nice and called after we were in the room. Things seemed good initially. Upon more time in the room, there was hair in the bathroom all over the floor, about 1/4 roll of TP with no back up, and two towels for 3 guests. No one mentioned that the ice machine was broken for the whole hotel. On Saturday, water backed up in the tub. We asked for that to be addressed as well as more towels and TP. We left for 8 hours. TP and towels were left in the bathroom. No housekeeping service was done, so garbage was overflowing. And the shower backed up with even more water on Sunday morning. The beds were horribly uncomfortable and the breakfast was barely mediocre. We will never stay here again.
Stayed 2 nights in Oct 2023
Response from Front Desk Team on 2 Nov 2023
Thank you for your feedback. We apologize for any issues during your stay and will relay your comments to our staff.

4/10 Poor

Charlow Ann

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The receptionist on Friday night, Oct 20th was rude.
Stayed 1 night in Oct 2023
Response from Front Desk Team on 2 Nov 2023
Thank you for your feedback. We apologize for any issues during your stay and will relay your comments to our staff.

2/10 Terrible

Gregory

Stayed 1 night in Oct 2023
Response from Front Desk Team on 2 Nov 2023
Thank you for your feedback.

8/10 Good

Lorri Jean

Stayed 1 night in Oct 2023
Response from Front Desk Staff on 28 Dec 2023
Thank you for you feedback! We are glad to hear you enjoyed your stay with us. We look forward to seeing you again!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Front Desk Team on 19 Oct 2023
Thank you for your feedback! We are happy to hear you enjoyed your stay.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick solo to meet friends, very clean and quiet, room very comfortable and the bed was great. Easy to find and plenty of food options as well.
Stayed 1 night in Oct 2023
Response from Front Desk Team on 12 Oct 2023
Thank you for your feedback! We are so glad to hear you enjoyed your stay. Please consider us again for your next visit.