We had some issues with the staff finding the reservations, even with the confirmations provided, but other than that; the stay was nice. The rooms are spacious and the beds are so comfortable. I love the fact that the sheets are soft an not starchy, and they have several options for pillows. I would say overall the stay was great!!
Hotel was very nice and just what I expected. Very clean our only issue is having a plug for my husband's sleep machine close to the bedside. Hotels need to keep this in mind for future guest as it is a very popular problem today.
Loved the restaurant: food was excellent, and staff so nice & friendly not rushed at all.
I really enjoyed this hotel. The front desk staff was very considerate. I was travelling by myself and instead of putting me in the back of the hotel, they moved me to a closer room. I didn't even say anything, I just walked in and told them I needed to check in. They were like, "well we don't like to put travellers who come by themselves in the back of the hotel, so is it okay if we move you closer to our offices?" The room itself was clean. The furniture was nice and I had a comfortable clean bed. The shower and bathroom are outdated, but everything was "made in the USA" so I rated that as a plus. There was parking right outside my door which I think is a great feature of this hotel. They also have coffee and donuts in the morning.
Continental Breakfast choices were plentiful. All food was fresh. Carpet was clean and not worn. All ice machines worked. Air conditioning worked. Hotel smelled clean when we walked in. No language barrier. All English was clearly understood. Friendly staff. In-room coffee pot, blow dryer, and iron/ironing board
From the moment we were at the check in counter until we checked out, our stay was wonderful. Our room was the cleanest hotel room we have appreciated this entire year of 2014. And, we have travelled a lot this year. The ladies at the front desk were very friendly. The maid was helpful, as my husband couldn't get the in-room coffee pot to work, and she came in and got it started. (When you are 1/2 asleep remember - Push the button up people)! Lol! Our breakfast was hot & plenty to eat, as the gentleman continued to fill the bacon. Yum! We would highly recommend this hotel if you are enjoying the Sylvania/Toledo area. We stayed & went to the Toby Mac Concert at thr Stranahan Theater. It worked out perfect. There also is a nice mall down the road a few miles.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.