From the moment of my arrival from Narita to my departure the service and quality of the staff was excellent. They made my stay pleasant and rewarding. The lounge staff was particularly good; their attentiveness and quality of service is befitting of a first class facility. I would definitely stay at the Tokyo Marriott again.
Excellent hotel and price is reasonable for a Tokyo hotel. Excellent for families with theme park just outside hotel. Easy to get around with subway and train, 15 mins to Tokyo, Shinjuku via train. Will go back there again when I visit Tokyo.
"Comfortable, spacious and nicely maintained hotel"
This hotel staffs are excellent in welcoming and helping guests both when check in and during stay.
Rooms are spacious compared to the area hotels in Shinagawa and Tokyo.
Convenient access to subway station and to a lot of restaurants.
Very strict on check out time at 11 am.
Very nice comfortable big rooms nd nice facities very ideal for big families nice clean and well lighted barhrooms the staff were very accomodating and understanding they go out of their way to help you
The hotel was amazing the room was out of this world , huge bed lovely space. Staff were fabulous nothing was too much for them to do. You got a 500yen voucher each time you did not want your room cleaned.
love adventure from y
Two blocks from Tokyo Tower, this hotel is two km (one mile) or less from entertainment and shopping districts.Tokyo Prince …More
I picked this hotel based on the user ratings and proximity to a major train station. It was perfect. Japanese hospitality is a well-known practice, and the Cerulean takes it to another level. The staff was extremely attentive and accommodating to English speakers. Our last day in town, we were running late for the airport and the guest services attendant compared schedules and quickly arranged a taxi to take us to the side of the station closest to the train we needed to catch.
There's a yummy Italian place on the 1st floor and a convenient 7-11 for late-night snacks! As other users have said, the prices for room service and the hotel cafe are exorbitant, but this is the case at almost every hotel in the city. Definitely worth it to pay for a drink at the tower bar though!
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