In-room safe, desk, blackout curtains, iron/ironing board

Reviews of Tokyu Stay Suidobashi

3 out of 5
Tokyu Stay Suidobashi
1-1-12 Kanadamisaki-cho, Chiyoda-ku, Tokyo, Tokyo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 414 out of 797 reviews" "
Rating 8 - Good. 312 out of 797 reviews" "
Rating 6 - Okay. 57 out of 797 reviews" "
Rating 4 - Poor. 6 out of 797 reviews" "
Rating 2 - Terrible. 8 out of 797 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. The staff was amazing and helpful even though we speak very little Japanese. They even called a store in Kyoto for us to confirm the days they would be open. I can’t recommend this hotel enough!
Stayed 3 nights in Feb 2024
Response from 東急ステイ水道橋 on 7 Mar 2024
Thank you very much for choosing Tokyu Stay .We are very pleased to receive your kind words of praise.The entire staff will continue to make every effort to make the hotel a place where our guests want to stay again.We look forward to serving you again.Tokyu Stay SuidobashiFront Desk

6/10 Okay

Luke

Stayed 2 nights in Jan 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a convenient location.
Stayed 4 nights in Jan 2024
Response from 東急ステイ水道橋 on 2 Feb 2024
Thank you very much for choosing Tokyu Stay .We are very pleased to receive your kind words of praise.We will continue to make every effort to satisfy our customers.We look forward to serving you again.Tokyu Stay SuidoubashiFront Desk

10/10 Excellent

ioulia

Stayed 1 night in Dec 2023

8/10 Good

Andrew, Redmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room is no frills. Close to Suidōbashi Station but not easy to find if you've never been there before. Pretty easy access and not a long train ride to get to Tokyo Station. I stayed there for a night before getting on flight from Narita. Took Narita Express from Tokyo Station. Liked the washer and dryer in room that was free of charge to use (detergent in a bottle included, so no need to pay for that). Also liked having the microwave. There wasn't any free coffee in the room though. I later discovered a machine in the lobby for that was working in the morning but I originally thought it was broken as there was sign saying it was down for maintenance when I arrived late at night. Hotels in the Tokyo area are usually tiny unless you really splurge. This one was actually larger than some I've been in.
Stayed 1 night in Nov 2023

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for Multiple Day Stays
Great location, close to multiple train/subway stations. Washer/dryer in the room was very convenient. Rooms were clean and offered small amenities. Friendly and helpful staff. Close to the Tokyo Dome and eateries.
Stayed 6 nights in Oct 2023
Response from Cheryl on 30 Oct 2023
Thank you for using Tokyu Stay Suidobashi.Our hotel has a washer/dryer in all rooms.All the staff are glad that you had a comfortable stay.Please use our hotel again if you have a chance.All the staff are looking forward to seeing you.

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect hotel to start our vacation. It was very clean and quiet and was close to anything you would need. The staff was lovely and helpful both morning and night.
Stayed 2 nights in Oct 2023
Response from Lauren on 30 Oct 2023
Thank you very much for using Tokyu Stay Suidobashi.All the staff are very happy that you had a comfortable stay.Please use us again when you are in the area.All the staff are looking forward to seeing you.I hope you have a wonderful day.

8/10 Good

Mie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from 東急ステイ水道橋 on 23 Oct 2023
この度は東急ステイ水道橋にご宿泊いただきありがとうございました。また水道橋にお越しの際には当館をご利用いただけますと幸甚に存じます。お客様のまたのご来館を心よりお待ちいたしております。

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My “go to” hotel
My “go to” hotel. Convenient and clean hotel. Rooms are a bit on the small side but we’re good for what I need.
Stayed 10 nights in Jul 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station, and Akihabara within walkable distance.
Stayed 14 nights in Feb 2023
Response from 東急ステイ水道橋 on 5 Apr 2023
お客様この度は東急ステイ水道橋にご宿泊頂き誠にありがとうございます。当ホテルは水道橋駅から徒歩5分圏内で秋葉原へも徒歩圏内でございます。また東京近郊にお越しの際は当ホテルをご利用くださいませ。スタッフ一同心よりお待ちしております。

10/10 Excellent

Karl

Great location and service. If you want to hang out in Akihabara, Shinjuku, or central Tokyo you have very walkable access and can get to any in 20 minutes. Rooms are clean and utilitarian with a desk and microwave. Wifi is on every floor, though it's only about 0.5mb/s download speed.
Stayed 11 nights in Dec 2022

10/10 Excellent

Alain

10/10 Excellent

Chang Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

don

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed there five times over five years. Perfect location for book fans.
Stayed 3 nights in Jun 2022

10/10 Excellent

Yoko, Tokyo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient locatio, great service
Stayed 1 night in Dec 2021
Response from 東急ステイ水道橋スタッフ一同 on 12 Dec 2021
この度は東急ステイ水道橋をご利用下さりまして、誠にありがとうございます。 また、周辺ホテルより当館をお選びくださいました事重ねて御礼申し上げます。 ご滞在に不備はございませんでしたでしょうか。 今後もより良いサービス向上を目指して参ります。 今後も東急ステイ水道橋をご愛顧賜りますようお願い申し上げます。

10/10 Excellent

Julien, Kashiwa-shi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property for a reasonable price in central tokyo, close to the station and Tokyo dome.
Stayed 1 night in Oct 2021
Response from Tokyu Stay Suidobashi Front Desk on 16 Oct 2021
Thank you for staying at the Tokyu Stay Suidobashi Thank you for your favorable feedback. It really warms our hearts! We are looking forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel !
The hotel is in the mid of Tokyo, and coveniently located nearby two railway stations; JR-Suidobashi and Subway-Suidobashi. The area as many restaurants and shops. The room was clean and comfortable even with a automated laundry machine ! Above all, all the staff I met were excellently professional ! Thank you !
Stayed 1 night in Aug 2020
Response from 東急ステイ水道橋 フロントマネージャー on 27 Aug 2020
Thank you for staying at the Tokyu Stay Suidobashi. We are pleased to hear that you enjoyed our location, staff and room. We are glad that you enjoyed your stay with us. We hope that you had a safe trip home and that we may welcome you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 24 nights in Apr 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2020

8/10 Good

Hannah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable!
It is a typical Japanese hotel. Very small. But it has a washing machine, bath and shower. The location is great! Really close to the Tokyo Dome hotel where my business meetings were conducted.
Stayed 3 nights in Aug 2019
Response from Tokyu Stay Suidobashi Front Desk on 2 Mar 2020
Thank you for staying at Tokyu Stay Suidobashi. And we also thank you for taking the time to write a review about your stay with us.We are delighted that you were able to enjoy your stay . We are looking forward to your next visit.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Room was well equipped for a short visit.
Stayed 4 nights in Apr 2019
Response from Tokyustay Suidobashi Frontdesk on 29 Jan 2020
Thank you for staying at Tokyu Stay Suidobashi,and we also thank you for those kind comments. We are glad that you enjoyed your stay with us. We look forward to welcoming you soon again.

8/10 Good

katsufumi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good practical hotel
Good location, decent size of room, comfy bed. Also a washer and dryer was in my room, which means less stuff to carry for my 2weeks trip. If you are looking for a practical, and reasonable hotel, and single, this hotel fits your needs.
Stayed 4 nights in Dec 2019
Response from Tokyu Stay Suidobashi Front desk on 18 Dec 2019
Thank you for staying at Tokyu Stay Suidobashi. We would like to thank you for writing such a detailed review of your stay. We are happy to hear that you enjoyed your stay. We look forward to welcoming you soon again .

8/10 Good

Dejan

Liked: Cleanliness, property conditions & facilities, room comfort
Good 3 star hotel near Tokyo Dome
Location pretty nice, close to Tokyo Dome and at a walking distance from Electric Town with department stores open until late hours. Rooms small but well equipped. Buffet breakfast is the same every morning but with satisfactory choice of food. Poor selection of ftee tv channels. Room service (change of towels and garbage takeaway) could take place earlier and not in afternoon hours. Free coffee all day in the lobby. Overall, my wife and I recommend this hotel to future visitors to the Japanese capital.
Stayed 4 nights in Nov 2019
Response from Tokyu Stay Suidobashi Front Desk on 7 Dec 2019
Thank you for staying at Tokyu Stay Suidobashi,and taking the time to write a review about your stay with us. We were so glad that you enjoyed your stay with us and found that aspects of your stay met your expectations. We will use your opinion as reference. We look forward to welcoming you soon again.

10/10 Excellent

Carson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is great, room enough for 2 people comfortably. Luggage room is no issue. Hotel staff is great. 100% would stay here again if future plans permit it.
Stayed 3 nights in Oct 2019
Response from Tokyu Stay Suidobashi Front desk on 18 Dec 2019
Thank you for staying at Tokyu Stay Suidobashi. And we also thank you for those kind words on all aspects of our hotel.We are happy to hear that you enjoyed your stay. Your positive feedback is incredibly encouraging for us. We look forward to welcoming you soon again.

10/10 Excellent

Wipf AG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2019

8/10 Good

Jen, Melbourne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location easy to get anywhere in Tokyo. Staff were very helpful. Breakfast was average.
Stayed 3 nights in Oct 2019
Response from TokyuStay Suidobashi Front Desk on 18 Dec 2019
Thank you for choosing Tokyu Stay Suidobashi for your recent stay. We are pleased to hear that you enjoyed our location, staff and room. Thank you for sharing your experience here.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in a quiet neighborhood
Great place near both the JR station and subway with a pretty quiet neighborhood. The place is neatly maintained with staff capable of speaking in English. Limited but good breakfast food. The only concern that I have is that they have a cleaning policy which differs for short stay (1-6 days) and long stay (>6 days).
Stayed 9 nights in Oct 2019
Response from Tokyu Stay Suidobashi Front desk on 18 Dec 2019
Thank you for staying our hotel. And we thank you for those kind words on all aspects of our hotel.Your positive feedback is incredibly encouraging for us.But we are sorry for the inconvenience regarding the cleaning.We ask for your kind understanding and cooperation. We look forward to welcoming you soon again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location; a short walk to Suidobashi station and with many restaurants within walking distance. The room was clean and the private washing machine is a nice feature for longer trips. Staff were polite and very accommodating.
Stayed 6 nights in Oct 2019

10/10 Excellent

Amy, Vancouver, BC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Tokyo (as Canadians) and I must say I am very impressed. Being overwhelmed with such a big city, there were many options but this one sold me as it had laundry INSIDE our room! How awesome! Mind you, I only used it once but it was still convenient that it was there. Location is great, 5-10 walk to each station, and walking distance to Tokyo Dome. It was also much bigger than all of the other hotels I've done research on. My boyfriend and I stayed for 7 nights and the staff were very friendly - from the moments we stepped in to the day we left. They have a vending machine across the front desk near the washrooms and breakfast for around 1,000 yen. I can't comment on that as we've never tried but it was buffet style. Bathroom was clean - provided a big tub of shampoo, conditioner, and body wash that smelt amazing! OH! I almost forgot - they are FANTASTIC at replying to their emails. Very fast response rate (1-3 hours instead of a few days)! Please don't hesitate to book here! Thank you Tokyu Stay Suidobashi for a wonderful experience. :) Lots of love from Vancouver, BC, Canada!
Stayed 7 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near Suidobashi station and a short walk to Jimbocho station. Easy to access any part of the city from this hotel. Staff are extremely friendly and polite! The room itself is very small, it would be difficult if not impossible to completely open large sized luggage in the room. Bathroom was spacious and the room was very clean. The washer in the room was an excellent feature that we used several times during our short term stay. Overall I recommend this hotel!
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 6 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Short business stay; breakfast area crowded between 7:15 and 7:30
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness
It's okay; temperature is practically un-adjustable, too warm in the room; can not open window to let cold air in.
Stayed 2 nights in Jan 2019

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2019

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 20 nights in Jan 2019

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Typical Japanese business hotel but nicer than most. The room seemed to be just a little bit bigger so you weren't bashing into things all the time. Really clean and great staff.
Stayed 1 night in Jan 2019

10/10 Excellent

Eri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to train station Neat room and good service
Stayed 4 nights in Dec 2018

4/10 Poor

Verified traveller

Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for budget travellers
Very clean rooms, you've got all the amenities that need. Relative to Tokyo standards pretty spacious room.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tokyu stay suidobashi.
Very happy with my stay at this hotel, will stay there again.
Stayed 3 nights in Aug 2018

10/10 Excellent

Kirk, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Room Size, Washer/Dryer, Good Breakfast
Having stayed at this hotel numerous times, I appreciate how they keep it so clean so it seems brand new. Excellent breakfast served from 07:00 to 09:30. Washer/Dryer in your "Standard" room and they even give you the soap. Beds are comfortable and the bathrooms are larger than most in Japan. The Suidobashi Station (Sobu Line} is a 10 minute walk. You can quickly access Tokyo Station (via Chuo Line) or Shinjuku Station from Suidobashi. My favorite hotel when staying in Tokyo.
Stayed 1 night in Apr 2018
Response from tokyustay suidobashi frontdesk on 2 May 2018
Thank you for choosing Tokyu Stay Suidobashi for your recent stay.We are happy to hear that you enjoyed your stay at Tokyu Stay Suidobashi. Thanks for taking the time to write your kind comments about location ,room cleaning,and breakfask. Your positive feedback is incredibly encouraging for us a team. We are looking forward to your next visit.

10/10 Excellent

Kirk, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not far from Tokyo Station, Tokyo Dome
Stayed at this remodeled hotel many times. Always clean. Breakfast is plentiful and the food is always hot. Tokyu Stay hotels offer microwaves, refrigerators, and washing machines in room. Hotels near Tokyo Station that offer similar size rooms and amenities cost twice as much. Taking the Chuo/Sobu Line (6 min) from Tokyo Station plus a 5-10 min level walk from the Suiidobashi Station and you can be at the hotel.
Stayed 1 night in Feb 2018

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, excellent service
My husband and I stayed in a junior suite for four nights. The room, although small, was clean and comfortable. Similar to a lot of Japanese hotel rooms, there was no room for suitcases. The main reason why I chose this hotel was it included a washer/dryer in the room, which was easy to use (directions in English provided). The service was excellent. We had heard about luggage delivery and decided to use this service in forwarding our luggage from the hotel to the airport. The hotel staff was very helpful in assisting me in measuring our suitcases and completing the necessary forms. They were kind enough to hold on to my yen to pay the luggage delivery person and then place the change in an envelope for us to pick up later. We did not have to worry about any of that as they took care of it. They also. Army shipping boxes and we ended up buying one since we bought too many gifts for back home. They gave us packing tape to use. The hotel staff does speak some English. There is a breakfast that they serve in the common area in the lobby. We didn’t end up trying it but it did look very tasty and it was reasonably priced at $10 per person. The neighborhood that the hotel is in seemed safe. We would walk back to the hotel at night and there were lots of people walking around. There are lots of eateries and bars in the area. The nearest train station is about a 5 min walk away.
Stayed 4 nights in Oct 2017
Thank you for giving comment that you enjoyed your stay with us comfortably. We were so glad that you enjoyed your stay with us and found that all aspects of your stay met your expectations. Our team wishes to welcoem you back to the hotel soon. Tokyu Stay Suidobashi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017