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Reviews of Tokyu Stay Tsukiji (Tokyo Ginza Area)

3 out of 5
Tokyu Stay Tsukiji (Tokyo Ginza Area)
Tsukiji 4-11-5, Chuo-ku, Tokyo, Tokyo-to

Reviews

8.8

Excellent

Rating 10 - Excellent. 332 out of 715 reviews" "
Rating 8 - Good. 303 out of 715 reviews" "
Rating 6 - Okay. 63 out of 715 reviews" "
Rating 4 - Poor. 12 out of 715 reviews" "
Rating 2 - Terrible. 5 out of 715 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jaramie

Stayed 2 nights in Mar 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

4/10 Poor

Jacqueline

Stayed 3 nights in Feb 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service
Me and the wife have stayed in this property a few times (both separately and together) over the decade or so. While we liked the location, I feel it is no longer the bargain that it used to be. The rooms are tiny, and hardly any facilities to speak of. Good thing, the counter staff are friendly and helpful, especially the tall and kind lady (I apologise for not getting her name) who was always trying to help me out (above and beyond) whenever I have a query.
Stayed 6 nights in Dec 2023

6/10 Okay

Kenneth

Liked: Cleanliness, property conditions & facilities, room comfort
A short stay in a new location.
view of Tsukiji from my room.
Stayed 4 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
建物は古く、部屋の隅が汚い等ありましたが、浴槽は清潔に清掃され、部屋は十分な広さ、アイロン、洗濯乾燥機、レンジ、冷蔵庫、必要なものはすべて揃っていました。ロケーションも最高でした。
Stayed 2 nights in Nov 2023

6/10 Okay

Marie

Travelled with family
Liked: Amenities
Disliked: Staff & service
Excellent location, a few steps to Tsukiji market and dozens of restaurants. It is also close to different metro lines and Ginza shopping. Hotel staff didn’t understand any English and it was very hard to communicate with even with Google translate. They couldn’t provide any tips or answer any questions we had about neighboring attractions. The room was ok but the cleaning service was sloppy and didn’t replenish basic necessities like toilet paper. Overall, great stay, mainly for location but not good value for your money.
Stayed 9 nights in Oct 2023

8/10 Good

Chantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2023

10/10 Excellent

Carina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely well equipped rooms with all the essentials, polite and friendly staff, good location
Stayed 3 nights in Jun 2023

10/10 Excellent

Keanu

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing friendly staff and very clean and comfortable room. Close to convenience stores and a couple of stations.
Stayed 13 nights in May 2023

6/10 Okay

Denver

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Hire more cleaning staff so that room cleaning can be done everyday. Charging to clean a room shouldn’t be a thing. It should already be priced in.
Stayed 5 nights in May 2023

10/10 Excellent

Jeffery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In-room washer/dryer combo unit was super convenient. Room size was decent for a couple. Staff were very helpful. Lots of good food around the area and also convenient location for metro. Neighbourhood feels safe.
Stayed 9 nights in Apr 2023

10/10 Excellent

Michiko

Stayed 2 nights in Mar 2023

8/10 Good

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right next to the open fish market.
Stayed 6 nights in Mar 2023

10/10 Excellent

Thuy

Liked: Cleanliness, staff & service, property conditions & facilities
Small & clean facility!

10/10 Excellent

Keigo

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Jiachen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 7 nights in Sep 2022

10/10 Excellent

Atsuhiro

Stayed 4 nights in Aug 2022

10/10 Excellent

Caitlyn, Shinjo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and in a great location. It is right next to the fish market, and it is very close to the train station. If you ever need anything at night, there is also a convenience store near the hotel. The room didn't state that the room was smoking, so I was surprised when I entered the room and was hit with the smell of smoke. I would recommend they add that to their room information because I know that there are some people that have allergies to smoke. The staff were friendly, but when I entered the hotel, no one was at the front desk. I heard talking in the back, so ran the bell several times and waited a few minutes before someone came to the front.
Stayed 2 nights in Jul 2022

6/10 Okay

Sawako

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It's great that they have a washing machine in each room and you can use it for free but they don't check the filter and when I washed my clothes they were covered with lots of grey hair like fibers. Gross.
Stayed 2 nights in Dec 2021

10/10 Excellent

nobuyo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Many restaurants are near hotel. Good for eat.
Stayed 4 nights in Jun 2021

8/10 Good

Alexandre

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Tokyo Stay
The location is very good, I only miss one thing, they don’t have a kitchen or bar service inside the Hotel. The staff is always helpfully even when the english is not there.
Stayed 15 nights in Mar 2020

8/10 Good

Ramon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Mar 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

makiko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Just walk out and you are at Tsukiji outer market.
Stayed 6 nights in Dec 2019

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019

10/10 Excellent

Yvonne, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the room is small (as is the case with most hotel rooms in Tokyo), it was generally well laid out and had all the required necessities. The best part is that the hotel is so close by to the Tsukiji market. I would certainly stay here again on my next trip to Tokyo.
Stayed 5 nights in Nov 2019
Response from Tokyu Stay Tsukiji Yun on 6 Dec 2019
Thank you for your review. It is very convenient for sightseeing because it is close to Tsukiji Market. We look forward to seeing you again.

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tokyu Stay Tsukiji good place to stay.
Hotel was close to shopping, easy to access. Variety of places to eat, Staff were helpful in giving us maps of local services and sights.
Stayed 3 nights in Nov 2019

4/10 Poor

Alan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Really disappointed
This was classed as a superior double room, We had 1 small chair and a large computer chair that wouldn’t fit under a Large L shaped desk that took up half the room, There no room to walk around the bed as to was tight up to a corner, the only place to put our cases was on the chairs. We asked if there was another double room available but was told unfortunately not. The pictures and description on thy Webb site were very deceiving. Cleanliness- we would not walk in bare feet on the carpet I’d was filthy, stained and covered in who knows what. We could not have the window open as this set off a very loud howling noise which occurs because of air being drawn and through the gaps around the room door! As first we thought we had set off the fire alarm when we opened the window. We booked this Superior Delux Double Room to end our holiday in Japan in style - what a disappointment after all the other fantastic hotels we stayed in. On the good side the hotel was ideally situated for the fish market and commuting around Tokyo.
Stayed 2 nights in Nov 2019

10/10 Excellent

al, dededo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is literally on Tusjiki food street! The facility was beautiful and the staff were friendly. walking distance to the metro station.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Elenoa, Cairns, QLD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very brief stay but the surprise was the washing machine/dryer in the room. I left with clean and dry clothes. NB: reception handed me a small sachet of laundry detergent. The other bonus was prime location in the Tsukiji fish market, near subway and metro stations with a bus stop approx 100m away and great food outlets nearby. Definitely stay hear again and recommend as a place to stay.
Stayed 2 nights in Oct 2019
Response from YUN on 4 Nov 2019
Thank you very much for using Tokyu Stay Tsukiji. The hotel is convenient for those who want to visit the Tsukiji market near the station. All rooms have a washing machine, so it is convenient for those staying for a long time. Please use again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Tsuikji retail fish markets, staff speak some English especially younger "team members", very helpful, good breakfast deal, not to far from
Stayed 3 nights in Oct 2019

8/10 Good

Ron, Guam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend others to stay at this hotel. Centralized to all around Tsukiji area.
Stayed 1 night in Oct 2019
Response from YUN on 4 Nov 2019
Thank you very much for using Tokyu Stay Tsukiji. We look forward to seeing you again.

8/10 Good

Verified traveller

Stayed 5 nights in Sep 2019

10/10 Excellent

FRANCHESCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Tsukiji Hotel
Small but extremely efficient rooms. Excellent location practically in Tsukiji Outer Market. Superb customer service, extremely helpful staff.
Stayed 1 night in Sep 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised by this hotel in Tokyo. Despite the small size, the room has a microwave-oven, and a washer-dryer (and the front desk provides free detergent!) which is really handy in a trip. The staff speak perfect English and are super helpful. The breakfast is provided in the cafe next door and the selections are great. All things considered, it's quite affordable.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The washing machine with dryer function is wonderful. However, the fee is comparatively high without breakfast.
Stayed 4 nights in Aug 2019
Response from Yun on 17 Sept 2019
Thank you very much for using Tokyu Stay Tsukiji. A washing machine is popular for long-term stays. Since breakfast is delicious, please use it.

8/10 Good

Harry

Liked: Staff & service, room comfort
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms but very comfortable. Right next to the fish market street food area. Wonderful.
Stayed 1 night in Sep 2019
Response from Yun on 17 Sept 2019
Thank you for using Tokyu Stay Tsukiji. Because it is in the market, I think it is very convenient for tourists. Please use again.

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to Tsujiki outer market!
Enjoyed my four night stay. Metro station a short block away. Only complaint was WiFi was weak in room 808 and cut out sometimes. Will stay here again.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is wonderful, love the washer and dryer combo in the room
Stayed 4 nights in Jul 2019
Response from Yun on 17 Sept 2019
Thank you for using Tokyu Stay Tsukiji. Since the room has a washing machine, I think it is convenient for long-term stays. We look forward to seeing you again.

8/10 Good

Alec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, but too expensive
The property was nice and the staff was friendly. I liked the location. Several restaurants and a few bars near by. I thought it was a little bit overpriced for what you get compared to other hotels in the area.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazingly great. Staff and amenities. Comfortable bedding.
Stayed 1 night in May 2019