Nice, comfortable hotel in center of Tokyo conveniently located next to Tokyo Station. I stayed for two nights on business travel. The hotel is expensive, but very comfortable with larger rooms, quiet, and excellent location. The gym/spa is not large but has a reasonable set of workout equipment, hot tub, sauna, and lap pool that was very clean and well kept.
"Everyone should experience this hotel at least 1x"
I cannot speak highly enough about this hotel. It is by far the finest hotel experience I've ever had (and I've stayed in other luxury hotels elsewhere in the world). My praise extends to the room, which is packed with amenities both big and small that make you feel like a king/queen. As an example, the curtains that go up/down at a touch of a button (located at your bedside) that open onto your stunning view of Tokyo (awesome day and especially night). My praise also extends to the staff who are so attentive and friendly. Regardless of their designated title, they helped respond to my requests quickly and eagerly. They welcomed me when I came back to the hotel and wished me a good day as I departed. The staff truly cared about me and what I wanted. The Cantonese restaurant had tasty food (even the tea menu was amazing), and the staff were just as attentive and caring. This was truly an amazing experience. That's why I titled the review as everyone should experience this hotel at least once. Chances are, though, that you'll want to experience it many times after that.
My job requires that I travel and I enjoy it! Top notch hotel with great amenities and views - like all other reviews state.
Top floors of Tokyo's tallest building. I wasn't facing Tokyo tower nor Mt Fuji but had great city views
Large rooms with very large bathrooms. Toto bidet, multiple sinks, separate shower.
dani from New York
Located in the highest building in Tokyo, guest rooms are not only spacious but have spectacular view of Tokyo with the most …More
this hotel is simply amazing. Luxury all the way. The staff are very polite and cannot do enough for you. We had some super meals not to mention the fantastic cocktail waiter who produced the most fabulous drinks before your very eyes. Great meals in restaurant too. there was a spa and pool but we had no time to use it.....regrets !!!! A real wow factor. Easy transport to and from airports. Also, walking distance to shops and restaurants and there are masses of them. Gardens close by and a stunning fountain display. We stayed for 2 nights before we travelled to Kyoto. We loved it so much, we returned there for our last day.
Annie from London
The 10-story Palace overlooks the moat and grounds of the Imperial Palace, and is within blocks of financial headquarters and …More
The hotel is right next to the Tokyo Statioon and it makes traveling to other destinations super convent. Everything in the hotel is on upscale. The quality of faculties and service is flawless even in the Japanese culture.
A wonderful hotel with attentive yet unintrusive staff (a rare quality). For me personally the only downsides were the exceptionally high prices at the franchise restaurants and coffee shop, the vast distances between these, and the lack of eateries & public transport in the immediate area.
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