Ratings based on 1,320 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Hong Kong

A hotel of good location in Shinjuku

Posted 23-Dec-2014
Pros: good location, convenient, clean, new
Location: near the Shinjuku JR station, near Kabukichō, Tokyo
The rooms are comfortable. Great location, very convenient for family trip.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom GB

Excellent hotel

Posted 20-Dec-2014
Great location and value for money. Courteous staff and excellent facilities.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom hong kong

good location

Posted 19-Dec-2014
hotel staff very helpful! room comfort! overall is very good
4 out of 5
Recommended
for Everyone
by A verified travellerfrom singapore

Pleasant stay

Posted 18-Dec-2014
I like the view of mt fuji from hotel room. Be prepared to walk half km from subway to hotel though.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Singapore

Good Location

Posted 16-Dec-2014
Pros: I like the clean toilet, helpful staff and the proximity to the subway station.
Cons: The walls in the room needs upkeep. Some parts are a little dirtied.
Location: Shopping for food, clothes and toiletries.
The hotel staff are very helpful. The toilet is very clean. Walking to the subway station takes about 10 min through the underpass just outside the hotel. Overall, it is a good experience.
4 out of 5
Recommended
for Everyone
by A verified traveller

Value for money

Posted 16-Dec-2014
Good room size with free WiFi a boon. Access to subway network is easy but requires 10mins walk.
4 out of 5
Recommended
for Families
by A verified travellerfrom MALAYSIA

NICE HOTEL WITH GOOD LOCATION

Posted 15-Dec-2014
Pros: GOOD LOACTION NEAR JR STATION, EASY TO GET FOOD, CLEAN COMFORTABLE HOTEL
Location: CONVENIENCE AREA
GOOD & COMFORTABLE, IS JUST THAT THE HOTEL RATE IS A BIT TOO EXPENSIVE.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom singapore

Very accessible to train stations.

Posted 14-Dec-2014
Overall everything is good. Just that the concierge is not as friendly/helpful when we need to seek queries on some places.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom G

Good hotel, well located

Posted 14-Dec-2014
We stayed in the recently renovated South wing. Well worth paying the extra. Rooms were clean, modern and comfortable with free high speed Wifi. Conveniently located, about 10 minutes walk from the West exit of Shinjuku train station. We found our way by foot to the hotel easily when we first arrived. Plenty of shops and restaurants nearby. Easy to get to all major tourist attractions and shopping via Shinjuku station. Hotel concierge was very helpful with directions.
4 out of 5
Recommended
for Everyone
by A verified traveller

ไปพักอีกรอบแน่นอน

Posted 08-Dec-2014
เดินทางสะดวก ห้องพักโอเค ค่อนข้างกว้าง พนักงานบริการดี ในโรงแรมมีร้านอาหารมากมาย