Ratings based on 1,825 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
98% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Calgary

Good location in Shinjuku

Posted 27-Jul-2015
We stayed at this hotel since we were meeting our tour group here to climb Mt. Fuji. The location is close to Shinjuku station which was nice when arriving from Narita airport. The staff were friendly and helpful, especially when we forwarded our luggage to Kyoto. The restaurant where we had breakfast was fine and opened at 5:00 AM which worked out well since our tour started at 6:15 AM. The room was clean and the beds comfortable. If I was staying in Shinjuku again I would not hesitate to stay at the Keio Plaza Hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Jul-2015
Excellent location next to Shinjuku station can use JR line able to see Mount Fuji from the window 1132 wallpaper needs upgrade..
3 out of 5
Recommended
for Families
by A verified traveller from HK

Posted 25-Jul-2015
Pros: 鄰近有大量食肆
Cons: 主樓房間的味道有點大
員工一流,很友善。主樓有點舊(住的已是翻新房),不過面積彌補了一切,比起其他東京酒店算是很寬敞。另外請注意一下,一家人入住的話,在預訂多於1間房時,一定要留意是否同一樓tower,因為有分主館和南館,我和父母因此分開了,頗為不便。
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel in great location

Posted 24-Jul-2015
We stayed at this hotel for 3 nights. We found the hotel to be in a great location,few mins walk to the metro and about 10 min walk to the heart of shinjuku. The rooms were excellent and the staff are so helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfectly located in Shinjuku

Posted 17-Jul-2015
Pros: A beautiful 5 minute walk to the nearby (and busy) Shinjuku station.
Cons: Nothing
We have only stayed at Keio Plaza Hotel in Shinjuku each time we've been to Tokyo. Why change a good thing? The staff and service were welcoming and the rooms were comfortable. We had a gorgeous view of the Tokyo Metropolitan Government building and we just love the location. It is conveniently located near eateries, Shinjuku Station and department stores. We frequented the on-site hotel convenience store a number of times as well.
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Super place!!

Posted 15-Jul-2015
Cons: no
close to everything you needed. Shoping,Subway,Very clean room and friendly staff.Thank you
5 out of 5
Recommended
for Everyone
by A verified traveller from TAIWAN

地理位置及服務佳的好飯店

Posted 14-Jul-2015
五星級飯店來說它價格最實惠,且有利木津與迪士尼接駁車,距離車站也很近,服務也很好,是我每次東京自由行的首選。
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice Hotel!

Posted 13-Jul-2015
This hotel is easy to access. Tt is near both JR station and underground station. The hotel room is large and clean.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Jul-2015
Pros: The hotel is massive and modern, the staff are friendly and incredibly helpful
Cons: Nothing
Location: The hotel is opposite the tokyo government building in Shinjuku and is within walking distance of the worlds busiest train station Shinjuku station.
Fantastic holiday in a great city with great people and lots of things to do. I especially recommend the Robot Restaurant, it's even wackier than it sounds
4 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

Great Shinjuku location

Posted 11-Jul-2015
Pros: The location to the train station.
Cons: Need a guest laundry room.
Location: It's near other big hotels and the government building but was quiet for sleeping. Walking distance to the Shinjuku train station is about four blocks
The hotel is conveniently located close to Shinjuku train station. You can walk by surface streets or the underground passage when it's raining. It needs a guest laundry in the hotel because the nearest one is a bit of a walk away and, of course, hotel laundry service is expensive.