“Cheap and reliable from Haneda Airport”

Brilliant hotel which very close from Haneda Airport

“Convenient location”

Across the street from the JR train station in Shinagawa. Not necessary to take a taxi. The hotel name was Shinagawa GOOS on the signage so we were a little confused. The deluxe room was very spacious. There is even a laundry facility, ice machine and a microwave oven which was so conveniently placed near the elevators on several floors. The lobby has several little shops where you can do a little shopping.

“Nice place”

Just needed a place to crash for the night. My only nitpick was on leaving my luggage prior to check-in. They seemed reluctant to hold it for us even though their suggested lockerroom was fully utilized. Staff was otherwise quite nice and the hotel was clean and comfortable.

“Shinagawa Train Station Location is good”

Love the location across the street from the Shinagawa train station. (JR Yamanote Line) I stayed here before as well and enjoyed it 3 years ago. Since then, change of ownership, minor changes have occurred: No bellmen service, no local phone lines to call out, no free bus to disneyland, very little english spoken here although they try their best to accommodate you. On the positive side: washer/dryer on every other floor, 1000 YEN japanese buffet breakfast in the hotel with a breathtaking view of the japanese garden and a free bus to Odaiba. (Worth spending a day sightseeing (Statue of Liberty, Fuji building) and shopping. For the expedia price, the hotel is worth the money. If full price I would look for a hotel closer to the ginza area.

“Good for the price”

Room is generally clean but need restoration. Location is excellent and close to train station.

“good choice”

we were very happy to stay there for 10days. It was so easy to go there using airport bus from Narita airport.(about $35 for 1 person) hotel is in front of Shinagawa station, easy to access train and bus. Also, there were nice restaurants, lot of store to shop, coffee shops and convinience store around hotel. only problem was wi-fi was not available.. I could not use my I-pad. (However, Hotel has rental Laptop service for $12 / day.)

“Great Hotel”

Great location. Easy to get to. Station is straight across from Hotel. Great food outlets close by. Buffet breakfast at hotel is super and a good price. Would go back.

“A hotel I would always go back to”

The hotel is located right at the Shinagawa station and therefore absolutely convenient for all your train and subway needs. The bullet trains stops here as well and I used it to go to Kyoto and Hiroshima. There are also lots of good restaurants, bars, and cafes located around the hotel. The hotel itself is very clean and the rooms are nice.. the price is great, too. The hotel stuff is always helpful and polite. In addition the hotel features it's own clean and nice bars and restaurants. I was extremely pleased with this hotel and would always go back. I definitely recommend this hotel to everyone who wants a nice place to stay with all possible conveniences.

“Great location but poor service”

This hotel used to be called Pacific Meridien & later owned by Sheraton. It's now owned by Keikyu Railroad thus the name Keikyu Inn. Be aware that check-in is 3pm even if they have rooms available, they won't let you check in. Their excuse being all rooms are being cleaned at the same time. Check out is 10am & you will be charged for late check-out. Location is great as it's just across the street from the JR station in Shinagawa. Rooms are bigger than the surrounding hotels including Prince hotel chains. Concierge lady was rude when asked to change the limousine bus schedule (can't speak much English but answered in Chinese instead).