My flight arrived late at night and the staff was very accommodating. I suffer from very bad asthma and often have difficulties with hotel rooms because most hotels outside of the U.S. allow smoking. But Hotel Nikko was clean with no traces of smoking In the rooms. The location was beautiful and very relaxing after a very long flight. Will definitely stay at the Hotel Nikko whenever I am in Tokyo.
The hotel staff was very helpful upon check in was given maps of the area and told of very good resturants close to hotel to go to and where the subway stops are. Needed to mail a package to someone and was provided with box and label written in japanese by a very helpful front desk. very nice resturants in hotel also. would recommend this hotel for location and very good staff.
The rooms are always very clean and the staff is very efficient, friendly, and usually speaks english very well. The location is near everything or just a short cab ride away. It's near a major train station which makes it very convenient and popular area!
The Royal Park Hotel is located very close to the Tokyo City Air Terminal (TCAT) facility. You can take an express bus from Narita (60-90 min, depending on traffic) and walk a few minutes to the hotel. It's an easy transition after a long overseas flight. As is delightfully common in Japan, the staff provided a high level of service, with a smooth check-in process, luggage to room, room tour, etc. Everything was super clean and in order. There is a subway stop right next to the hotel so connecting to other parts of the city or to Japan Railways is very easy. I was assured by colleagues who work in the Chuo area that the Royal Park is the best value option for international travelers, and I saw no reason to doubt them during my stay. There are two Royal Park Hotels in that part of the city so be sure you can tell a cab driver who doesn't speak your language which one you want.
One of our best hotel experiences in the 21 days in Japan. Join the SPG program !
It was our 25th Wedding Anniversary and at reception the staff member upgraded us to a magnificent suite for our 2 night stay (without me asking). UNBELIEVABLE !
Location, staff, amenities and just about everything was perfect. An easy one to rate at 10/10 for us. They have a courtesy bus to drop you off at 2 different close by stations : terrific. You should experience what a really nice Sheraton is like : it costs a few dollars but you won't regret it : this is a highly recommended by us. Happy travelling everyone
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