From the moment of my arrival from Narita to my departure the service and quality of the staff was excellent. They made my stay pleasant and rewarding. The lounge staff was particularly good; their attentiveness and quality of service is befitting of a first class facility. I would definitely stay at the Tokyo Marriott again.
We had one night at the New Otani when we transferred flights between Hanita and Narita airports and things went very smoothly. The hotel is very nice, rooms nice, staff is great, they have a convenient good breakfast. The location is great.
Very nice comfortable big rooms nd nice facities very ideal for big families nice clean and well lighted barhrooms the staff were very accomodating and understanding they go out of their way to help you
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