Exceptional service, attention to every small detail, great location, beautiful room... we had a wonderful experience and would definitely come back. Dinner at Pierre was fabulous and JB the manager helpful and accommodating as well.
Hotel staff is extremely professional and friendly. They were efficient and service oriented and gave attention to every detail. I thoroughly enjoyed my stay. The hotel rooms are like mini apartments and I loved being in my room after a day out. There were no amenities spared and the flatscreens, bathrooms, livingrooms, you name it - made you feel at home. Downstairs is Zuma - an excellent restaurant I have been to in both London and Dubai - and amazing shops. I would highly recommend hotel.
I stayed at The Pottinger for a quick overnight trip . Since I checked in so late the hotel staff gave me a free upgrade to Room 1803. Fabulous suite! The entire room was well appointed. Very big and beautiful bathroom. Luxury toiletries also. The staff was very helpful in reviewing a map with me to point out attractions. It is true that this hotel is walkable to the Airport Express station. However, unless you are traveling with small luggage, this may be a bit difficult. Majority of the walk is easy, but there will be a point when you have to face stairs. A cab ride really wasn't that expensive. 350-400 Hong Kong dollar. I think it is worth the price if you have a lot of luggage, arriving late, or facing inclement weather. When taking cab from airport, ask the taxi driver to call the hotel so that he is sure that he knows where they are located. There is area near the bay called "Stanley" that my driver took me to first. Luckily it was not terribly far from Stanley Street in Central. One more note about Airport Express, once at the station stop, there are many pedestrian walkways to navigate that may be confusing for a person just arriving to a new city. Noise: It is true that construction is ongoing adjacent to the hotel, but that seems to be the case in several areas in Hong Kong. Not sure if you can out run that. Personally, I did not find the construction noise to be that intrusive. The hotel has so many great points that I would not let that deter you from booking!
absolutely can't beat the location
no frills and small (that is part of its charm) but all you need is a clean bed and bathroom, the double room had was great for one, probably squeasy for two. try and get a room facing towards the peak, better light and layout.
We arrived in Hong Kong for our 30th wedding anniversary - with no luggage (thank you BA). The hotel support, sympathy and practical help was first rate. This epitomised the caring ethos of all the staff we came across. In a 5 star hotel with the reputation of the Four Seasons you expect excellent decor, facilities and location. However what set this hotel on a completely different plane was the superb staff. From the helpful concierge, the reception staff, the doormen, the Guest Experience Manager, those in the lounge restaurant - all had the time to talk, engage, support and advise to a level we have never come across in our lives. Thank you so much all those who helped us.
Clare and James from Cotswolds, England
On the waterfront overlooking Victoria Harbour and the financial district, Four Seasons redefines luxury and excellent in a …More
please be aware that this wonderful hotel is100 m from the elevated midtown walkway so that it is 6-7 minutes from the central station. you don't need a taxi . get off at wellington street and you are very close to the hotel.
Excellent location in the heart of restaurants, cafes and bars. The staff (especially the concierge!) were extremely helpful. The room was clean, well appointed and larger than expected. The king sized bed was very comfortable. The staff stored our suitcases after checkout for the day so we could sight see, and then gave us access to the gym to shower and change before we left for the airport.
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