We stayed two days in the Residence building. It was a large, comfortable suite. Excellent for the price we paid. The breakfast was best we had in our two weeks in Switzerland and Italy. May be too far from the town center for those that like to walk to restaurants, shops, etc., and the hotel is up on a hill.
Good hotel for few nights. It situated up on a hill, but has train. Train works till 9-10 pm. Round trip is 6 franks. Stuff is nice, restaurant is very good. Hotel has two pools and small fitness. If you do not mind to spend extra 30 franks/ night, ask for lake-view room with balkony. It worth it even if you do not spend to much time in hotel. Is not that much to do in Locarno itself, but if you have a car you can go to nearby Ascorno (5 min.)
Aleks from Northern NJ
On the hillside, 5 mins. from the Piazza. An insiders'tip. Exquisite architecture, recreation and activities. Varied regional …More
The location was stunning, the staff superb, the free breakfast incredible, the town and shopping lovely. The staff could not do enough for us. The amenities are first class. Would rate a 10 if I could.
The hotel is heavily understaffed. Nobody has a slightest clue about five stars service. Nobody seems to know his/her role or obligations. Room service doesn't exist; same like there is no concierge or bar. Restaurant has one person to serve guests (btw, we were the only guests for breakfast and lunch).
Be careful taking the lift: one of the two to be used is ... a service lift.
No minibar. We were, according to night porter/security guy the first people this year ordering something at midnight form room service. Poor guy barely spoke Italian and English.
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