“Good value.”

An easy bus ride (Nbr 2) from the railway station, and not far from the lake, I found the location to be fine on the south side of the bay, but a healthy walk to the historic centre. The hotel is being refurbished in August 2011 and it does need it - it is clean but tired. Staff were nice and very helpful, and the basement pool and sauna were excellent. As this hotel was one third of the price of the conference hotel, it was excellent value. You need to be careful eating out in Lugano as it is easy to run up a £70 bill each, in the restaurants, with wine often at £30/bottle. The bus to Milan is 48 euros return and takes 75 minutes, from the railway station.

“does not compare to US Holiady Inn”

Location is great .. but overall the hotel is pretty "old" and the rooms are very small. The internet speed resembles 1998 and for breakfast be prepared for long waits for your coffee as they seem simply overwhelmed when half the room is full of guests (so allow plenty of time if you have morning appointmenets). if you are a runner bring your sneakers, the lake is 100 yards away and allows for a nice short 2.5 mile run along teh lakeshore to the city park and back

“too far away from the city center and not a 4 star hotel.”

This was our first time to Lugano. Love the city but the Holiday is too far away from the city center and everything there is to do. This was not a 4 star hotel. The room is small and the elevator took for ever to show up and would only hold 2 people at a time. Way too small. The morning breakfast was expensive and not very good. I did like the bar in the evenings and the bartenders. very nice and helpful.

“I'd stay here again!!!!”

Good parking in the garage. Hotel is older but highly acceptable. I would staye here again without any hesitation. Especially since most other hotels in the same area are 2 to three times the price, and knowing Europe, much worse. In this area of the city there are great coffee and pastry shops. There was a pizzaria open late that the clerk directed us too that was friendly and had great food.

“A bit far from city center”

The hotel was comfortable and clean and the staff was helpful. The breakfast was great! My only complaint is that the name "Lugano Centre" is a little misleading. The hotel is actually located in the Paradiso area of Lugano, which is a 20+ minute walk from the main train station and the downtown area of Lugano. A bus was very helpful in getting to and from the train station.

“Great Hotel for business or leisure”

Nice and clean hotel, friendly staff

“Lake Lugano”

Fantastic little town! Veru peaceful and relaxing. A few attractions were closed (Dec might have been out of season) but still plenty to keep busy with the shoppping centre, historical sites and lake walks. Holiday Inn Hotel a little dated. Did offer swimming and fitness facilities as part of your stay so this was useful. A little expensive for food and shopping. I would suggest look at a few restaurants before deciding where too eat!

“How this hotel got four stars is beyond me.”

The standard of this hotel was two stars at best. the rooms were small and very basic, the hotel was in need of a total refurb. The paper was peeling off the walls and the carpets were badly stained and worn.

“Great hotel in Lugano”

Holiday Inn Lugano was one of the more affordable hotels in Lugano. It offered all the amenities expected of an American hotel (lift, cable tv, fairly large bathroom). Parking was 20 CHF and the hotel was a 15-20 minute walk to the city center. Recommended.